The contact owns a 2006 MINICooper S. the contact stated that while driving at an undisclosed speed, the air bag sensor light illuminated and remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front passenger side air bag system was defective and needed to be replaced. South bay MINIlocated at (18800 hawthorne blvd, torrance ca) was notified of the failure but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 79,000.

- Wilmington, CA, USA

The seat sensor for the passenger airbag was replaced once under a recall. After 2 years, it has failed again. The dealer stated that there is only a two year warranty on teh part. It is a safety issue that makes the care unsafe and unusable.

- Carlsbad, CA, USA

Upon starting my car, after being in a store, the passenger airbag light came on while a passenger was in the seat. The indicator stayed on after turning the car off and back on. I researched to see if there were any recalls for a faulty passenger airbag covering my year, make and model, and found NHTSA campaign number: 15V205000. I contacted my local MINIdealer and was told that there was no information pertaining to my car and that I needed to contact MINIusa directly. I did so and was told that they also could not find any information pertaining to my car and that they needed to open an investigation in order to determine the status of my vehicle. I was told that because my car was purchased through an overseas military program the systems were not the same and that a supervisor would have to try and find the information and manually add it to the MINIusa system. I was also asked, repeatedly, if my car was a Canadian spec vehicle. It was not ordered as such. After several weeks of waiting, I called MINIusa to inquire about the status of the investigation. I was told that I had already been notified that my car was not included on the recall for the airbag sensor issue. When I inquired as to why my vehicle was not covered for the exact problem for which the recall was issued, I was told that my case was now closed and if I had any other questions I needed to contact MINIcustomer service.

- Parker, CO, USA