4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,573 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Lincoln MKX engine problems

engine problem

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2017 Lincoln MKX Owner Comments

problem #6

Jan 152021

MKX

  • 58,000 miles

A D V E R T I S E M E N T S

The contact owns 2017 Lincoln MKX. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact stated that the failure also occurred while driving at highway speeds. After restarting the vehicle, the vehicle would operate normally. The contact stated that during the failure, the check engine and traction control warning lights were illuminated. The vehicle was taken to the local dealer who was unable the determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 58,000.

- Northern Cambria, PA, USA

problem #5

Sep 162020

MKX

  • 29,426 miles
While driving at normal highway speed's the engine shuts down with no throttle response or acceleration. The only option is to coast the vehicle to the side of the road. At that point the engine is at a very slow and rough idle with the orange service wrench and warning lights illuminated across the dash. To regain a throttle response, the operator must turn the vehicle off and restart it, this resets something for a short period of time. This is the fifth time that the vehicle has shut down during normal travel and it has been to the dealer with no codes found and no solution. I now consider this vehicle to be very unsafe after having this failure while being in the left lane passing a tractor trailer truck.

- Danville, KY, USA

problem #4

Feb 202020

MKX

  • 40,000 miles
10 miles after starting our 2017 Lincoln Mkx it suddenly gave me the warning code of error: Vehicle shutting down now. The car coasted across 5 lanes of speeding traffic. I almost died with our small child in the car. The car restarted fine on the side of the road. Sanderson Lincoln towed the car and did the bare minimum tests on the car per the manufacturer standards. I requested them to do more as this exact same situation has happened to other Lincoln owners multiple times in one car. There has also been a recall on this on previous years. This vehicle also had some strange acceleration issues when we initially bought it and it was dismissed by the servicer. Lincoln customer service now told us we are out of lemon law and they cannot help us. Duh. Lincoln customer service also did shady things to us. They would call us at 11pm Florida time from a dummy phone line so that they could "say" they called us. The servicer replaced our battery and called it a day. Initially the manufacturer seemed outraged that the battery completely fried on the vehicle during testing....then they suddenly changed their tune and said we were out of lemon law in our state.

- Phoenix, AZ, USA

problem #3

Aug 162019

MKX

  • 8,000 miles

A D V E R T I S E M E N T S

I was driving at 50 mph on a main highway when suddenly heard a bell tone, the car began to slow down, the engine had shifted into neutral and the message center stated the engine was shutting off. I steered to the side of the road and restarted the engine. This has left me quite shaken as we have only owned this vehicle for a little over 2 weeks and do not know what to expect. We have seen this has occurred with other owners, also.

- Bolivar, NY, USA

problem #2

Jul 272017

MKX

  • 10 miles
During hard acceleration, the smell of rotten eggs enters the cabin regardless of what type of fan is blowing (air conditioning - fresh air or recirculate). Lincoln under a tsb claimed that they fixed the problem by resealing the rear seals to the rear hatch. The smell continues and if you do research, this is a widespread problem in Ford edge's, Explorer's and Lincoln Mkx's. Ford doesn't seem to think that exhaust entering the cabin for which they do not have fix for is worthy of a system wide recall. I suspect that carbon monoxide and other poisonous gases are entering the cabin and cannot be good for the occupants... this issue was present from the first day I leased the vehicle.

- Huntington, NY, USA

problem #1

Jan 022019

MKX

  • 42,000 miles
The car shuts off without warning when you are driving. It has happened 6 times in the last 3 months. The power steering shuts off and the car comes to a complete stop before you are able to try to restart the car. This is a very serious safety issue when this happens on a busy highway and you are in the fast lane or making a left turn across oncoming traffic. I took the car to a local dealer (jerry's Ford of leesburg va) and it is not showing any maintenance codes for the issue and they said there is nothing they can do. I spoke to Ford (case# cas-17221031-Z4L4R3) and they said to drive the car until the issue happens again and have it towed back to the dealer as restarting the car will clear the maintenance code. I told Ford this was unacceptable due to this being a very serious safety issue and I didn't think it was a good idea to put someone's life at risk to trouble shoot the problem with the car. Ford has no other options at this time. From research I have done online I can see other people have had this same exact issue. NHTSA id numbers 11047965 and 11055106 seem to be the same issue.

- Leesburg, VA, USA

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