This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a Ram 2016 on more than one occasion my truck accelerated on it's own while I was driving. Once on the interstate going around 70 mph (had 3 passengers with me) and twice today 10/22/19 in morning traffic and almost caused me to have an accident. It took hitting the brakes several times to stop. I took it to the dealership
I bought my truck on the 25th at 6pm. And at 7P on the 26th it had caught fire on the highway and burnt ro the ground with me and my pregnant wife in the truck. I heard ticking coming from the motor followed by a loud pop and then lost all power no gas response and coasted to breakdown lane just barley got mi wife out of the truck and the truck was fully elguffed.
Since an emissions recall my truck has had a dangerous amount of dead pedal lag when. First starting to drive. The first 5-10 minutes of every drive create a dangerous situation where I am consistently worried about causing an accident because my truck does not operate like a normal vehicle, or as it did before the recall happened.
Sudden stop at 75 mph in freeway. Safety hazard! my 2016 Dodge Ram suddenly stops randomly when going at 75 mph. It has caused several people to almost slam into my truck. One man was so angry I pulled over and told him I was so sorry. The guy said there were no brake lights so it was dangerous!!! I have taken it to the dealer multiple times but they tell me since it doesn't give them a code, they cannot pinpoint the problem. The manager at the santa cruz, ca dealership took it for a test drive with a scanner attached; it happened to them but no code appears! after they changed a part, they gave it back but it is still doing it. They are reluctant to do anything else because Ram doesn't want to cover the cost. This is my only transportation for our family's livelihood and Ram doesn't seem to want to be bothered with it, but it's a safety matter. This is a Dodge matter that must be resolved by them. I do not want to drive a faulty unsafe vehicle but I cannot afford another vehicle. I purchased that vehicle for safety and ecological reasons; I hope Dodge can be held accountable for fixing this issue and providing me with a substitute for the safety of all.
Since getting the Ram eco diesel mandatory recall / re flash. I have experienced a "dead pedal." It's not as bad in warmer weather but now we are starting to experience colder mornings and winter is right around the corner. The drive-ability of the vehicle is unsafe and unsettling. I am worried about my family now.
- Reno, NV, USA
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Display system, radio, nav, rear view camera, ect. Rear view camera, sometimes goes on with a solid green screen. The radio sometimes looses it presets. The nav sometimes will not take an address. Chrysler states there is at least 1 downloadable repair but wants to charge for it, approx. $125 and if the download does not work work and it makes things worse, they still want their money for trying and will not make any repairs.
Aem emissions recall V08/Ram dealer computer reprograming completed 20 June 2019. PCM flashing from P/N: 68280881ah to target P/N: 68280881A0 and tcm flashing from P/N: 68282282ad to target P/N: 68282282ai. Post 2016 Ram ecodiesel recall. My post aem emissions recall/Ram dealer computer reprograming has created a significantly impaired vehicle with unpredictable acceleration lag and impaired engine response. I am the original owner, the vehicle has just under 44K miles on it. The vehicle is still under the factory warranty and has not been modified in any way from manufacturer specs. The vehicle became impaired after the epa/doj forced recall for emissions control tampering. This update has put me and my family is several seriously dangerous situations. When merging onto highway traffic the truck has significant/sever power or responsiveness. Pulling out into/on cross street intersections or from businesses entry/driveways into traffic the truck has little to no power or gas pedal responsiveness for approximately 2-4 seconds upon pressing the gas pedal, then will suddenly accelerate unexpectedly and very rapidly, to the point of spinning the tires. This sudden loss of power or acceleration lag situation happens sporadically at indiscriminate times, with no predictable pattern to it. It seems to be more prevalent upon initial start up engine temperatures, but also continues at somewhat less frequent intervals after reaching normal operating temps. This is an extremely dangerous safety hazard when in a parking lot with pedestrians or trying to pull into traffic. Please do something quickly about this issue, as fca is claiming this is normal vehicle operations and that there is no issue. This has nearly caused accidents on several occasions.
After fca completed the emissions recall on my 2016 Ram the truck now does not want to accelerate into traffic. This is caused several issues when trying to merge into traffic or onto the interstate. Also while pulling a trailer I was not able to accelerate properly into traffic or to the highway. Due to this while pulling out in traffic I have barely avoided several wrecks.
The contact owned a 2016 Ram 1500. The contact stated that while driving at 40 mph with the seat belt secured, the contact became distracted by his phone and crashed with another vehicle at a red light. The contact crashed into the front driver side of an unknown van as a result the van spun and crashed back into the rear driver side panel of the contacts vehicle. The air bags did not deploy. The contact sustained neck injuries however medical attention was not provided. A police report was filed. There was no fire due to the crash. The vehicle was towed to an independent lot. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company deemed the vehicle a total loss. The failure mileage was 51,000.
2016 Ram 1500 4WD shakes at highway speeds of 60+ mph. Started happening after about 30,000 miles and the truck now has 75000. There have been many posts/blogs online about this issue. The shaking comes and goes about every 1/2 mile. Will ride fairly smooth then it really starts shaking and feels like it is under the center of the truck. It does not affect the steering wheel. Then after about a 1/2 mile it mostly goes away, in another 1/2 mile it comes back and the pattern constantly repeats. I have taken it to the dealer 3 times for the same problem. They have replaced both rear upper and lower trailing arms, 2 sets of all new tires, one set normally balanced and one set was road force balanced, have changed out wheels, replaced shocks, and still have the problem. The dealership replaced the trailing arms under warranty the rest has been paid for by me out of pocket. It is a drive train issue however the dealership has stopped looking into the problem. I am beyond frustrated as I have no recourse to fix the problem and can't keep paying for all these parts out of pocket. It is not safe going down the interstate in the rain taking corners when it starts shaking. I have receipts for everything and can get dealer documentation if needed.
Truck was running fine with no issues until the emissions V08 recall. Truck now has a significant lag when accelerating from a stopped position. It typically happens when turning (pulling out from a stopped position). It has almost caused us to get in to two different accidents due to lack of acceleration. My whole family was in the car at the time. I refuse to let my children ride as passengers now because it is a huge safety risk. My truck was fine before the recall software update (V08) and now it's a huge safety hazard.
After receiving the V08 ecodiesel emissions update, the vehicle performance has suffered significantly! the acceleration delay/lag is truly a life-safety issue and will cause a life-threatening accident. In addition to the significant delays in acceleration (especially when "cold" and when merging onto traffic), the transmission shifts have been altered to be unresponsive and significantly hinder performance. The vehicle is dangerously unsafe with the current recall update!!
When the vehicle is started and put in drive, the screen displays a note saying vehicle not in park! and will not do anything unless I put it back in park, turn off the vehicle, wait a couple of seconds and retry
Around 2-3 thousand RPM my 2016 Dodge Ram 1500 tradesman with 23,000 miles get this horrible vibration that seems to originate from the transmission area of the vehicle. This vibration feels like it could be the driveshaft or transmission. Doesn't matter how fast I'm going, as soon as I let off the gas and the truck begins to downshift I start feeling the vibration once I press the gas to accelerate again it's feels like the whole bottom of the truck is vibrating brought the gas pedal as if I'm riding on a rumble strip. I literally have to almost floor it for the vibration to go away.
After I bought my 2016 Ram 1500 in February 2019 I noticed my horn and the evic on the instrument cluster stopped working causing me not to be able to read my TPMS or oil life or any other evic functions. Also with the horn not working I feel it's a huge safety issue there is a recall for this same issue on previous year models. I have noticed that the lights on the evic and cruise control switches don't illuminate either. By googling the issue it seems there are numerous other Ram 1500 owners with the same issue. I feel these are all major safety issues and should be investigated.
When I am approaching a red light or stop sign, I apply pressure to the brakes. As the vehicle is coming to a stop, it sometimes lunges forward unexpectedly as if I have been rear-ended by another vehicle. The vehicle is still under warranty. I have taken it to two separate dealerships for this hazardous condition. Both times they acknowledged the problem exists. Both times they updated the computer and claimed it was fixed. Both times they were wrong. The vehicle still lunges forward occasionally when coming to a stop. I spoke to the company's customer care representative. They told me to take it to the dealership and have them check it a third time. I have no faith in the dealership after twice taking it in with no resolution. It also costs me time and money to take it to the dealership just to have them tell me the problem is fixed when it is not. My warranty will expire soon, and I believe they are just trying to run out the clock. In addition to the danger that this places my family in, it will also cause expensive parts to need replacement prematurely. I just want a safe vehicle to drive that is made by a company that will honor its warranty.
Vehicle completely died in the intersection right after taking off from the stoplight. Could not remove key and it will not shift into park. The consumer stated vehicle was repaired, a loose battery terminal was the problem.
28 degrees F this morning. I started truck and let it warm up for 5 min. Disengaged the parking brake, put it in drive. As I started to move (3) error messages came up on dash: Service shifter, service transmission, service throttle control. I stopped truck, turned it off and then started it again. No error codes; engine warning light on. I drove to work 2.5 miles away. I had to stop at a traffic light and engine just turned off. Dash board was flickering. I put truck in park, turned key off and then tried to restart truck. Nothing, lights still flickering on dash. I tried to put on hazard lights but no power to them. I tried multiple times to restart truck but to no avail. At some point it wouldn't even let me turn the key to off. It was stuck in the "accessory" position. I did catch an error message on the dashboard that said "no bus". if I was moving when truck shut down I would have gotten into an accident; no power brakes or steering. After about 5 minutes sitting at traffic light, the dashboard lights stopped flickering and the truck appeared to reset itself. At this point I was able to start the truck and get to work. The truck has been in four times for "service shifter" error. On three of the visits the dealer loaded new software into the truck to address this and a few recalls. The last visit (3) weeks ago the software was changed so if the truck is not in park, the driver's door is open, truck is in gear, and the driver's foot is not pressing on the brake pedal the computer will put truck in park they also replaced the rotary shifter switch. Since that time the service transmission, service shifter and service throttle control error started and has appeared three times. 2016 Ram express 1500 was bought new in July 2017 and has 15,400 miles on it. I have no confidence in this vehicle as it will leave me stranded at some point.
A D V E R T I S E M E N T S
- Cordova, TN, USA