really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
77,958 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Murano accessories - interior problems

accessories - interior problem

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2004 Nissan Murano Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #48

Feb 132011

Murano 6-cyl

  • 124,000 miles


I own a 2004 Nissan Murano and the driver seat has broken within the last 2 months. It rocks side to side and front to back when applying the brakes. I took it to a mechanic and paid to have it welded but it did not hold. This is dangerous as if it breaks while driving, this structure failure to the driver seat could cause a fatality. This is a common problem with this vehicle.

- Lincoln, NE, USA

problem #47

Jan 142011


  • miles
My Nissan 04 Murano driver seat frame got fractured and lots of people having the same problem. First time it broke I got it wielded now the frame got fractured from the other side. This is dangerous and annoying. Please do something about this. Thank you

- Elmhurst, NY, USA

problem #46

Dec 022010

Murano 6-cyl

  • 89,000 miles
Drivers seat lifter carriage frame in my 2004 Murano has broken.

- El Cajon, CA, USA

problem #45

Nov 142010


  • 86,000 miles


While pulling away from a light my seat made a snapping sound. After that the seat is very loose and wobbles when moved with your hand. As I make turns the seat rocks side to side.

- Parma, OH, USA

problem #44

Aug 012010


  • 75,921 miles
My 2004 Nissan Murano AWD SE front driver seat broke. I took it out and paid to have a guy weld it. Others have told me that it is a common Murano problem. Some suggested that it is already a Nissan recall issue but I can't get any info to prove it. It still flops around. Also the front wheel bearing went at 75K miles but that's another problem. The doors lock automatically if you slam the door sometimes. Imagine jumping out of the car to put mail in the box and when you come back it's locked ? dealer said he fixed it... he didn't. the tail gate back door latch sticks. Also the metal rim of the gasoline filler neck got rusty and pitted. Consequently the gas cap didn't seal properly and the check engine light came on. The dealer wanted 800 dollars to change the filler neck. I sanded it and fixed it for nothing.

- Northvale, NJ, USA

problem #43

May 292010


  • 48,400 miles
I was taking a left hand turn when I heard something snap and my driver's side seat fell back to the left. My foot came off the gas pedal when the seat fell back. I've read all of the complaints and I find it hard to believe that this is not considered a safety issue. I could have easily lost control of the car or come to an abrupt stop from my foot coming off the gas if I were traveling at a faster rate of speed. I just returned from the Nissan dealer. They had to completely replace the seat lift frame assembly for a "discounted" cost of $1135.80 which I paid. I could not drive the car in this condition (the seat was not stable and wobbling every time I took a turn or hit a bump) so I felt I had not choice but to repair it. From the invoice I think the part # is 87450-ca68B and then below that it says MH7826.

- Lynn, MA, USA

problem #42

Apr 172010


  • 80,000 miles


The driver seat became unstable and would adjust without using controls. Seat just broke (the frame) and almost caused us to crash due to displacement and listing to the left. Very scary. Just found out this is a common issue and that it will be nearly $1000 to repair.

- Long Beach, CA, USA

problem #41

Sep 152009


  • 65,000 miles
The contact owns a 2004 Nissan Murano. While exiting the vehicle, the contact heard a snap and noticed that the seat was leaning back. The vehicle was taken to an authorized dealership but had not been repaired at the time of the complaint. The failure mileage was approximately 65,000. The current mileage was approximately 84,000.

- Quincy, MA, USA

problem #40

Mar 232010


  • 63,000 miles
Driver's seat unstable which moves during drive mode. Nissan says that the car is out of warranty and won't fix the problem. The cost is estimated over $750.

- Medford, NJ, USA

problem #39

Mar 302009

Murano 6-cyl

  • 46,600 miles
Driving down the road, all of a sudden the driver's side power seat frame broke. I was shifted towards the driver's side door. Was told it was not repairable, by the Nissan dealer, had to buy a whole new seat frame.

- Saugus, MA, USA

problem #38

Jan 012009


  • 65,000 miles


Drivers seat tilts on turns, worse on left turns. I took it to the dealer and they said it was a broken seat track. I asked them to repair and was told the area manager refused to fix. There is a technical service bulletin on this and it is beyond dangerous. The left front of the seat barely hangs on as the bolts are broken in the back. I have done some research on this and it is a prevalent problem with this car. I am complaining as I feel it is extremely unsafe.

- Colorado Springs, CO, USA

problem #37

Nov 102009


  • 80,000 miles
The contact has a 2004 Nissan Murano. The contact automatic seat adjustment is not working. The seat is now starting to sway back and forth while the contact is driving. The contact states that a dealer stated that it is because the rail bar is broken. The failure mileage was 80000 and the current mileage was 90000.

- Lancaster, MI, USA

problem #36

Mar 102007


  • 90,000 miles
I have a 2004 Nissan Murano with electric driver seat. The left rear bracket holding the seat to the rail has broken, thus resulting in the seat becoming detached and severely leaning to the left rear. I assumed this was an isolated incident until I googled the issue and have discovered numerous complaints of this exact same issue. This problem could prove to be a serious safety issue in the event of a crash or hard brake. To say the least, it could prove to cause back injury or pain.

- Blackshear, GA, USA

problem #35

Jan 062010


  • 64,000 miles
Nissan Murano seat loose and wobbly, straining my back and causing problems when pressing the pedals, this should be under recall!!! also tilted to the drivers door side. Very disappointed in Nissan. Also have a grinding sound in front tire area, going through too many sets of tires. Very disgusted !!

- Buffalo, NY, USA

problem #34

Jan 032010


  • miles
Nissan Murano 2004- front drivers seat is loose and wiggly for the last week. Last night it was extremely cold and the seat seemed to collapse on the door side leaving it crooked it feels awkward to drive, worried that the seat will come off or something. I just contacted Nissan and am waiting for a response. This car was a gift from my dad in Florida and I only have owned it for about a year, so I doubt rust is an issue. Right now I am unable to pay for a expensive repair due to high winter bills and X-mas. Any help will be appreciated. Thank you.

- Buffalo, NY, USA

problem #33

Dec 232009


  • 47,000 miles
2004 Nissan Murano, normal usage of the driver seat, noticed seat rocking 9 months after I bought it "certified used", took it to the Nissan dealer, was told it was a broken seat bracket, cost to repair $948 + tax. The complaints on this issue with other owners is endless! this is a major design flaw, a seat should never break like this under normal wear, and should be recalled by Nissan after so many documented complaints.

- Romulus, NY, USA

problem #32

Sep 102009


  • 98,000 miles
1. normal usage of the driver seat to a 2004 Nissan Murano. 2. the seats metal frame broke on the left hand side where it looks to be a design flaw. The bracket is thinner on the left side where it broke. 3. has not been replaced due to not being covered and not having the $1,000. I currently am driving around with a large plastic lunchbox under my seat, but I fear that I have a personal ejection seat if I were to be in an accident.

- Riverbank, CA, USA

problem #31

Jul 012009


  • 120,000 miles
Electric motor that allows for forward/backward adjustment of driver seat either burns out or gears on track strip prematurely, thus preventing forward/backward adjustment of seat.

- Bedford, TX, USA

problem #30

Dec 182008


  • 79,688 miles
Nissan Murano 2004, front drivers seat broke loose while parked and being sat upon. Seat replaced 12/19/08 at a consumer cost of $965.72.

- Virginia Beach, VA, USA

problem #29

Sep 142009


  • 64,000 miles
I have a 2004 Nissan Murano. While driving the car the drivers seat suddenly collapsed to the left. Luckily I was on a side street going slow and was able to keep control of the car. I had a mechanic look at it and the anchor bracket under the seat has broken off the hinge. The cost of repair will be approx. $1000! it is not a warranty part. After investigating there have been many complaints from other Murano owners with the same problem. In addition your website states it was investigated and closed. How can this not be a safety issue, if I was on the parkway driving 55 mph and my seat collapsed I do not know what could of happened. Do we have to wait till someone is killed before this is investigated better and taken care of! I do not see any other records of drivers seats breaking like this in cars that are 4-5 years old.

- Seaford, NY, USA

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