This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ABS light, break light and traction. Control due to either a faulty abs modul or tip computer. Dealers unable to replace until MAY 2024. Concern is the abs breaking and traction control for safe driving. From what I have read this is a common problem that needs to been corrected.
My truck has an abs light warning that came on. When I went to start vehicle the shifter knob (electronic) says it needs service. Cannot drive vehicle. Have towed vehicle to 3 different garages and all say the ABS module needs to be replaced. This part 68295368AC is not available new in the United States. Apparently the part is being redesigned and will be released in April of 2024. The dealership said I could find a used or refurbished one but would not be warrantied if installed. I have been through every junkyard that has a website and every parts supplier. No used part available. I have a truck I cannot drive and the dealership does not provide a loaner and basically said it's my problem. How can a major motor vehicle manufacturer be able to not support it's own product. The truck is a 2016 and I understood the manufacturer had to provide products for 10 years after date of manufacture.
The ABS module failed on my truck and was replaced using an OEM part. The newly installed module worked for a few months, but failed. Upon failure the speed control failed, the ABS light came on and the truck was stuck in the middle of the street where I tried to restart the vehicle. The truck wouldn't shift into drive or neutral to be moved. The truck was unable to be moved and it took multiple restarts to get it able to be driven again. I have tried to get a new part for repair from Dodge (Ram) and they informed me the part is not being sold due to an engineering review being completed by the company that was going through March of 2024. The truck is far too dangerous and unpredictable to drive in this state and there is no way to repair the issue. What recourse is there to have an operational vehicle for use? This alone tells me Dodge knows there is a problem and they are unwilling to do anything about it in the immediate future. This repair is $1,000 to $2,000 every time it is completed.
Two years ago I experienced the warning lights coming on my dash with the ABS, Brakes and one other one I can't remember. The truck locked up and I had to have it towed and the two driver had trouble getting it loaded. The repair shop replaced the ABS module & hydraulic assembly with a rebuilt part. Two weeks ago, the same brake failure happened with the locking up and the lights. I've been told by the dealer and repair shop that the ABS module is on a national backorder due to waiting on the engineering review to be complete with no estimated time to release a new part. All the dealers and repair shop have said I should not drive it. I learned two years ago that this is a very wide spread issue with this model and there's been no recall issued. The fact that the brakes can lock up while driving is the utmost form of safety issue. I am now without a vehicle and Dodge will not provide any type of support to help with a rental care. The ABS module has a design defect and is known by Dodge to be defective. The part # is 68295368AC.
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
ABS, BRAKE AND ANTI SKID INDICATOR LIGHTS ON DASH. Took to brake shop and determined that the ABS module is defective and the system is not working properly they determined that it is a manufacture issue and take to dealer for replacement. Contacted dealer and was told that the issue is widespread and they can not even order replacement part until AUGUST 2023 it is MAY right now. Brake shop reports that the system is not working and cautioned driving until repaired and is a SAFETY CONCERN. Seems to be a problem throughout these years of RAM and feel the manufacture should be proactive in making their vehicle safe to drive. They need to expedite the parts and probably should shoulder some of the costs for knowingly ignoring this issue in their trucks.
At about 75,000 miles, the BRAKE, ABS and Traction Control lights on my dash came on intermittently. Shortly thereafter, they said on indefinitely. I have had diagnostics run and the shop confirmed that the Hydraulic Control Unit (HCU) and/or ABS Control Module has failed. I was told by the Dodge dealership that this is a known issue with Ram trucks of this generation and they have replaced countless HCUs/ABS Control Modules. These failures cause the ABS system to no longer function. It also disables cruise control. I understand NHTSA has already opened an investigation into a similar issue with heavy duty 2017-2018 Ram trucks, but this problem is common among 2016 models AND 1500 (not just the 2500 or 3500). I have encountered innumerable people online with this exact same problem. The dealership wants $2,000 for the repair.
The contact owns a 2016 Ram 1500. The contact was driving approximately 60 MPH the contact stated he saw white smoke and thought it was his exhaust and another driver pulled up notified the driver the tire was on fire. The contact stated he had to drive the vehicle in to a snow bank to stop the fire.The contact stated the fire started in the wheel compartment.The contacted stated the ABS sensor illuminated on the instrument panel. The vehicle was towed to the dealer, where the failure was diagnosed as the half shaft being fractured and the wheel bearing breaking.The vehicle was not repaired. The contact received a NHTSA Campaign number 16v3010000, however hisVIN was not associated with the recall. The manufacture was notified about the issues on her vehicle. The manufacture stated that due to the recall remedy not being performed on the vehicle they were not going to repair her vehicle. The failure mileage was approximately 107,000
2016 Ram 1500 4x4 5.7 Hemi....ABS, Traction Control, BRAKE lights are all on. Had the DTS codes scanned and told the ABS Module is Bad (Internal Failure) as well as the HCU unit. Happened with approx. 24,000 miles but out of 36 month warranty. Well documented issue with these vehicles yet FCA will not recall nor help with repair. To make matters worse, the ABS module (part #68295368AC) is not currently available at all and there is no ETA either. Says part is discontinued on many Mopar parts websites. I, like who knows how many hundreds of others, are driving around with no ABS, Traction Control and also cruise control is automatically disabled. Also, the other day my Speedometer stopped working and I also lost power steering. This is a MAJOR safety issue and should have at least been covered by the powertrain warranty so at least I would not be liable for the approx $1800+ repair cost. The fact that the ABS Module is not even available is very worrisome at the very least. I have no choice but to drive my truck in this manner hoping I don't get into an accident due to failing brakes!!! I hope someone in your agency takes the time to review and research this issue and make FCA/Chrysler liable for repair of this major safety issue.
Abs module that controls abs, traction control, and few other areas dealing with brakes has become disabled since 11/21. Not sure what is going on but doesn-€™t seem to be of any importance to Chrysler and I-€™m not sure where else to turn. Seems that a safety issue would be of some kind of importance but apparently once you have driven the vehicle off the lot then it doesn-€™t pertain to them any more. Several attempts with the dealership to get repaired and attempted to contact Chrysler to no prevail-€¦I am no a dealership so I am unable to obtain any information. Asking for assistance in why it-€™s so difficult for Chrysler to get parts in 8 months. After contacting dealer they are telling me it is no guarantee to get parts before 8/1/22. Brakes-€¦vital for safety on highways wouldn-€™t you think?
ABS brakes and electronic braking system errors, The components and any error codes are available for inspection. When lightly holding the brake at a light I felt the abs activating in the pedal, again twice while driving within minutes from the first. I-€™m not a mechanic but I would think not having proper control of your brakes is a safety risk. I have not been to a dealer yet because it just happened and reading online forums it seems to be very common on my truck, hence my belief that a recall is needed. It has not been inspected by anyone yet. The warning lights came on for ABS and traction control along with a service ABS and a service electronic braking system messages. Prior to the messages a few sounds (like the seatbelt unbuckled sound) rang and a few seconds later the messages and the -€œpulling-€ feeling in the brake pedal.
79,000 miles on 2016 Ram 1500 eco 4x4 has differential problems and the back axle. Makes the transmission over heat. Brakes also go to the floor have to double tap on the brakes to stop.
On Tuesday January 4th 2022 I was driving my vehicle on interstate 10 at approximately 75 mph, as I was driving my vehicle lost all power and shut off leaving me with no brakes or power steering, I coasted to the off ramp. At which time I was coming up on an intersection where I attempted to apply my brakes to prevent me from rear ending several vehicles. My brakes did not engage properly my steering very stiff and hard to turn, I barley made it around the vehicles in front of me. I then coasted as far as the vehicle would go not being able to stop, leaving me in an active intersection right on the off ramp. I have contacted the manufacturer in regards to recall W58 which is the crankshaft position sensor and tone wheel which 85% of these trucks where recalled for. I was dismissed and told they would not speak with me again. After this I believe it is to my best interest to file a safety report with you guys!
Hello, The safety problem is while driving the truck the fuel gauge needle drops to empty intermittently and a warning light flashes. Now not knowing how much fuel is in the tank is dangerous because running out of fuel especially on the highway will stall the engine followed by loss of brakes and steering. The dealer said its an electrical fuel sender resistor card inside the fuel tank that is shorting out, that alone scares me. Searching online I found out it's a common problem among 2016 Ram trucks. I will not let my family drive this truck until the electrical problem is fixed. Thanks for reading!
I was driving on I 90 in Indiana. It was raining and the road was straight. The service ABS light came on. A short time later, I heard a noise and slowed down to 50. Then the front right tire exploded. The tire was relatively new (past July]) with lots of tread. I pulled on to the shoulder and got out to see the brake glowing red hot and smoking. I believe the noise I heard before the explosion was the cv joint disintegrating. Traffic was flying past at 70 to 80 mph. I was in 2 wheel drive. The truck is a 4X4.
The left rear parking brake sags I looked at Dodge forums and it looks like there are numerous reports on this problem the cable hangs so low it could get hung up on downed tree branches ect. It seems there not releasing all the way or something
On 01/06/2020 I was coming to a stop at an intersection in my 2016 Ram 1500 express ( 38,000 miles ) and as I applied the brake, the peddle went straight to the floor. As I was nearly about to collide with the vehicles at the traffic light/intersection and frantically pumping the brake peddle, I finally got the brakes to engage. When I finally came to a stop, I was happy to not have been in an accident and kept driving thinking whatever happened had fixed it's self ( sunny day, and dry pavement ). the next day on my way home for work I heard a grinding noise from the passenger rear wheel, and pulled over to check it out. I noticed the rotor scored badly, and the outer pad missing the friction material, so I picked up a set of pads and went home to pull the wheel off and inspect. Now, I have been a mechanic over 20 years and done well over a thousand brake jobs/services on hundreds of makes/models of vehicles, and have never seen the outer brake pads ware out first. The truck has only 38,000 miles on it and the front brakes have over 1/4" of pad left, and the rears have about the same, and a brake change is a long ways away, so I was curious what I'd find. I found the caliper to be in great condition, guide pins / races to all be in great smooth working order, and when I pressed the piston back in noticed good smooth operation, all dust boots in good condition, and no leaking brake fluid anywhere. I did however find the inner pad about 1/2 delaminated ( friction material-to-metal back plate ) and an outer pad with the friction material completely missing. I cleaned up all surfaces, applied proper grease, and installed new pads because rotor was in useable condition because I caught the problem quickly. I am concerned the other pads on the truck might fail as well causing an accident, injury, or fatality, and wanted to report
The contact owned a 2016 Ram 1500. While driving on the highway, the contact smelled a burning plastic odor and turned off the heater. An unknown indicator illuminated and the contact was alerted by another motorist that the vehicle was on fire. Flames came out of the heat vents and the side of the hood. The contact pulled over and the brakes failed. The contact had to apply the emergency brake to stop the vehicle. The contact and passenger jumped out of the vehicle. The vehicle burned to the ground. There were no injuries and a police report was filed. The following day, the contact received a recall letter for NHTSA campaign number: 19V757000 (engine and engine cooling). The contact called the manufacturer and filed a claim, but the claim was denied because they could not determine what caused the fire. The insurance company totaled the vehicle. The contact was not compensated with assistance towards a new vehicle. The dealer stated that they were not aware of the fire or the recall. The failure mileage was 57,000.
A D V E R T I S E M E N T S
- Corinth , TX, USA