NHTSA — Suspension Problems

2010 Mazda MAZDA6 (Page 1 of 2)

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,852 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mazda MAZDA6 suspension problems

suspension problem

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2010 Mazda MAZDA6 Owner Comments (Page 1 of 2)

problem #31

Jan 112023

MAZDA6

  • miles

A D V E R T I S E M E N T S

The rear subframe is corroded with rust to the point of about to break into pieces. I did not have control of the vehicle and could not drive above 40mph, sudden pull to one side while braking, loose steering. I could have had a wreck if the subframe would have broke before taking the vehicle in to be inspected by an independent service center. I live over an hour to the nearest Mazda dealership and the car is not drivable. No warning lamps came on and I first noticed the problems around January 11,2023. The part looks completely tissue thin all over and the rest of the components look new bolted to it. I do have pictures from the independent service center. I think the car needs to be seen by a regional service manager like a Mazda engineer. This is not just rust this is a defective part that was to thin to begin with.

- Smithville , TN, USA

problem #30

Jan 272023

MAZDA6

  • 70,000 miles
The contact called on behalf of a client who owns a 2010 Mazda Mazda6. The contact stated that the steering wheel failed to operate as designed and the vehicle was pulling either to the left or the right. The vehicle was diagnosed that the rear passenger-€™s side cross member was rusted and needed to be replaced. The dealer was notified of the failure and the contact was advised that the rear cross member was not covered. The vehicle was not repaired. The manufacturer was notified of the failure and the mechanic was informed that the customer was liable for the cost of the repair. The failure mileage was approximately 70,000.

- Noblesville, IN, USA

problem #29

Jul 212022

MAZDA6

  • miles
Rear subframe is rotted

- Rochester , NY, USA

problem #28

Jun 142022

MAZDA6

  • 82,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mazda Mazda6. The contact stated that the vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 18V631000 (Suspension, Structure). The contact stated that while driving at an undisclosed speed, she lost control of the vehicle. The failure caused the passenger's side rear tire to rub on the fender while driving. The vehicle was taken to an independent mechanic who diagnosed that the passenger's side rear subframe was severely corroded and had fractured in half. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

- Toledo, OH, USA

problem #27

May 162022

MAZDA6

  • miles
Crossmember rust from recall campaign 2818I is able to effect structural attachment despite recall work. The recall installed an "improved: cross member. This was not an actually replacement cross member, rather additional plate steel between the rear and front of the existing attachment points of the defective OE cross member. Improved cross member contains no provisions to support rapidly corroding lower control arm attachment point in original cross member. Added member for recall also does not appear to additionally support lateral stresses from control arm. Evaluation of original cross-member seemed inadequate to detect structural integrity based on condition of the cross member today. "improved" cross member does not support mounting points of the control arm. Based on recall documents, some "improved" cross members have supports for Lower Control Arm (LCA) mounts. This issued occurred with sudden change in steering and braking characteristics. Vehicle suddenly started pulling right. Issue further exacerbated after follow on braking. Passenger wheel suddenly lost alignment and camber is indicating lower attachment geometry change. I was able to control vehicle, but with significant effort.

- Fruitport, MI, USA

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problem #26

Dec 292021

MAZDA6

  • miles
My front sub frame was completely rotted, unsafe to drive and was repaired with Mazda's recall. It now appears that the REAR sub frame is rusting at an excessive rate. I have been reading several complaints where the same incidents are happening with the rear sub frame snapping while people are driving. Car is not safe. This needs to be addressed by Mazda. They are aware of front sub frame, but failed to include the REAR sub frame. Not sure what to do at this point, it will costs thousands to repair, yet is NOT SAFE to drive. Please look into this matter as this is a very serious issue and will result in serious injury or death.

- Harrison Township, MI, USA

problem #25

Aug 032021

MAZDA6

  • miles

A D V E R T I S E M E N T S

after exiting the highway at 65+mph turned the corner and the rear of the car dropped and started dragging the ground without warning. pulled over to see rear suspension on the ground.i contacted dealer about it and they seem to be aware of similar complaints but do not seem to care.could have been different outcome one minute earlier !! this is the second time the frame collapsed on me in this car the first time was the recall 2818l same thing broke without warning. this is bad metal in the frames and someone is gonna die before mazda admits the cars are unsafe as lots of these cars are still on the road.

- Kent, OH, USA

problem #24

Jul 092021

MAZDA6

  • miles
The wheels were turning in and the steering was really hard to keep straight had to turn the steering wheel almost half around car make Loud screaming noises.tires went flat..i have 6 grandkids lucky I wasn't going fast the car could of flipped.subframe broke in half on passenger side rusted right out.i got this car from right way dealership in Saginaw Michigan in march of 2019 they never told me or never contacted me that there was a recall for the subframe breaking.could of killed someone!!!!

- Bay City, MI, USA

problem #23

Jan 182021

MAZDA6

  • 150,000 miles
The contact owns a 2010 Mazda Mazda6. The contact stated while driving 10 mph, the vehicle made an abnormally loud sound by the passenger's side engine compartment. The steering then became difficult to turn. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer bill gatton of johnson city Mazda (2909 N. roan St, johnson city, tn 37601, (423) 418-6152) where it was diagnosed with needing the subframe to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V631000 (suspension, structure) however, the VIN was not included. The manufacturer was informed of failure and the contact was referred to NHTSA for assistance. The failure mileage was approximately 150,000.

- Kingsport, TN, USA

problem #22

May 012018

MAZDA6

  • 120,000 miles
The contact owns a 2010 Mazda 6. while turning the steering wheel in either direction, a popping noise was heard from the front passenger side of the vehicle. The popping noise was more audible when making left turns and while turning with the transmission in reverse. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer was not notified. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.

- Mcdonough, GA, USA

problem #21

Nov 012018

MAZDA6 4-cyl

  • Automatic transmission
  • 103,981 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mazda 6. the contact stated that there was extensive rust and corrosion on the vehicle. The vehicle was included in NHTSA campaign number: 18V631000 (suspension, structure). The vehicle was taken to mcdonald Mazda (10345 w colfax ave, lakewood, co 80215, (720) 449-9900) where the cross member was inspected, but they refused to install a side member (for reinforcement). The dealer also had not replaced the air conditioner drain hose and no rust proofing was applied to the cross member. The vehicle was not repaired due to non-compliance of the dealer and the manufacturer. The vehicle was not being driven. The approximate failure mileage was 103,981. Consumer stated upon seeing the underside of the vehicle I immediatedly noticed corrosion covering large portions of the cross member. There were several corroded mounting holes and large welds that had signs of advanced decay. The damage was obvious and I took several pictures and recorded a video showing the widespead corrosion. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Denver, CO, USA

problem #20

Apr 302019

MAZDA6

  • 98,000 miles
While making a right turn, I hit the brakes to avoid colliding with someone who pulled in front of me and the passenger's side front wheel locked into a position turned to the right. I had it towed to a repair shop, where I was informed that the control arm had separated from the frame due to rust. It seems there was a recall for this issue in 2018 for certain states, and while I do not currently reside in one of the affected states, I used to and my car did for most of its life.

- Mount Pleasant, SC, USA

problem #19

Feb 212019

MAZDA6

  • 100,000 miles
When maneuvering to or from parking when the steering wheel is turned and puts any pressure on the steering components the right front of the car makes a very loud clunking and popping and makes both steering and moving difficult. It has gotten progressively worse over the last 2 months so I did some research and found out about the possible corrosion issue of the front right subframe and recall "inspection". I will call my local dealer and schedule an appointment as it seems this car is under an open recall and was never looked at. I just bought it as a used car in mid October and mostly drive my truck all winter so it took awhile for this to surface.

- Meadville, PA, USA

problem #18

Jan 232019

MAZDA6

  • 128,592 miles
I have the open and dangerous recall ( # 2818I ) still pending at this time. It was hard enough just to get the dealership, in order to inspect the car for corrosion in the concerning areas. I don't feel that the car is safe to drive at this time and prefer that no one rides with me when driving it, just for the safety of others. I'm very concerned that this fix will not come soon enough and the problem keep messing up my cars alignment. Causing all sorts of problems driving it, especially at high speeds. That's when a wheel wobble starts to happen in the affected areas of the front passenger side of the car. Please help!

- Spokane, WA, USA

problem #17

Feb 012019

MAZDA6

  • miles
The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign number: 18V631000 (suspension, structure). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Brown's fairfax Mazda (10570 fairfax boulevard, fairfax, va 22030, (703) 385-8170) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Woodbridge, VA, USA

problem #16

Jan 032019

MAZDA6

  • 60,000 miles
Takata recall. The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign numbers: 18V717000 (air bags) and 18V631000 (suspension, structure). The contact called sentry West Mazda at 508-281-8171 (located at 940 boston turnpike, shrewsbury, MA 01545) and was informed that the parts were not available. While driving approximately 20 mph, a loud noise was heard and the steering lost power without warning. The vehicle was towed to the same dealer where it was stated that the recall repairs needed to be performed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000. Parts distribution disconnect for NHTSA campaign number: 18V717000 (air bags) and VIN tool confirms parts not available for NHTSA campaign number: 18V631000 (suspension, structure).

- Shrewsbury, MA, USA

problem #15

Jan 092019

MAZDA6

  • 87,000 miles
Mazda incomplete recall 28181; NHTSA recall 18V-631; I had my vehicle inspected as required and was told due to rust/corrosion/perforations the front cross member needs to be replaced. Informed no parts available and Mazda has given no info on when parts may be available; dealers have no info at all on timing for repairs; cannot get thru to Mazda for more info and Mazda does not even list this on their site as a recall; this is a dangerous condition and afraid to drive this car

- Penfield, NY, USA

problem #14

Nov 072018

MAZDA6

  • 100,000 miles
While applying the brakes at approximately 30mph, there was sharp jolt, and the steering wheel jerked all the way to the right. The low-traction indicator light came on and the car was not able to be safely steered. Upon visual inspection, the front right tire was turned outward, while the front left remained straight. A mechanic confirmed that the issue was caused by a fully corroded sub-frame which had cracked in half.

- Saugus, MA, USA

problem #13

Oct 102018

MAZDA6

  • 109,600 miles
My son was driving the car approximately 40mph on a state route in a rural area and experienced a sudden loss of steering control and sharp pull to the right when he was trying to brake. This nearly caused him to hit a truck. When he regained control he noticed the steering wheel was not aligned while going straight and the car continued to pull to the right. When he managed to make it home we jacked it up and removed the right front tire. I noticed that the cross member on the right side was completely rusted through. This was the only noticibly large area of rust on the car. The car is now undriveable.

- Rootstown, OH, USA

problem #12

Aug 312018

MAZDA6

  • 165,000 miles
After exiting the highway applied th brakes and steering wheel went to 12:00 and 6:00 while the car kept going straight.apply the gas and wheei goes back to normal.hit the brakes and repeat the cycle again..took to dealership to find out rt. Front subframe is rusted thru.. car is no longer safe to drive and is parked at montrose Mazda in kent Ohio.new frame and labor is $2,000 and parts are backordered telling me others have to be having similar issues.. who orders a new frame for their car ? car was just at highway speed and then lost complere control of car.glad no one was hurt

- Kent, OH, USA

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