This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Side curtain and driver seat airbag deployed while driving about 10 mph after pulling out of the gas station. There was no collision. I reported the situation to Ram and they told me sorry about your luck, were not taking care of it.
The contact works for a company that owns a 2016 Ram 1500. The contact stated that while an employee was driving the work vehicle at 50 mph, the employee hit another vehicle that had ran a stop light while making a left turn. The air bags did not deploy upon impact. The contact stated that the employee sought medical attention the day after the accident for stiffness to an unknown body part. The other driver was taken away by ambulance and was treated for unknown injuries. A police report was filed at the scene. The vehicle was towed from the scene back to the employee's place of business. The contact was unaware if the dealer or the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown. Consumer stated vehicle is owned by the usps and was only reporting it.
Driving at approximately 30mph through an intersection on city streets hit another vehicle head-on that was traveling towards me at approximately the same speed. The airbags in my vehicle did not deploy.
The contact owned a 2016 Ram 1500. While driving 65 mph, the contact fell asleep and crashed into a telephone pole. There were no warning indicators illuminated. The air bags did not deploy. The contact sustained injuries to the chest that required medical attention. The contact stated that there may have been smoke under the hood. A police report was filed. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was contacted and stated that they would send an investigator to inspect the vehicle. The vehicle was deemed a total loss by the insurance company. The failure mileage was 33,980.
My son had a 2016 Ram 1500 and was in a head on collision driving approx 40 mph. Thankfully he was okay. I saw the report this evening about new air bag recalls and want you to know his airbags did not inflate when he crashed. Needless to say we were shocked. I questioned state farm, the palm beach county sheriffs office and the state farm body shop. My question to all of them was who would bring this issue to the proper gov't authorities. The vehicle was totaled so I no longer have the VIN. I am sure we can get the VIN from state farm. The accident was only a few months ago, so I am sure you can still get your hands on the vehicle. The date below is an estimate.
- Jupiter, FL, USA
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During cold weather (below 0) the air ride suspension does not work. It freezes up and creates a dangerous driving condition on rough or uneven roads. The vehicle bounces and looses traction to the road and could cause an accident to occur.
Air suspension has never worked properly during winter months. Had compressor replaced in 2-2018. In the last year I have experienced a minimum of 12 instances where the vehicle will not adjust ride height which I have photos of. When I purchased my vehicle no one told me it would not function properly during the cold months. Most recently I was in to have the auto park recall taken care of. Since this update my truck is total crap. I have lost 3mpg in fuel mileage, the truckss shift pattern and running RPM's have changed and it drives like I'm towing something. When I returned to the dealer I was told to get and after market programmer to solve the issue. Really! so when I go in the next time they can void my warranty. My truck ran like a beast before the update and averaged 18.5 mpg, today I am averaging 14.7 on the same exact trip. Something is definitely wrong with this program.
The original problem happened earlier in January of 2019. I opened my vehicle and upon starting it, I began to put my seat belt on I noticed the tension on the belt was non existent. In fact I had to "help" the belt back down into the pulley. It has not worked since. Shortly afterwards my air bag light came on on my dash. I have received multiple factory recall postcards in the mail at my new house listing my VIN/vehicle as well as issues with the seat belt and air bag system. Upon receiving these postcards, I followed the instructions as it stated on the card and called two local Ram service centers: Brunswick auto mart 3031 center rd, brunswick, oh 44212 (330) 460-0721 (authorized Ram service center) and spitzer Chrysler Dodge Jeep Ram cleveland 13001 brookpark rd, brook park, oh 44142 (216) 267-2100. The brunswick service center refused to acknowledge the recalls as they pertain to my vehicle and told me that I would be charged. The brook park service center told me that my VIN was not coming up in their system. I still receive the vehicle recall postcards from Fiat-Chrysler-Dodge-Ram however my local service centers refuse to fix the issues because I didnt purchase from them. I originally purchased this vehicle out of state. I have also has problems with my turn signal lamp consistently going out. I purchased the vehicle with less than 15,000 miles on it. It now has a little over 30,000 miles.
Air bag did not deploy. Traveling on city street going straight auto from left hit me making left hand turn. Stuck front left bumper I was going about 32 mph. No air bag deployment.
I was involved in a front end collision on 4-23-2018. At 60mph, my airbags failed to deploy. I filed a complaint with Chrysler (case# 33961416). They sent an investigator to download the information from the computer. The investigator reported that the airbags was working at the time of the collision and that I was not traveling fast enough for it to deploy. When they refused to provide me with a copy of the report, I hired my on investigator to download the information from the computer. My investigator found that Chrysler's report was 100% incorrect. His report states that I was traveling around 60mph and the airbags failed. He even provided photos of the steering column that shows the airbags tried to deploy but failed. Chrysler has refused to contact my investigator and has advised me to stop calling about this issue because they have closed the case. I filed a complaint with the Oklahoma attorney generals (case # cc-18-1759) which was transferred to your office on 10-23-2018. John (phone #202-366-8833) from your office call me a few weeks ago to get the VIN number from the Dodge that I wrecked. Please forgive me if this is not the correct way to pursue this situation. If this case is still under investigation and I need to be patient, that's exactly what I will do. Please advised that I can provide you with the entire report that my investigator has. Thank you see also 11149428. Consumer stated vehicle was totaled and he does not want fca to have a copy of my report 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
2016 Dodge Ram, consumer writes in regards to faulty airbags. The consumer stated the vehicle was involved in a crash where. The airbags did not deploy. The manufacturer was notified and investigated the airbag, but did not contact the consumer with a solution.. see also 11171613. *dash consumer stated vehicle was destroyed.
While traveling on I-5 South at approx. 65 mph, using the cruise control, the vehicle suddenly sped up and the driver was unable to decrease the speed of the vehicle causing the driver to veer West off into the dirt shoulder striking the dirt embankment and wood fence. The driver sustained major injuries to his face, ankle and pain in chest. The consumer stated the vehicle was scraped before information from the computer was received. The driver became disabled and could no longer work.
Was involved in a head on collision in which I lost control of the vehicle on the highway in the rain and hit the concrete median twice. The bumper was pushed back to the tire and the airbag switch was tripped but didn't deploy. Immediately after the accident I received an email from the vehicle vhr diagnostics system stating that the vehicle recently noticed a airbag alarm light and issued me a recall after the fact.
I was in the accident January 17, 2018 in my airbags did not go off and it in my seatbelt did not work did not engage so when I hit a truck a leg slipped underneath the brake pedal and got bruised really bad none of the airbags went off in my seatbelt would not hold me in the seat I slid down the seat seat.on February 9 I had to go to the doctor the hospital to emergency I had an embolism through my loan and they think it came from my left leg there's a big clot in my left leg now and in my lov on February 9 I had to go to the doctor the hospital through emergency I had an embolism through my loan and they think it came from my left leg there's a big clot in my left leg now and in my lung, I could not breathe at all because I had no oxygen in my blood because the blood clot but I had over $10,000 of damage on my truck and in the airbag did not go off at all nor did the side airbags go off on January 17, 2018 in North Carolina they had a giant snowstorm I came on the road up to the highway in marksville N.C. in the car slid into another truck flipped around three times and landed in the ditch with the wheels off the ground I didn't realize till after that the bruise on my leg had caused the clot.*
Air bags did not deploy after accident on dec17 2017 was hit in left front and left side of truck. My wife were both injure due to air bags did not deploy. Contact Dodge Corp. Office have not heard nothing from them as of date was hit in traffic..
The contact owns a 2016 Ram 1500. While the driver was making a left turn into a parking lot, the vehicle accelerated independently without warning, the contact depressed the brake pedal, but the vehicle failed to stop. As a result, the driver crashed into a parked vehicle. The air bags failed to deploy. In addition, the driver had to remove the key from the ignition switch in order for the vehicle to stop. There were no injuries and a police report was filed. The vehicle was towed to parkway Chrysler (located at 21560 hall rd, clinton township, mi 48038). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 13,000....updated 11/15/17 updated 11/28/2017
The contact owns a 2016 Ram 1500. While driving approximately 65 mph, the contact's vehicle was rear ended by another vehicle. The crash caused the contact's vehicle to roll over a couple of times, as well as go over a guardrail before crashing down. None of the air bags deployed and there were no warning indicators illuminated. A police report was filed. The fire department was at the scene, but the contact was unsure if a fire report was filed. The driver and three passengers sustained injuries that required medical attention. The rear driver's side passenger was fatally injured. The vehicle was destroyed and towed to a tow yard. The dealer (fields Chrysler Dodge Jeep in sanford, fl) was contacted, but did not provide much information. The manufacturer was made aware of the failure and sent investigators to inspect the vehicle. The contact did not hear from the manufacturer again. The failure mileage was 5,500. Updated 08/16/17
A car crossed a double yellow line on a 2 lane road and hit my truck head on. The car was travelling about 40 mph and I was going about 32 mph. All air bags failed to deploy and the seat belt failed to lock allowing me to hit the steering wheel with my chest and right arm. I sustained severs bruising and whiplash. I am still being treated for my injuries...updated 07/13/17...updated 08/02/17
Takata inflators. My name is [xxx]I was a passenger of a vehicle driven by [xxx] on July 9th 2016. There was myself and 3 other occupants in the vehicle 2 passed away as a result of the accident and myself and another occupant were severely injured. Not one air bag went off. I suffer from traumatic brain injury, spinal injuries and many more. I am no longer able to walk and I require 24/7 assistance. This was a rollover crash. I suffered many major injuries. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)....updated 08/29/17
A D V E R T I S E M E N T S
- Hinesville, GA, USA