NHTSA — Suspension Problems

2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,264 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Lincoln Navigator suspension problems

suspension problem

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2001 Lincoln Navigator Owner Comments

problem #4

Nov 112012

Navigator 8-cyl

  • 97,055 miles

A D V E R T I S E M E N T S

Hello, luckily I made it home before this happened as I was towing my trailer with a couch and chair on it. I got home and stopped in front of my house, then had to move the truck. When I stepped on the gas to move, there was a horrendous bang, a clunking noise and the rear of the vehicle dropped down almost to the ground. Upon jacking the vehicle up and examining the damage, the rear lower control arms rotted on both side and collapsed like pretzels, allowing the rear differential to twist, snapping the driveshaft flange where the universal goes and blowing out both rear suspension air springs. As I said, luckily it waited until I was home for this to happen. If it had happen on route 287 on my way home at 65mph, I'm sure the results would have been catastrophic. I can't imagine that I would have been able to control the vehicle. Examining the upper control arms showed they are rotted to! I contacted the Ford dealer I have used for repairs and Ford customer service. The dealership said they have seen it before, but to their knowledge, Ford is not assisting for this problem. When I contacted Ford customer service, they took my VIN number and said there were no open recalls on the vehicle so Ford would not assist either. Reading on line this seems to be a common problem and I think Ford should bee held responsible for it. I am 49 years old and have owned alot of cars, I've never seen anything like this! I work for an Audi dealership, needless to say I don't think I would buy another Ford.

- Succasunna, NJ, USA

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problem #3

Dec 152011

Navigator

  • 140,000 miles
The contact owns a 2001 Lincoln Navigator. The contact was driving 5 mph when the rear trailing arm and driveshaft fractured as a result of corrosion. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and the current mileage was 140,000.

- West Islip, NY, USA

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problem #2

Mar 182003

Navigator

  • 52,000 miles
The vehicle suspension is faulty.

- Elgin, IL, USA

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problem #1

Oct 112002

(reported on)

Navigator

  • miles
Consumer states that while making the slightest turn vehicle will screech so hard. Wheel have no traction causing vehicle to slide out of control.

- Hartford, CT, USA

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