10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
750 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
2016 Nissan Murano brakes problems

brakes problem

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2016 Nissan Murano Owner Comments

problem #2

Oct 212016

Murano

  • CVT transmission
  • 300 miles

A D V E R T I S E M E N T S

I was driving at dusk did not see the truck stopped in front of me, it had no lights on. I went to apply the brakes and it went to floor. I have Forward Emergency Braking System on my car which also did not work. The alarm that was supposed to alert you to an impending crash did not go off until I had hit auto.

- Alice R., Me. Washington, KY, US

problem #1

Oct 112016

Murano 3.5L

  • CVT transmission
  • 1,200 miles

Just purchased a 2016 Nissan Murano last month and already having issues. Haven't even made my first payment on the car and barely put 1,000 miles on it.

That's not the scary part. The issue was with the brakes. My wife was backing out of the driveway and her brakes stopped responding. She nearly hit a light pole and fence behind her, luckily she placed the car in drive and avoided that collision. Her next problem was that the car is now moving forward and brakes still not responding. She threw the car into park before colliding with our neighbors car. After calming my wife down, I asked my her to step out of the car so I can take a look for myself. When I got into the driver seat I noticed the brake pedal was almost to the floor. There was maybe about an inch of play on the pedal. Opened case with Nissan Consumer Affairs and was told there wasn't any recalls for my vehicle. A quick google search proved that to be untrue. Not happy being lied to.

Arrived at the dealer to discuss the issue with the service adviser and he told me the recall was for cars ABS system. But it does not affect my vehicle. He proceeded to ask me several questions about the incident. One question that really bothered me was if we by any chance had bumped our car in the front end or maybe someone hit our front bumper. My answer was "No, why?" He informed that they have seen where people bump the front bumper and brake the sensor that works with the "forward collision warning" system. This system is supposed to apply the brakes before colliding with the car in front of you. Well he informed that if this sensor is damaged, they've seen that it causes the brakes to stop working. WHAT???? Nissan, are you f***ing kidding me. Please someone from Nissan engineering confirm this. Because if it's true, there lots of lawsuits coming your way.

Luckily this happened near our driveway in a residential neighborhood, with no kids in the car because I dropped the kids off at school in my car this morning. Had this been at a busy intersection, thing could have turned out really bad. What if my wife decided to drop my kids off this morning and brakes failed by the school and hurt other children.

Any Nissan executives reading this post, take a moment and think, what if this was your family in your product. Get the issue resolved before it claims innocent lives.

I will be posting my story on every Nissan forum and consumer complaint site I can think of.

Feel free to reach out to me. Find my contact information on the Nissan Consumer Affairs case #24317348.

- Jorge S., Lithia, FL, US

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