This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased vehicle used with 103,000 miles in August 2020. From the start the car did not feel right. I was hearing a light knocking noise going over uneven roads. The wheel felt slightly unsteady brought to 2 mechanics and neither could determine a problem. Now 6 months later I have gotten 2 wheel alignments, going on my third. Brand new tires in November are almost destroyed. At this time I am terrified the car will loose steering function. The suspension feels horrible, car has very loose feeling when turning or going on uneven roads. Knocking noise is still present but now with a grinding noise while going under 30 turning either direction, reverse, forward doesn't matter. While driving the wheel feels like it has no control at times. Everything is heard and felt in the front end.
Received recall notice 14S10, NHTSA 14V-393 from Lincoln and took vehicle to dealer for inspection. Object of recall was found defective. Left vehicle on 12 August, after being told the vehicle was safe to drive even with the defective parts. I did not feel comfortable driving the car after reading what the defect could cause. After 2 weeks, was told some of the parts were not available to complete the repair. I consider this not responsive to the public.
- Woodway, TX, USA
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- Albrightsville, PA, USA