This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was involved in a front end collision on 4-23-2018. At 60mph, my airbags failed to deploy. I filed a complaint with Chrysler (case# 33961416). They sent an investigator to download the information from the computer. The investigator reported that the airbags was working at the time of the collision and that I was not traveling fast enough for it to deploy. When they refused to provide me with a copy of the report, I hired my on investigator to download the information from the computer. My investigator found that Chrysler's report was 100% incorrect. His report states that I was traveling around 60mph and the airbags failed. He even provided photos of the steering column that shows the airbags tried to deploy but failed. Chrysler has refused to contact my investigator and has advised me to stop calling about this issue because they have closed the case. I filed a complaint with the Oklahoma attorney generals (case # cc-18-1759) which was transferred to your office on 10-23-2018. John (phone #202-366-8833) from your office call me a few weeks ago to get the VIN number from the Dodge that I wrecked. Please forgive me if this is not the correct way to pursue this situation. If this case is still under investigation and I need to be patient, that's exactly what I will do. Please advised that I can provide you with the entire report that my investigator has. Thank you see also 11149428. Consumer stated vehicle was totaled and he does not want fca to have a copy of my report 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
2016 Dodge Ram, consumer writes in regards to faulty airbags. The consumer stated the vehicle was involved in a crash where. The airbags did not deploy. The manufacturer was notified and investigated the airbag, but did not contact the consumer with a solution.. see also 11171613. *dash consumer stated vehicle was destroyed.
While traveling on I-5 South at approx. 65 mph, using the cruise control, the vehicle suddenly sped up and the driver was unable to decrease the speed of the vehicle causing the driver to veer West off into the dirt shoulder striking the dirt embankment and wood fence. The driver sustained major injuries to his face, ankle and pain in chest. The consumer stated the vehicle was scraped before information from the computer was received. The driver became disabled and could no longer work.
Was involved in a head on collision in which I lost control of the vehicle on the highway in the rain and hit the concrete median twice. The bumper was pushed back to the tire and the airbag switch was tripped but didn't deploy. Immediately after the accident I received an email from the vehicle vhr diagnostics system stating that the vehicle recently noticed a airbag alarm light and issued me a recall after the fact.
I was in the accident January 17, 2018 in my airbags did not go off and it in my seatbelt did not work did not engage so when I hit a truck a leg slipped underneath the brake pedal and got bruised really bad none of the airbags went off in my seatbelt would not hold me in the seat I slid down the seat seat.on February 9 I had to go to the doctor the hospital to emergency I had an embolism through my loan and they think it came from my left leg there's a big clot in my left leg now and in my lov on February 9 I had to go to the doctor the hospital through emergency I had an embolism through my loan and they think it came from my left leg there's a big clot in my left leg now and in my lung, I could not breathe at all because I had no oxygen in my blood because the blood clot but I had over $10,000 of damage on my truck and in the airbag did not go off at all nor did the side airbags go off on January 17, 2018 in North Carolina they had a giant snowstorm I came on the road up to the highway in marksville N.C. in the car slid into another truck flipped around three times and landed in the ditch with the wheels off the ground I didn't realize till after that the bruise on my leg had caused the clot.*
- Hillsville, VA, USA
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Air bags did not deploy after accident on dec17 2017 was hit in left front and left side of truck. My wife were both injure due to air bags did not deploy. Contact Dodge Corp. Office have not heard nothing from them as of date was hit in traffic..
The contact owns a 2016 Ram 1500. While the driver was making a left turn into a parking lot, the vehicle accelerated independently without warning, the contact depressed the brake pedal, but the vehicle failed to stop. As a result, the driver crashed into a parked vehicle. The air bags failed to deploy. In addition, the driver had to remove the key from the ignition switch in order for the vehicle to stop. There were no injuries and a police report was filed. The vehicle was towed to parkway Chrysler (located at 21560 hall rd, clinton township, mi 48038). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 13,000....updated 11/15/17 updated 11/28/2017
The contact owns a 2016 Ram 1500. While driving approximately 65 mph, the contact's vehicle was rear ended by another vehicle. The crash caused the contact's vehicle to roll over a couple of times, as well as go over a guardrail before crashing down. None of the air bags deployed and there were no warning indicators illuminated. A police report was filed. The fire department was at the scene, but the contact was unsure if a fire report was filed. The driver and three passengers sustained injuries that required medical attention. The rear driver's side passenger was fatally injured. The vehicle was destroyed and towed to a tow yard. The dealer (fields Chrysler Dodge Jeep in sanford, fl) was contacted, but did not provide much information. The manufacturer was made aware of the failure and sent investigators to inspect the vehicle. The contact did not hear from the manufacturer again. The failure mileage was 5,500. Updated 08/16/17
A car crossed a double yellow line on a 2 lane road and hit my truck head on. The car was travelling about 40 mph and I was going about 32 mph. All air bags failed to deploy and the seat belt failed to lock allowing me to hit the steering wheel with my chest and right arm. I sustained severs bruising and whiplash. I am still being treated for my injuries...updated 07/13/17...updated 08/02/17
Takata inflators. My name is [xxx]I was a passenger of a vehicle driven by [xxx] on July 9th 2016. There was myself and 3 other occupants in the vehicle 2 passed away as a result of the accident and myself and another occupant were severely injured. Not one air bag went off. I suffer from traumatic brain injury, spinal injuries and many more. I am no longer able to walk and I require 24/7 assistance. This was a rollover crash. I suffered many major injuries. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)....updated 08/29/17
During a rollover accident while traveling on a rural highway the airbags did not deploy even though the seatbelt tensioners which I've been told are part of the airbag system were deployed. The service airbag light is on and flashing in the truck after the accident. This vehicle is part of an upcoming recall Ram trucks has known is a serious safety hazard and done nothing to repair.
Truck proceeding at about 30-35 miles per hr. On a main city street when a car traveled directly in front of it due to its failure to stop at a stop sign on a side street. Front of truck crashed into car. Extensive damage to front of truck resulted. Questioning why no deployment of air bag in this head- on crash. Truck's driver hit steering wheel with forehead and was knocked unconscious for a brief period of time. Neck and hip injuries were likewise sustained. Driver of truck was ambulanced to nearby hospital for tests and observation. Driver of truck was wearing seatbelt at time of collision. Police report not yet available. Accident occurred 4/3/17 in the evening.
The contact owns a 2016 Ram 1500. The contact stated that the vehicle was rear ended in a crash. Upon impact, the seat belt failed to retract and none of the air bags deployed. The contact's body struck the steering wheel. The driver sustained injuries to the hands and head. Medical attention was received. A police report was filed. The vehicle was towed. The manufacturer was not notified. The vehicle was driven to the contact's residence and parked after the crash. The approximate failure mileage was 12,000.
A 2016 Ram 1500, was involved in a roll over collision. No air bags were deployed during the roll over event. Additionally the airbag control module did not record pre-crash data...updated 10/26/16....updated 02/02/17
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- Shawnee, OK, USA