Seat heater mechanism is melted driver's side.

I noticed this because I plugged in my phone charger (old school one that plugs into round plug in dashboard) wasn't working. Then I noticed the lights for the driver's side seat heating and cooling wasn't on but the passengers was. The seat heater wasn't working. But my steering wheel would get so hot when the heater was on I had to shut it off. REALLY HOT! When I went to get this looked at they said they couldn't fix the seat heating and cooling system because it is completely melted! WHAT? I bought this car brand new. It is their top tier edition. So no phone charging in my car NONE of the plugs work! This was my first Nissan. Probably my last. Come on NISSAN do better and stand behind your products. How could you not fix something like this? Clearly it's not the owners causing this problem. There was nothing under the seat, nothing on our part to cause this.

Nissan Strand in Little River, SC had my car apart for 6 days waiting on 4 different parts to repair my heated and cooled driver seat. On day 1, service techs call my husband to tell me that one of the wires looked like it was nicked which caused the seat to stop working. They will order new parts and should be done in a few days. Day 4, we called after no response and found out that 3 parts where received and waiting on one more part. At the end of day 5, we called again and found out that the part #4 is indefinitely on back order. Service advisor suggested that they give me back my car and just wait it out. Or I can call Nissan and make a complaint with a highlighted part number on paperwork they gave me. This is not the first time an important part for a brand new car has been back ordered. Very frustrated and disappointed.