This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I bought the vehicle last year it was brought to my attention that something was loose in my front end that shouldn't be by a mechanic and it had only 75000 miles on it then. He had said it could lock up and cause a accident. My truck had been to the dealer I bought it at twice for part on the axel that was leaking some grease. I was told they are wear and tare parts, but they didn't say anything about it seeming loose. I went for inspection and I was told that I need a new front end axel assembly kit that is 3000$ and they took my inspection sticker for it saying it is unsafe to drive until fixed that it could lock up and cause a accident. This sounded just like what the guy told me at 75000 miles. I was told it was bad at the dealer I bought it from at the time of inspection and when I looked up online it said the milage it is good for 80000 to 100000 miles. There has been no warning and I did not notice a problem so I went to a mini mechanic he gave me a sticker but I am noticing the axel being bad now. I am scared to drive my vehicle and if this is the case that it goes bad every 80000 to 100000 miles shouldn't it be recalled? The mini mechanic told me dodge did not design the axel to be protected from dabre and to keep it in better condition to take it off and grease it every once in a while. Yes my truck is available for inspection upon request. Thank you would like a clear answer on this soon where I have a child that I don't want to have put in danger or those around me.
Truck was at the dealer for Recalls repairs & Maintenance. After weekend driving to work, engine fire occurred, truck totaled. Per nationwide insurance letter received 7-7 under "next steps" it gave this website to report this to you. I would like to be notified of outcome
Truck is 5 yes old and the uconnect radio dose not work.tried everything to get it to work it just blinks on and off or gone to a blue screen and then back to the dodge emblem. Called uconnect they say no up dates on it..
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Unknown vibration at highway speeds, have taken to dealer and multiple shops. They all can-??t find the problem. Balanced wheels multiple times, Changed wheel bearings, tires to different brand, new wheel they suggested still same problem. This vibration shakes seats and steering wheels at speeds above 65MPH. I see multiple people asking the same question with there rams.
- Lake Saint Louis , MO, USA
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While having a routine oil change I discovered on the vehicle several small areas of chipped paint and rust immediately above the windshield. The windshield is the original and never changed so there is no reason for the paint defects along the windshield seam area so that when the rust goes through the windshield will become unstable and pose a potential hazard or could fail altogether. I spoke with a Ram dealer who was uninterested in the problem. I have called Ram cooperate headquarters and reported the issue. Please see attached photos.
After having an approved emissions modification done, while under load the scr bolts and flange broke, and after reading the forums this has been happening to a lot of trucks, also can potentially cause great damage to dpf assembly, highway driving
Water condensation on inside of pass ger side windshield- sunroof seems to be letting water come in through the glass seal. Chrysler issued a service bulletin however my truck was not included? water will come in via the visor and during temps under 50- literally the entire passenger side to the mirror I has a large amount of water built up like condensation. When it rains hard water also comes in and will drop from the sun visor too!
The remote start will start the truck when fob is in my pocket. Problem---the truck has been in my garage and started a few times. This could gas us in the house! I did an internet search and this has happened to others. It has also happened when parked in the parking lot. When in a closed garage this could kill a person or family.
Code P26ab. Coolant 3-way valve is malfunctioning. Currently have 50,000 miles on the vehicle. There is currently a recall for the 2013-2016 Ram 1500 for the same issue but for some reason, the recall don't cover my car even though it's a 2016. Why don't the recall cover my car?
I have a leak in front windshield seal, left upper corner, never had accident, the windshield was never touched previously. It only has around 14,000 miles, my car is barely used.
My tailgate has opened by itself 4 times recently. I check every time I close it to ensure that it's closed and locked properly. Every time I have been driving and it's fallen open. This last time, I was hauling a trailer and it open by itself, going down the road and the tailgate landed on the trailer tongue jack and damaged my tailgate.
Since purchasing this vehicle I noticed the seals leak during precipitation. I replaced the seal around the upper cab rear brake light. This stopped the puddle from forming under the back seat but there is still water getting into the cab some way because I can smell the dampness in the cab after rainy weather.
There has been a recall on the egr cooler (VB1/NHTSA 19V-757) for almost one year. Our dealer (larry H miller Ram) in sandy ut keeps telling us that fca has not made the parts available to fix the defect.
Coolant leaking. Leak couldn't be detected by only eyes observation under the truck. It's unknown where the leak went. First, we refilled the coolant, and when it happened the 2nd times after a period of time of 1-2 months, we refilled it once again, once the coolant tank was empty, but only this time, it's a short period of 2 days. Took the truck to the Chrysler dealership, was told by the mechanic that it's a recall item, that it had been reported some of the Ram 1500 had mysterious coolant leaked. They had no idea where the coolant go, they said it's not "safe" to drive the truck. Now my truck had been in the shop for 1.5 months and was till being told that the part had not arrived. We never received any recall warning from Chrysler. Luckily the coolant warning sign is working. Otherwise, we won't be able to know and we as well as other drivers on the street might be exposed to explosion.
In Jan. 2020 I was traveling from valdez, ak to wasilla, ak when a warning light came on for the def system. The def was frozen. I was fairly close to a friends house so I stopped there and we pulled the truck into the garage to thaw. Once it thawed the warning went away and the truck worked fine. But now I'm concerned about driving my truck any distance away from my home during the winter. I often travel during the winter when the temps can be -5 to -30. I believe this is a very serious issue that needs to be investigated, most especially for those people who own this truck and live in areas that do get cold.
The vehicle has had a vibration since I purchased it in 2018. The vibration comes at about 45 mph and continues as you go up in speed. Had the dealer look into it with no luck, except changing multiple parts for no benefit. I replaced the stock wheels for another set of new wheels hoping for the vibration to go away after several attempts to fix the vibration with multiple alignments and road force balancing. With all being unsuccessful, the new wheels did not help. So then I changed the tires. Still, no difference in the ride. I noticed they are thousands of complaints with no answers for this issue on the new gen Ram 1500's. the thing that really irritates me, when a 2006 old 2500 work truck rides smoother than my 2016 Ram 1500 laramie with more advanced suspension components... I love my truck, but when I ride in a Chevy or Ford I cringe knowing that my truck is not as smooth and I'm left feeling lost and secretly angry.
It was just recently brought to my attention that there was a technical service bulletins sent out for the 3.0 ecodiesel to change the type/specification of oil and to go against what the owners manual states because the manual is wrong. It calls for an oil that is to light breaks down molecular weight too quickly and trucks and Jeep alike equiped with the ecodiesel have been having catastrophic engine failure due to premature engine wear on internal components. It is recommended to put 5W40 in instead. This is first and foremost true I did research and confirmed that the change was made but never made public to the owners like the current class action lawsuits was. Many owners don't know this change exsisted and many owners don't know that the dealerships are still making this error and continuing to fill the trucks with 5W30 for owners that come in for service. If it's to save money by not throwing away already purchased merchandise or ignorance I don't know. But this is huge because now even if owners change now they still have potential and highly probable permanent internal damage done to their engine taking a drastic amount out of the possible longevity of the engine away, and the new oil required reduces fuel economy furthering the financial burden of the owner that bought the vehicle with a different fuel economy advertised and with the knowledge that their vehicle may never last as long as they're hope because of the failure of the fca to identify this and make it public. Not to mention the dealerships are aware of this problem because articles claim mechanics have been coming forward saying dealerships are draining all 5W30 on unsold vehicles and replacing it with 5W40. Yet they refuse to make this a class action lawsuits to the public so we can know. We deserve the compensation for the costs that may come about because of this!!!
Vehicle taken in on 8-12-19 to dealership to check out driveability concerns after "approved emisson modification" they had it to apply update from 5-17-19 to 6-12-19, concerns on 8-12-19 were acceleration, also to check egr system as I was losing coolant they had my vehicle from 8-12-19/9-13-19 when they called me telling me I needed to return the rental car and pick my vehicle as they couldn't do anything for the acceleration I would have to wait for an update to be released. They didn't check the egr system only topped it off with coolant and told me to watch it. All was fine until 9-16-19 when I was on my way to work, about 7 miles from work the check engine light came on I continued on about a mile from my work location the service throttle control light illuminated I lost the ability to accelerate and about 1/4-1/2 mile away from the work location the low oil pressure light illuminated and vehicle died. I finished coasting into the driveway and parked went inside to get work related paperwork I needed and came back outside and see smoke coming from under the hood. I open the hood to see what was going on and there was smoke/fire on the left side of engine bay when staring in (intake, egr area) at that point I got in to the vehicle to put it in neutral via disengagement lever to roll vehicle away from the house I got it away from the house and got out and away and called fire department to come extinguish the fire as it was engulfed in flames at that point. Resulting in a total loss of the vehicle. Now afterwards there is now a recall for the egr cooler that "may fatigue and cause vehicle fire" Chrysler has been contacted and aren't willing to do anything they sent out Bosch automotive engineering people to inspect the vehicle it was stated there was no vehicle manufacturing defect. A buyback claim has been started but I have not heard anything to this point.
Driving down the highway, check engine light came on, slowed vehicle to a stop, shut off engine, noticed smoke coming from engine compartment. Tried to open hood but it was too hot. Noticed flame under hood within a minute whole engine compartment was in flames.
A D V E R T I S E M E N T S
- Winslow, ME, USA