hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,027 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lincoln MKZ Hybrid steering problems

steering problem

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2011 Lincoln MKZ Hybrid Owner Comments

problem #4

Jun 022015

MKZ Hybrid

  • 50,410 miles


Started car and steering was so hard I could not safely steer the car. It was towed to the dealer (margate Lincoln, margate Florida) for repair. They told me the incident was not related to the manufactures recall and that I would have to pay for it. I have repair coverage so it only cost me $100 and the plan paid the remainder. If I did not have coverage it was going to be around $2,000. I am 73 and was unable to steer the car safely at any speed. I am now scared of the car because of what could happen and think it is unsafe to me, my passengers and the general driving public.

- Coconut Creek, FL, USA

problem #3

May 112015

MKZ Hybrid

  • 120,000 miles
Loss of power steering in the vehicle - power steering assist fault, while driving the vehicle. Pulled the vehicle over and after 5 times of turning the vehicle off, and then restarting it, the alert would go away and the power steering would be active again. Has been an ongoing issue for the last 6 months, however it has been a daily issue for the last week.

- Walton, KY, USA

problem #2

Jul 292014

MKZ Hybrid 4-cyl

  • 16,600 miles
Power steering assist went out while driving car. Steering system fault light went on. Pulled over, turned off engine and then restarted it. Power steering assist worked until a few hours later it went off again in the driveway. Turned off engine and then restarted it and power steering assist worked again. Took car to the dealer on July 31. I was given a loaner car and I picked up my car on August 1.

- Wilmington, DE, USA

problem #1

May 172014

MKZ Hybrid 4-cyl

  • 57,099 miles
While driving slowly (less than 30 mph), a chime sounded and two messages appeared on my dash-board, "power steering assist fault, " and "service advancetrac." Simultaneously, power steering assist stopped working, requiring me to muscle the steering wheel around in order to maneuver out of harms way. In addition to the incident described above, the same thing (loss of power steering and those two messages) occurred several other times, at various speeds and conditions. I was always able to restore function by restarting the engine once or twice while parked.

- Baton Rouge, LA, USA

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