This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's husband owns a 2014 Ram 1500. The contact stated that the passenger-€™s side front seat belt failed to latch. Additionally, the driver-€™s side seat belt also failed to latch as needed. The vehicle was taken to the local dealer to be serviced for an unknown recall repair and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
The contact owns a 2014 Ram 1500. The contact stated while the vehicle was at a stand still, the front driver's side seat belt buckle failed to latch securely. The vehicle was taken to bolles motors (84 West rd, ellington, ct 06029: (860) 875-2595) where it was diagnosed with needing the front driver's side seat belt latch to be replaced. The vehicle was repaired. The manufacturer had been informed of failure. The failure mileage was approximately 70,000.
Had to replace drivers side seatbelt in 2016 at 22567 miles. No cost as under warranty. Had to replace same seatbelt 2019 at 83860. Was charged $277.78 for this. In complaining to fca they said seatbelt should have been under warranty and they may refund my charges. But why did a seatbelt fail twice in 5 years? seat belt will not engage in the receiver both times
I have notifications of these various recalls and have tried to get these corrected or at least checked out at the dealership where I purchased my truck. First I was told that appointments were now required. Then I was advised that 1st come/1st served was now required and full schedules are usual. Now I received another notification. I care for my Ram, but my time is also important.
The contact owns a 2014 Ram 1500. While the vehicle was parked and the rear driver's side door was being closed, the front driver's side and rear side curtain air bags deployed without warning. The front driver's seat air bag also deployed. The driver sustained back injuries that required medical attention. The vehicle was able to be driven to the contact's residence. In addition, the front driver and passenger seat belts failed to retract. The vehicle was taken to scoggin dickey Chrysler Dodge Jeep (2483 tx-114, levelland, tx 79336, (806) 224-0266), but was not diagnosed or repaired. The VIN was included in NHTSA campaign numbers: 15V460000 (seat belts, air bags) and 17V302000 (air bags). The manufacturer was notified of the failures, but did not assist. The approximate failure mileage was 80,000.
- Shallowater, TX, USA
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I had my truck at the dealer for a recall, I noticed my seatbelt wasn't locking when I pulled on the shoulder strap. I asked them to look into this when my vehicle was there. They did, said the seatbelt was defective, but Chrysler was not going to cover this. After further review none of my seatbelt shoulder straps lock when you pull on them fast. I have a crew cab truck so that is 5 seatbelts with shoulder straps. My dealership was on the phone with Chrysler for over an hour trying to get them to cover this safety defect, they just kept saying no, truck is out of warranty. After reading all these complaints, will my airbags deploy if I'm in an accident? I don't know and hope I don't have to find out the hard way. This happens all the time driving or standing still. The dealership told me the seatbelts are defective. This should be addressed asap, no one should have to pay for a safety issue.
Takata recall. The contact owns a 2014 Ram 1500. The contact received several notifications concerning NHTSA campaign numbers: 15V460000 (seat belts, air bags), 15V459000 (air bags), 15V534000 (air bags), and 17V302000 (air bags). The parts were not available. An unknown dealer was unable to determine when the parts would be supplied to receive the recall repair. The dealer indicated that there was no loaner vehicle option. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Ram 1500 cargo van (na). The contact stated that upon unlatching the driver's seat belt, the buckle fractured without warning. The vehicle was taken to ourisman Chrysler Dodge Jeep Ram of bowie (2406 crain hwy, bowie, md 20716 (855) 822-3228), but the cause of the failure could not be diagnosed. A Chrysler field inspector inspected the vehicle and was not able to determine a cause for the failure. The manufacturer was made aware of the failure and the contact was awaiting a response. The failure mileage was approximately 46,000.
The contact owns a 2014 Ram 1500. Upon attempting to fasten the front passenger seat belt, the seat belt failed to fasten. The vehicle was taken to rocky top Chrysler Jeep Dodge (3315 winfield dunn pkwy, kodak, tn 37764). The failure was not diagnosed, but the dealer added oil to the seat belt and later agreed to replace the seat belt and buckle. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
The contact owned a 2014 Ram 1500. While driving 65 mph in the rain, the vehicle hydroplaned and crashed into a wall. The air bags failed to deploy and the seat belts unlatched. A police report was filed. The driver, front passenger, and two minor adolescent passengers in the rear seat received medical attention. The driver sustained a ruptured number three lumbar (that required surgery and four rods). The front passenger sustained bruising, minor cuts, scrapes to both knees, and soreness to the lower back (that required X ray's, but no findings). A nine year old child sustained bruising to the right side from the waist to the shoulder, and the left side collar bone was broken. A six year old child sustained bruising across the waist and stomach from the seat belt. The vehicle was towed to buck's towing (3540 hwy 16 E suite 1 sharpsburg, ga 30277, 678-301-9332). The insurance company deemed the vehicle destroyed. The contact received notification of NHTSA campaign number: 17V302000 (air bags, seat belts) on June 30, 2017. The manufacturer was contacted on June 26, 2017 and stated that the notification should arrive in the mail soon. The failure mileage was approximately 39,000.
I was a passenger an driver swerved off the road to avoid hitting heard of burro's in nv. Hit head on tree no airbags deployed though local Dodge dealership said they had been replaced, seatbelts failed as well now I suffering from broken right kbee brused up left knee hit knee's elbows an my head was swong forward at an abrupt stop hit at 50mph. Went to hospital the recommended bone specialist they are going to do mri but only on right knee well my hands are numb an though I keep complaining no one is listening no one if recommendng a doctor. The local dealership here in pahrump nv are crooks they keep truck 5 hours we get it back with 48 new minles on it they dented hood twice. An at this point I would like vehicle inspected that the airbags were ever even replaced in 2016 at this point with failer to deploy at head on 50mph I highly doubt they replaced any recalked parts just recieved the seatbelt recall on 7/6/2017 an I'm sure that is late on their part to even notify us. Vehicle was in motion when we hit right side front an left side of vehicle. Everything has to be replaced except tail gate or the cab dois tirers rims an everything else must be replaced.
Takata recall. The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign numbers: 15V460000 (seat belts, air bags), 15V459000 (air bags), 15V534000 (air bags), and 17V302000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (berne Dodge in berne, Texas) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issues and was not able to confirm when the parts were to become available. The contact also stated that the manufacturer did not provide a loaner vehicle. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2014 Ram 1500. The contact stated that while driving at 65 mph, the vehicle hydroplaned and crashed into a wall. The contact stated that the seat belts in the front and rear of the vehicle failed to retract. A police report was filed. The air bags did not deploy. The contact stated that the passenger sustained major injuries to her back. The contact also stated that the 2 children seated in the rear of the vehicle sustained extreme bruising on the torso. Medical attention was required. The local dealer was not contacted. The manufacturer was notified of the failure, they informed the contact that the VIN was included in NHTSA campaign number: 17V302000 (air bags), and they where mailing out the recall paperwork. The failure mileage was approximately 39,000. The vehicle was destroyed. The VIN was not available.
Was in an accident. The truck was going down hill at a speed of 45 and hit another car on its side. The airbags did not deploy and I hit the steering wheel so hard that the seatbelt ripped...updated 05/09/17
The contact owns a 2014 Ram 1500. After the vehicle was started, the air bag warning light illuminated continuously. In addition, the seat belt warning indicator illuminated and indicated that the seat belt was not connected. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 15V460000 (air bags, seat belts). The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign numbers: 15V460000 (air bags, seat belts), 15V459000 (air bags), and 15V461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign numbers: 15V460000 (air bags, seat belts), 15V459000 (air bags), and 15V461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign numbers: 15V460000 (air bags, seat belts), 15V459000 (air bags), and 15V461000 (equipment). The vehicle was taken to the dealer who declined to honor the recall repair because their system indicated the vehicle was previously serviced under the recall. The contact stated that the vehicle was not serviced for any recalls. The manufacturer was notified of the issue. The VIN was unknown. The contact had not experienced a failure. Updated 11/29/16
THIS ACCIDENT IS ON VIDEO IF NHTSA WANTS TO REVIEW IT. THERE IS ALSO A CRASH DATA RETRIEVAL REPORT AND NUMEROUS PHOTOGRAPHS. TRUCK IS AVAILABLE FOR INSPECTION BY NHTSA. THE TRUCK DRAMATICALLY VEERED OFF TO THE RIGHT (TRAVELING 75 MPH), STRUCK AND RICOCHETED OFF THE RIGHT SIDE GUARDRAIL, TRAVELED IN A DIAGONAL DIRECTION ACROSS 3 LANES OF TRAFFIC, STRUCK LEFT GUARDRAIL, SMASHED DOWN AN EMBANKMENT, ROLLED 2.5 TIMES AND CAME TO REST IN ONCOMING TRAFFIC LANES. NOT ONE AIR BAG OR SIDE CURTAIN DEPLOYED. SEATBELT PRE-TENSIONER DID NOT ACTIVATE. DRIVER SUSTAINED BRAIN INJURY AFTER SMASHING HEAD ON STEERING WHEEL SO HARD, IT BENT THE STEERING WHEEL. FCA IS DENYING ALL RESPONSIBILITY DESPITE SENDING THEIR INVESTIGATORS TO DENVER, COLORADO TO INSPECT THE CAR. THE ORC MODULE MANUFACTURED BY BOSCH. THERE IS CURRENTLY A RECALL FOR THE OPPOSITE EVENT OCCURRING (AIR BAGS DEPLOYING FOR NO REASON). FCA REFUSED TO PULL THE VEHICLE'S ORC MODULE FOR FURTHER TESTING. DESPITE CLEAR EVIDENCE OF THE ORC NOT WORKING ( AS CONFIRMED IN DOWNLOADED CRASH DATA), FCA CONTINUES TO IGNORE THE FACT THAT THE ORC /AIRBAGS/SEAT BELTS HAVE A PROBLEM IN THIS MODEL/MAKE. THE AIRBAGS DO NOT DEPLOY WHEN THEY SHOULD. THERE IS ALSO EVIDENCE REGARDING FAULTY TIRE/AXLE/STEERING WHICH IS CURRENTLY UNDER INVESTIGATION BY PRIVATELY RETAINED ENGINEERS. THE TRUCK WAS TOTALED. THERE ARE SEVERAL SIMILAR COMPLAINTS ON THE NHTSA WEBSITE WITH THE EXACT SAME SET OF FACTS. I CAN BE REACHED AT [XXX] FOR MORE DETAILS..UPDATED 04/20/17..UPDATED 05/16/17 UPDATED 10/20/2017 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign numbers: 15V460000 (air bags, seat belts), 15V459000 (air bags), and 15V461000 (equipment); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Bradenton, FL, USA