This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the highway when my truck suddenly throws its self into park while traveling at 55 mph. My stuck started spinning causing me to bounce off the safety rails on both sides of the highway. My truck took a front end hit to a concrete wall and my airbags did not deploy. Once my truck came to a stop sideways in the middle of the highway it wouldn-€™t come out of park because it was shut off. I started the truck and placed it in drive and was able to move a few feet from the center of the highway. The truck was towed. No warning lights had went off nothing. I-€™m having bad neck pain from the residual effects of the accident.
I was in two separate major accidents and the airbags did not deploy. I got injuries due to this. They have been looked at by shops when repairs were made. No indication before or after of any kind regarding air bags.
I received a recall letter from FCA for SAFETY RECALL Y63/NHTSA 21V-632 approximately SEVEN months ago. As of today 3/25/2022 a fix is not available according to FCA!!! How can FCA have a recall when they don't have a fix" And how can NHTSA allow FCA to drag their feet on a SAFETY RECALL" I am very disappointed in FCA and MOST of all with NHTSA, to allow a SAFETY problem to exist with out a fix for such a LONG period of time.
- Hamilton, NJ, USA
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Was involved in a crash where an SUV ran a red light and out in front of me, I was driving 40mph she was going faster and when we hit her SUV flipped and all her airbags deployed but none of mine did and the whole front was pushed back about a foot also both frame rails were bent and cracked from the impact but none of my airbags deployed and I just bought this truck one month ago and the dealership said everything checked out good and there were no service lights on at the time prior to or after the wreck.
I received a pre-notice regarding the side airbag recall associated with my vehicle just after it was issued (Aug. 2021). I have been in touch with my local dealership many times, with a response to check back later. Since the initial notice, I have received nothing on the status or remedy concerning this recall. Being that airbags are a vital safety system, it is my assessment that the manufacturer should stop dragging their feet on this recall and provide a solution.
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30 mph, the driver lost control of the vehicle and crashed into a tree. During the incident, the front end sustained severe damage but the airbag did not deploy. The driver sustained an injured neck and back which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The failure mileage was 96,000.
The contact owns a 2016 RAM 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2016 Dodge Ram 1500. The contact stated that the air bags failed to deploy. The contact stated that when driving at 55 mph in the right lane, a vehicle leaving a gas service station entered the traffic and failed to yield to the right of way, the vehicle entered the contact's lane and the contact was unable to stop and crashed into the vehicle's rear end. The driver's air bag failed to deploy upon impact. The contact's face hit the steering wheel causing the contact injury to the mouth and caused the contact to lose a top and button tooth, the contact's nose was fractured, his face was swollen, and he also suffered injuries to the neck. The contact was taken by ambulance. A police report was filed. The vehicle was towed to a tow yard. The contact was advised by the insurance company that the vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 57,000.
Side curtain and driver seat airbag deployed while driving about 10 mph after pulling out of the gas station. There was no collision. I reported the situation to Ram and they told me sorry about your luck, were not taking care of it.
The contact works for a company that owns a 2016 Ram 1500. The contact stated that while an employee was driving the work vehicle at 50 mph, the employee hit another vehicle that had ran a stop light while making a left turn. The air bags did not deploy upon impact. The contact stated that the employee sought medical attention the day after the accident for stiffness to an unknown body part. The other driver was taken away by ambulance and was treated for unknown injuries. A police report was filed at the scene. The vehicle was towed from the scene back to the employee's place of business. The contact was unaware if the dealer or the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown. Consumer stated vehicle is owned by the usps and was only reporting it.
Driving at approximately 30mph through an intersection on city streets hit another vehicle head-on that was traveling towards me at approximately the same speed. The airbags in my vehicle did not deploy.
The contact owned a 2016 Ram 1500. While driving 65 mph, the contact fell asleep and crashed into a telephone pole. There were no warning indicators illuminated. The air bags did not deploy. The contact sustained injuries to the chest that required medical attention. The contact stated that there may have been smoke under the hood. A police report was filed. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was contacted and stated that they would send an investigator to inspect the vehicle. The vehicle was deemed a total loss by the insurance company. The failure mileage was 33,980.
My son had a 2016 Ram 1500 and was in a head on collision driving approx 40 mph. Thankfully he was okay. I saw the report this evening about new air bag recalls and want you to know his airbags did not inflate when he crashed. Needless to say we were shocked. I questioned state farm, the palm beach county sheriffs office and the state farm body shop. My question to all of them was who would bring this issue to the proper gov't authorities. The vehicle was totaled so I no longer have the VIN. I am sure we can get the VIN from state farm. The accident was only a few months ago, so I am sure you can still get your hands on the vehicle. The date below is an estimate.
During cold weather (below 0) the air ride suspension does not work. It freezes up and creates a dangerous driving condition on rough or uneven roads. The vehicle bounces and looses traction to the road and could cause an accident to occur.
Air suspension has never worked properly during winter months. Had compressor replaced in 2-2018. In the last year I have experienced a minimum of 12 instances where the vehicle will not adjust ride height which I have photos of. When I purchased my vehicle no one told me it would not function properly during the cold months. Most recently I was in to have the auto park recall taken care of. Since this update my truck is total crap. I have lost 3mpg in fuel mileage, the truckss shift pattern and running RPM's have changed and it drives like I'm towing something. When I returned to the dealer I was told to get and after market programmer to solve the issue. Really! so when I go in the next time they can void my warranty. My truck ran like a beast before the update and averaged 18.5 mpg, today I am averaging 14.7 on the same exact trip. Something is definitely wrong with this program.
The original problem happened earlier in January of 2019. I opened my vehicle and upon starting it, I began to put my seat belt on I noticed the tension on the belt was non existent. In fact I had to "help" the belt back down into the pulley. It has not worked since. Shortly afterwards my air bag light came on on my dash. I have received multiple factory recall postcards in the mail at my new house listing my VIN/vehicle as well as issues with the seat belt and air bag system. Upon receiving these postcards, I followed the instructions as it stated on the card and called two local Ram service centers: Brunswick auto mart 3031 center rd, brunswick, oh 44212 (330) 460-0721 (authorized Ram service center) and spitzer Chrysler Dodge Jeep Ram cleveland 13001 brookpark rd, brook park, oh 44142 (216) 267-2100. The brunswick service center refused to acknowledge the recalls as they pertain to my vehicle and told me that I would be charged. The brook park service center told me that my VIN was not coming up in their system. I still receive the vehicle recall postcards from Fiat-Chrysler-Dodge-Ram however my local service centers refuse to fix the issues because I didnt purchase from them. I originally purchased this vehicle out of state. I have also has problems with my turn signal lamp consistently going out. I purchased the vehicle with less than 15,000 miles on it. It now has a little over 30,000 miles.
Air bag did not deploy. Traveling on city street going straight auto from left hit me making left hand turn. Stuck front left bumper I was going about 32 mph. No air bag deployment.
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- CatañO, PR, USA