This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle experiences frequent and increasing in frquency, extraordinary hesitation from standstill to power on. Apparent begining was subsequent to recall V08, emissions, Jan 2020. Now 'unsafe' to navigate normal traffic because of the delay in response from input (depress accelerator) to response (vehicle moving at minimally acceptable speed) confirmed by service manager at dealer. No other inspections.no remedy offered. No indicators (visualor audible) miles now appriox 51000, all service done by dealer. No accidents or injuries to report. Issue significant and worsening topoint avoid using it.
Still waiting on a call back from the dealer for the HPFP recall. Been almost 9 months now. Anyway this can be resolved before the truck stops running? I commute to work with it everyday.
Bought the truck July 2022 and since then its been problems with stalling. The vehicle cuts off driving down the road. It can happen once a day or 5 times and restart. It was harder and harder to restart and finally it down not restart at all. Everytime it has a different fuel code. Started with the gas cap, then fuel pressure sensor, then driver module, and fuel pump codes. All parts as well as harnesses have been replaced.
The recall W58. The tone ring failed and my truck shut off on highway. Dealer said I have to pay for the repair. They state that they only do the software upgrade and no mechanical repairs. How is it possible that they won-€™t pay for a damage they know will happen" What is the purpose of a recall if it doesn-€™t fix the problem"
On occasions too numerous to list the engine suddenly loses power. This has been very, very dangerous, especially on the interstates. The recall on the fuel pump was issued in June and 5+ months later still no solution. How much longer am I supposed to drive this dangerous vehicle?
- Long Lake, MN, USA
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Driving approximately 80 mph on the interstate when the truck completely shut off-total power failure. I was lucky and able to pull off, once I took the key out the truck started. Took to the dealer who stated they couldn-€™t duplicate the issue. 6 months later driving on side street same issue, truck shut down while driving with complete power failure. Reported issue to dealer who said call Fiat Chrysler. Spoke to Fiat Chrysler stated no fix currently available, no rental car or loaner would be provided despite this truck being unsafe to drive.
HPFP failure causing frequent sudden decrease in propulsion while driving which is in turn endangering me & my family including young children as well as other drivers on the road. The check engine light 100% came on immediately & has been on & off intermittently until about a week ago where it is lit continuously. I am no longer able to drive my vehicle which is needed desperately for work. I immediately reached out to Dodge Ram who states there will not be an available repair for this recall until 2023. I just bought this vehicle 45 days ago & am making payments on it. There must be something that can be done expeditiously. I cannot make these payments if I loose my job. Please reply ASAP.
Loss of power. Unable to get vehicle to highway speed. Loss of fuel economy. I looked at FCA and NHTSA sites and see a fuel pump recall for my vehicle issued in June. Called local dealer Fury motors in Stillwater, MN where I am currently and was told by service dept that there won't be anything FCA will do before 1st qtr of 2023. I am stranded here with a disabled vehicle. I live in Colorado.
Truck died (stopped) completely crossing a highway and couldn't move it from oncoming traffic without disabling electronic gear shift manually. No prior indication that there was an issue. It just stalled.
Driving on interstate 65 mph there was a sudden loud grinding sound from under my truck. I pulled over and found my gas tank hanging. I was able to slowly get to and area where i could safely see what happened after looking at gas tank i found that the front gas strap rusted threw the frame and the full gas tank fell down and was hitting the drive shaft. I was able to jack up the tank and put a strap around it and drive home 183 miles. I was lucky it did not hit the road as the tank was full of gas.
As I was driving to work I noticed a noise coming from under / middle of the truck. Once parked I looked underneath and realized my front fuel tank strap had rusted off and my tank was hanging low and held by only the rear strap.
A warrantied part that was previously tried to fix my guess is prior to warranty due to the emissions lying from FCA and resulting ecodiesel settlement. So I purchased without that information being disclosed to me and know they are refusing a warrantied repair on the emissions component. Even thought the settlement covers said part.
Electronic fuel sensor failed at 47k miles. Sensor contact wears away from friction and falsely reports a empty tank, when fuel is present. Vehicle operator has no idea how much fuel is in the tank at any time. Thousands of testimonials online of the same issue. Ramforum.com, ramforumz.com and Youtube.com all have complaints and how to videos.
Since purchasing the truck early this year, the engine has stalled while in motion 5 times. Each time I was able to shift into neutral and start the engine again, and stay in motion. I have taken the truck to 3 different mechanics and none are able to figure out the source of the stall. My safety is at risk because engine control is lost while in motion, if I had to accelerate to avoid collision I would be unable to. Although the engine has started again every time, I am afraid that one time it might not. No warning lamps have come on and no engine codes are available, the truck makes no record of the sudden loss of motive power.
Three time now a high pressure fuel line has cracked. I do not have the lines but have two dealer documentations of the failure. I would say that our safety was severly compromised as there is no warning light and fuel is leaking like crazy. The failure was notice all three times by watching the fuel gauge move like a speedometer and then seeing a vapor trail out the side mirrors. The vehicle was coated in diesel fuel on all three occurances. Dealers do not seem to think there is anything wrong....just bad luck. First occurance was 05/15/2018 Second occurance was 09/17/2019 Latest occurance was 08/09/2021 Vehicle was taken in 10/02/2018 because the smell of diesel was in the cab of the truck. All occurance are documented by a dealer except for the first. A small shop soldered the line so we could get home.
I bought my 2015 ram eco-diesel August 2019 I try to get the recall done once and they said they will not install it I waited about a year and called again and they made a appointment for me But the recall with the crankshaft sensor went bad and I had to have it towed they installed the EGR cooler and did a programming to the camshaft sensor now I-€™ve got the vehicle back it-€™s hard to start it has no power I don-€™t understand this I just want the truck to be right I haven-€™t drove The truck in over a year I just want them to make the truck right thank you
The tone ring of my vehicle has failed causing the crank sensor to not work as designed. This has put my vehicle into a no start condition. I was lucky that this happened just after I returned home instead of while in the 5 lane traffic I was previously in. Had this happened a few minutes earlier I would have been in an accident.
A couple of months after getting this used vehicle, the engine light came on with a message saying to check the fuel cap. Just to make sure that nothing else was wrong, we got a diagnosis from O'rileys & auto zone; the O2 sensors needed to be replaced. So we decided to switch out the O2 sensors and the fuel cap. Then after a week, the engine light came back on again. So we got another diagnosis to figure out the problem, it detected an evaporative emission system leak (very small leak). Then the following weekend, we took the vehicle back to the dealership to see if they can fix the problem. There was no mechanic on duty as their auto department was closed. Instead, we talked to the dealer who sold us the vehicle and he stated, 'you can delete the message.' He was no help at all and didn't bother to help fix the problem with this vehicle. In addition, he said that he knows a little about working on cars, how to use the handheld detector machine, and deleting the code would make it better? we wanted this vehicle to work properly not by 'deleting' (the message), but to figure out what is wrong and how to get it fixed. There is a waitlist for an auto shop nearby, due to this pandemic we have to wait to receive a callback for an appointment, and now I received a notification from credit karma stating to check on the recall for this used truck I own. Currently, the check fuel cap will not turn off and the engine light is still on.
A D V E R T I S E M E N T S
- Marietta, GA, USA