This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS Service light is on. Brake light also comes on periodically. Replacement part is unavailable. I have been to multiple service locations to have the issue resolved. At this point I'm told by the Dodge Dealer Service people that they cannot order the part until March 20....On top of that the part repair is over $3000. This: 1) is a common problem with Dodge RAMS and many others from what I've discovered in my research 2) Is a safety issue that is not being properly addressed and escalated. 3) Should not be a short supply part if it's a safety component 4) Needs immediate attention by Dodge
ABS module, traction control, cruise control not working due to failed ABS module. Yes it can be inspected. RAM dealership saying to drive it. Puts myself, my family, and others at risk due to failed braking. ABS is a safety feature that is required in newer vehicles but isn-??t working. Dealer confirmed and also by 3rd party mechanic. Yes. Abs and traction control lights on. Appeared to fully not work December 2023. Had intermittent problems before starting back in 2019. I cannot afford to drive a rental car for the unforeseen future while Chrysler takes their time to figure out a statement. It isn-??t right for the customers and other drivers to be put at risk for their engineering problems. Now my truck cannot be traded in at the max value due to the ABS module failure so the customer loses money trying to get from under the non safe vehicle. Please help and save peoples lives by making Chrysler own up to their failed engineering.
Has had the "Hemi tick" ever since I bought it new. But didnt seem to effect performance, so I thought.......Time went on and the "tick" became louder and louder even though I got the oil changed religiously, air filters, tires, (2) tune ups, all proper maintenance was performed for the livelihood and longevity of the truck accordingly and have receipts to back up that claim. Now, at about 100,000 miles i had to replace the rear differential and axle of which i noticed was a recall of the same year and same truck but they say according to my vin number there are no recalls.......well, we need to include my truck in some of these because ive already paid out of pocket for the same problem listed in the recall. Also, regarding the active class action "HEMI TICK" lawsuit, low and behold, as i accumulated more miles, it gravitated to a loud tick, and an extreme loss of power when trying to accelerate to get on a highway or pass somebody on the highway, or even just take off from a green light.....it runs higher rpm than normal, the combustion is incorrect for sure, If I needed to hit the gas to get out of the way of danger, chances of success are grim. Twice I was on the highway going 70 and it straight up died, went blank! We were ok, thank God! My miles per gallon has dwindled away lower and lower getting about 8-11 mpg. It overheated this last summer in this condition. Anytime I parked and idled i had to have the hood open to prevent overheating. Took it to a couple auto shops and after replacing the fan clutch twice, the PCM, the throttle body/position sensor, accelerator position sensor, radiator flush, new radiator cap..........we cleared all error codes being we replaced the problems causing it to present a clear operating truck error free..........all except the engine light when turning the key to power on, it blinked 10 times. Took it to dealership who quoted 800 to tear down the engine to get to the lifters and camshaft. $5,250 quote for lawsuit problem.
Vehicle ABS system, brake, and towing problem warning lights are on as well as loss of cruise control. I started noticing my cruise control not functioning properly about a month or two prior to total failure. The local RAM dealer in Live Oak, FL. verified problem and admitted this has been an ongoing issue. Replacement parts are not available with a tentative availability date in March. In my research I have found these estimates of part availability to be hopeful guesses. In the meantime I am not able to tow my travel trailer or utility trailer due to this unsafe condition. My vehicle has approximately 82,000 miles on it and for this to be happening to so many of these similar vehicles is unacceptable and Chrysler be held liable for this issue. I cannot safely take my family on vacation with our travel trailer without having use of the trailer braking system. I cannot sell the vehicle like this nor can I afford to buy another vehicle to replace this RAM 1500. Thank you.
- Lake City, FL, USA
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The ABS light and traction control light came on and the cruise control stopped working. Brakes are spongy and require increased peddle pressure to stop. According to dealership the problem is the ABS module. A new ABS module will not be available until May 24.
ABS control module failed. Lose of traction control, cruuse control, and ABS. Dealer confirmed by diagnostic test. Dealer stated the control module has been pulled from market by engineer for design review. Part is unavailable.
ABS control module failure. Chrysler advised they are not producing replacement parts. Have been unavailable for over a year. Advised part may be available in 4 months but no assurance it will be. No aftermarket option not rebuilt parts. Dealer advised to just drive vehicle. Failure has disabled ABS, traction control, stability control, cruise control and electric trailer brakes making vehicle less safe to operate and incapable of towing. Failure occurred while towing travel trailer in rainy, mountainous conditions.
In February 2022 while driving my ABS light came on and stayed illuminated. I pulled over emergently on the freeway worried that my brakes were out. That was not the case, but the light was on and I was not sure if the vehicle could be driven. I got home and called Cutter Pearl City asap and was told that appointments were months away for service/diagnostic (I can only assume that this was due to COVID). I then took it to Capital Auto Repair in Waipio and had them read the code. I was told my ABS module was faulty and needed to be changed, at this point my 2016 truck only had 45000 miles on it and is well cared for-I disappointed but accept that a repair is necessary to drive my car safely. I called back Dodge to discuss my concerns and that I wanted the repair asap for the part. I was then told that the part was on National back order, no other information was available to me but I was again told that repairs were also being booked out a few months even with a diagnostic but that because it was on national back order it was not worth bringing it in at that time. I reached out to Honolulu Autoworks who is known to repair Dodge and Jeep and was told that if the part is on National Back Order he would not be able to get an OEM replacement. We have since placed this problem on the back burner but began having new code stating electronic throttle issues so finally took it into Autoworks-he is unable to repair anything without first repairing ABS issue because it is a "hard" code and per Dodge parts the parts are still on back order under "engineer review until 3/2024". The ABS module is $552 and the pump is recommended to be repaired at the same time is $1545 plus the labor. I am dumbfounded that this is not a recall a tthis point. I have been on forums and there are so many complaints. I have owned Ram/Dodge/Chrysler vehicles all of my adult life. I am questioning buying one in the future and am upset that this repair on a truck with 51000 miles is impossible!
Service Electronic braking system. ABS dashboard light illuminated. Traction control symbol illuminated. Dashboard brakelight illuminated. Faulty ABS control module diagnosted by independent repair center.
Abs brake light is on and cruise won-??t work with brake light on told by dealer ABS MODULE HAS FAILED manufacturer has no idea when parts will be available This needs to be a recall don-??t know if abs brakes will ever work
The vehicle has a faulty ABS module, which has resulted in my truck losing traction on dry roads and wet roads, however the -??wet-?? roads are a result of a minimal sprinkle. The vehicle is beyond a vital component of my ability to make a living, i work in construction and have to be able to safely move equipment and supplies to sites; as of right now I am unable to drive the vehicle. The faulty ABS module caused my brakes to lock while pulling out of a park space with a slight incline in my place of employment, resulting in the sliding backwards towards a company vehicle and to avoid hitting it I moved the steering wheel to collide with a brick wall. The brakes and rotors were replaced a few months earlier this year as well as the truck being serviced regularly, however, the truck has continued to have parts fail throughout this year. From the starter to the fuel injection system, pump, gaskets between the engine and fuel intake, and now the vehicle is literally completely unsafe to drive and operate on the road! The traction control regulator is apart of the ABS system control module! I have looked everywhere (Firestone, DARCARS, Ect.) to find a replacement part and have been told that there are none available until sometime in March of 2024! There are no other options for me to reach out to. The vehicle can be inspected if requested, the issue appeared 3-4 weeks ago before being brought into the firestone shop before being serviced for faulty gaskets and fuel injection issues. The vehicle is under 100,000 miles, and I purchased it with just over 43,000 miles. I am in the process of contacting my insurance company and collecting the various service charges from different repair shops resulting in the inability to get the part.
Brake light stays on all the time & ESC stays on all the time. Antilock brake light stays on all the time. Took it to jack powell Dodge in escondido ca and they said module & manifold was bad but that in was under engineering review & is unavailable now. They will call when they can get it but in the mean time the truck is good to drive.
Same issue as NHTSA is investigating on RAM 2500 is occuring on RAM1500 frequently. ABS computer failure. Warning lights on for ABS, ESC and parking brake. My RAM dealer found defective ABS computer and told me its on back order. My issue popped up in August and apparantly back order is until at least/earliest March of 2024. This is based on multiple comments found on internet from others with same issue. If comments are true, backorder is not for procuring parts but for engineering to advise a solution. Clearly RAM is aware of the issue yet has not issued a recall or offered any solution. According to nhtsa own site there are multiple reports of this type failure on RAM 1500s. Also here is another link to a site where people list there complaints with many related to same symptoms: https://m.carcomplaints.com/Ram/1500/2016/brakes/service_brakes.shtml While this has not caused an accident or issue, No one can answer how safe is it driving a vehicle with these lights on and confirmed computer issue -by dealer. Should everyone with this issue just not drive vehicle for months on end" Apparantly that is what RAM is hoping for or crossing fingers and hoping crashes/liabilities are minimal" Please step in and drive RAM to issue a recall and push them to expediate a fix. Thanks.
The ABS and traction control lights come on and off intermittently. When on the cruise control also doesn't work. No traction control or Automatic braking control. Seems to be a common problem with RAM 4x4 trucks.
The ABS light, break light and traction. Control due to either a faulty abs modul or tip computer. Dealers unable to replace until MAY 2024. Concern is the abs breaking and traction control for safe driving. From what I have read this is a common problem that needs to been corrected.
My truck has an abs light warning that came on. When I went to start vehicle the shifter knob (electronic) says it needs service. Cannot drive vehicle. Have towed vehicle to 3 different garages and all say the ABS module needs to be replaced. This part 68295368AC is not available new in the United States. Apparently the part is being redesigned and will be released in April of 2024. The dealership said I could find a used or refurbished one but would not be warrantied if installed. I have been through every junkyard that has a website and every parts supplier. No used part available. I have a truck I cannot drive and the dealership does not provide a loaner and basically said it's my problem. How can a major motor vehicle manufacturer be able to not support it's own product. The truck is a 2016 and I understood the manufacturer had to provide products for 10 years after date of manufacture.
The ABS module failed on my truck and was replaced using an OEM part. The newly installed module worked for a few months, but failed. Upon failure the speed control failed, the ABS light came on and the truck was stuck in the middle of the street where I tried to restart the vehicle. The truck wouldn't shift into drive or neutral to be moved. The truck was unable to be moved and it took multiple restarts to get it able to be driven again. I have tried to get a new part for repair from Dodge (Ram) and they informed me the part is not being sold due to an engineering review being completed by the company that was going through March of 2024. The truck is far too dangerous and unpredictable to drive in this state and there is no way to repair the issue. What recourse is there to have an operational vehicle for use? This alone tells me Dodge knows there is a problem and they are unwilling to do anything about it in the immediate future. This repair is $1,000 to $2,000 every time it is completed.
Two years ago I experienced the warning lights coming on my dash with the ABS, Brakes and one other one I can't remember. The truck locked up and I had to have it towed and the two driver had trouble getting it loaded. The repair shop replaced the ABS module & hydraulic assembly with a rebuilt part. Two weeks ago, the same brake failure happened with the locking up and the lights. I've been told by the dealer and repair shop that the ABS module is on a national backorder due to waiting on the engineering review to be complete with no estimated time to release a new part. All the dealers and repair shop have said I should not drive it. I learned two years ago that this is a very wide spread issue with this model and there's been no recall issued. The fact that the brakes can lock up while driving is the utmost form of safety issue. I am now without a vehicle and Dodge will not provide any type of support to help with a rental care. The ABS module has a design defect and is known by Dodge to be defective. The part # is 68295368AC.
A D V E R T I S E M E N T S
- Lithia, FL, USA