definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,971 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Nissan Murano body / paint problems

body / paint problem

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2009 Nissan Murano Owner Comments

problem #3

Dec 172014


  • 62 miles


Dec 2014 took 2009 Nissan Murano to dealership. Cracks started opening up on front panel of dash and on side where passenger airbag is. Dealership told me I would have to contact Nissan N.a. due to vehicle past it's warranty. Called Nissan N.a., they said they would contact dealership and call me back. Dec 29th Nissan called back, response " sorry can't do anything vehicle out of warranty" and the asst. Service mgr. Gave her the impression normal wear or sun damage caused the cracks. This was not a warranty issue nor did the service mgr. Gave me the impression he thought it was sun damage. I asked her for a email address so I could send some photo's. she told me there was not an email available for consumers, " the dealership was their eyes " no pictures were even taken by the dealership. Nissan did not want to help or acknowledge the problem. On Feb 10th wfla consumer investigator did a segment on Toyota replacing cracking and sticky dashboards on various models. When they showed the video it showed a cut in the dashboard over the steering wheel exactly like mine. Almost a photo copy. You could tell the dash is made out of the same material as mine. The segment went on to say Nissan and Ford have had the same complaints. Nissan is aware of this! these cracks in my dash are getting worse. Along with the cracks there is a protruding square where the passenger airbag is. What's next is my air bag going to deploy or my dash going to start getting sticky. ***refer to NHTSA complaint # 10650129 dated 10-26-2014. ** Nissan should be held accountable for fixing these dashboards. There is no reason a consumer was denied an email address to send photos so they could see for themselves. Nissan needs to see these pictures if any thing to show who ever manufactured these dashboards the defect. If anyone else is having the same dashboard issues, please post!!

- Lake Wales, FL, USA

problem #2

Feb 012014

Murano 6-cyl

  • 70,250 miles
My dashboard is melting. Everything is sticky and starting to glare, which impedes visibility. Why can't there be a recall to make these auto makers stand behind their products" this is the same thing that happened to our 2004 infiniti. The dashboard bubbled, and because there was no recall, they didn't notify owners. But they did replace them if you brought it to their attention. It was a secret that they didn't want to let owners know about, so they wouldn't have to repair, unless you insisted on it. Our infiniti was serviced regularly at the dealership and they say they didn't notice the huge bubbling effect all over the dashboard! why isn't NHTSA doing something for the consumer? are they on the automakers payroll"

- Huntington Beach, CA, USA

problem #1

Jul 122011


  • 34,600 miles
The contact owns a 2009 Nissan Murano. While driving approximately 70 mph the contact noticed that the air conditioner failed. The vehicle was taken to the dealer for diagnostic testing. The technicians stated the front bumper on the vehicle had three small holes which allowed debris into the engine and damaged the condenser. The vehicle was not repaired. The approximate failure mileage was 34,600.

- Suwanee, GA, USA

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