The contact owns a 2018 Mercedes-Benz GLE350. The contact had taken the vehicle to a dealer where he was informed that the thread on three of his tires (tires unknown) were critically low and needed replaced. The contact then received a recall notice for NHTSA Campaign Number: 21V123000 (Tires). The contact had made an appointment and brought the vehicle back to the same dealer where he was informed that tires on the vehicle were not included in the recall. The dealer suggested that the tires be replaced out of pocket. The contact attempted to reach the manufacturer but was unsuccessful in reaching a representative. The vehicle was not repaired. The failure mileage was approximately 20,000.

- Mankato, MN, USA

Around 1/24/2020, tire loss pressure to 32 psi from 38 psi. Tire was inflated to 38 psi, but one week later, the tire lost pressure again. After inflation, this time it maintained the pressure a little bit longer. But on 2/21/2020, tire lost pressure again, after inflation to 38 psi this time, the sidewall bubble appear.

- Staten Island, NY, USA