The contact owns a 2018 Ram 1500. The contact stated that after stopping the vehicle, it was discovered that the rear powered tailgate door had erroneously unlatched and came open. The vehicle was taken to the local dealer who diagnosed that the tailgate actuator was faulty and needed to be replaced. The contact indicated that the vehicle was previously serviced in July 2021 under the NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages) to prevent the failure however, the failure still occurred. The failure mileage was unknown.

- Massapequa, NY, USA

The contact owns a 2018 Ram 1500. The contact stated that while the vehicle was parked, the contact noticed that oil was leaking from underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked engine filter housing and coolant unit. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 18V332000 (electrical system, vehicle speed control) and 19V347000 (latches/locks/linkages) however, the parts to do the recall repairs were unavailable. The dealer central Chrysler Jeep (56 boston-providence turnpike, norwood, MA 02062) was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was 72,000. Parts distribution disconnect.

- Millis, MA, USA

The contact owns a 2018 Ram 1500. The contact stated that after coming to a complete stop and depressing the accelerator, the vehicle hesitated and then abruptly sped off without warning. The contact then received notifications of NHTSA campaign numbers: 19V347000 (latches/ consumer stated vehicle was taken to several dealers to repair the recall no one had the parts. Now manufacturer is calling it normal.

- Whitefish, MT, USA