2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mini Cooper brakes problems

brakes problem

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2013 Mini Cooper Owner Comments

problem #2

Mar 082017

Cooper

  • 64,000 miles

A D V E R T I S E M E N T S

64,000 miles - winter 2017 my 2013 MINICooper paceman sall4 was taking on water in the boot- didnt know if it was from melting snow etc. In car. Dried out. Water came back and flooded back seat floor. Brought to MINIthey told me I had a taillight seal leak which caused water to get down into the car which fried a computer system that controlled my AWD and other things. AWD is not optional where I live. My warranty had just ended. The quote for the work was thousands of dollars. I contacted MINIcorporate they offered to cover 15% of the bill. I denied that and claimed it on my insurance which now shows negatively against my car. I didnt even know a taillight seal could leak? then to have a computer get fried as a result of it. This is a MINIdefect, I should not have had to pay for it. Not to mention my car was in the shop for several weeks of repair. They had to completely take the car apart to dry everything out, order parts and replace it all.

- Schenevus, NY, USA

problem #1

May 132016

Cooper

  • 33,000 miles
I drove an automatic 2013 certified MINICooper off the lot with 33K prior miles. After less than a week, and after only driving a total of 254 miles, the accelerator failed in the middle of an intersection. I did not loose all power, the gas pedal just quit responding while I was driving. All other systems in the car seemed fully responsive/operational with exception to the accelerator. The engine did not rev and the car did not respond to the accelerator even when it was pushed fully down. My car was manually pushed out of the intersection/traffic with help by the person behind me. After safely to the side of the road, I turned off the car. After about 5 minutes I restarted the car and the gas pedal was operational. The following day I drove the car back to the dealer without incident. They re-checked the certification items and were not able to diagnose the problem. Their error readers did not detect any codes. Perplexed- they sent the information to their technical engineering department. The engineers claim that it is a needed software update that caused the accelerator failure while the vehicle was in motion. The engineers are asking that the MINIservice department update the software and drive a bit to test the vehicle. The situation that the needed software update caused is dangerous. I have seen posts from other MINICooper drivers who have/are experiencing this issue- yet there are no recalls or known service bulletins for the hazardous problem. I did notify MINIusa (corporate) of the accelerator failure. Notes: The car was very recently fully serviced/certified with no know problems, I had fuel, I was in drive, the car was in motion, I was attempting to make a left turn in a residential intersection, I was in the process of accelerating when the gas pedal failed to respond further- I was immobilized in the middle of an intersection.

- Canyon Lake, CA, USA

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