The contact owned a 2011 Lincoln MKX. The contact stated that while driving at approximately 35 MPH, another vehicle abruptly pulled in front of her and she t-boned the vehicle. The air bags did not deploy upon impact. The other driver had to be removed from the passenger side of their vehicle due to the damage from the accident; the driver was transported to the hospital by ambulance, and their injuries were unknown. The contact was able to drive the vehicle home and was taken to the hospital after the accident. The contact was treated for the pain in her neck, head, back, and both pairs of legs and arms. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss. The failure mileage was approximately 127,000.

- Louisville, KY, USA

Drivers seatbelt doesn't recoil to driver after latching it.

- Liberty, MO, USA