This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
when fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,
The active grill shutters and related wiring components are defective. The check engine light came on around 52000 and issued a code for U11E9- -??replace active grill shutter.-?? I replaced it with a brand new part and the CEL remains on. Further investigation into similar instances in online forums suggest problems with the design of the wiring harness and pigtail that connects to the PCM. Many other consumers have reported this problem and were unable to resolve using the associated code, requiring further, expensive electrical repairs.
The magnetic material on the tone wheel delaminated causing the engine to stall and not restart. Incident was on the curve of a busy mountain road. The failed part was kept by dealer Jacky Jones Ram in Hayesville, NC. There were no prior warnings to the failure. This same failure is described in recall 20V-475 but my vehicle VIN is not included. There are several other occurrences in online forums of the same problem occuring on vehicles that are also outside of the recall VINs. The recall should be expanded to also include at least the vehicles that actually have the problem.
The lights on the dash went out while sitting still. All of them flashed on then off again, a warning light about the transmission came on and then off again. The motor surged and would not stop, the brakes would not work, the shifter would not work. The vehicle surged into oncoming traffic.
The contact owns a 2018 Ram 1500. The contact stated while driving 60-65 MPH, the vehicle inadvertently started to decelerate while the contact was attempting to accelerate. The contact stated that after several minutes the vehicle returned to normal driving. The dealer was contacted and notified of the failure but offered no assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.
- Oxnard, CA, USA
Search CarComplaints.com for these popular complaint phrases...
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I-??m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I-??d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
While backing up the vehicle stopped, bells went off in vehicle, the P light on the shifter and dashboard began flashing, a message appeared in the dash message center stating to apply the parking brake. I shut the vehicle off but only could turn the key to accessory. The vehicle wouldn't shift to park. The vehicles electrical system wouldn't shut down, I couldn't remove the key. While stopped I opened the owners manual to review the transmission section and it explained that if the issue occurs to follow printed procedure. Eventually I was able to shut down the electrical system. The issue is that this could been a more serious issue if I wasn't backing into my own driveway. This wouldn't turned out well if I was backing into a busy street. I have a video available of the lights flashing. I attached a still photo of the dash.
The contact owns a 2018 Ram 1500. The contact stated that while driving 75 mph, another vehicle drifted into his lane. The contact depressed the emergency brake pedal and the transmission independently shifted into neutral. The contact coasted over to the other side shoulder. The contact noticed the transmission control indicated drive however, the vehicle was in neutral. The contact stated that he shifted into park, the electronic control transmission reset. The vehicle was taken to firkins Chrysler Jeep Dodge Ram (2700 1st St, bradenton, fl 34208) where the contact informed the dealer of the failure. The dealer informed the contact that the VIN was not under recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the recall repairs were unavailable. The contact called rackley Chrysler Dodge Jeep Ram (5050 E winnemucca blvd, winnemucca, nv 89445: (775) 623-5005), lithia Chrysler Jeep Dodge Ram of klamath falls (2675 washburn way, klamath falls, or 97603, (541) 205-4486) and dolan Dodge Ram Fiat (700 kietzke ln, reno, nv 89502, (775) 786-1211) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Ram 1500. The contact stated that after coming to a complete stop and depressing the accelerator, the vehicle hesitated and then abruptly sped off without warning. The contact then received notifications of NHTSA campaign numbers: 19V347000 (latches/ consumer stated vehicle was taken to several dealers to repair the recall no one had the parts. Now manufacturer is calling it normal.
The pedal lag while takin off from stop the pedal position frequency isnt consistent loss of mpg completely stock truck eco diesel can even get above 19mpg avg loss of power mpg and pedal lag along with junk emissions that destroy engines therefore have to make more parts or trucks etc using more fuel to power these manufacturing plants
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 20V036000 (power train), however, the part to do the recall repair was unavailable. The vehicle was taken to lithia Chrysler Jeep Dodge of billings (2229 king ave w, billings, mt 59102, (406) 206-3601), where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There is an open recall on these vans (we have 3 of them) that Ram has not determined a remedy for. I have contacted them and had only 1 correspondence returned, basically saying they do not have an answer.
I found 4 recalls online for this vehicle, none of which we were notified on and none of which have been checked on, yet this site says there are no un resolved recalls
I noticed, shortly after purchasing truck from a used car dealer with 96000 miles on it, that the gas mileage was getting worse steadily( highway miles ).then one day, on the way home from work, the passenger side rear tire was smoking. Took it over to my mechanic and found out my whole rear axle had to be replaced. This cost me almost 5000 dollars
I entered my vehicle 2018ram1500 this morning after it had being stored inside my garage overnight. I sat down, pressed the brake and was about to start it when I noticed the shifter dial was on 'R' and began beeping continuously. I used the ignition button to switch from 'off' "acc" to 'start' and back/forth and pressing on the brake until I was able to shift the transmission to 'P'. once in 'P' I pressed the brake and then started the truck. When I proceeded to move on reverse out of my garage, it began beeping continuously and flashing two messages on the display, "service shifter" followed by "service transmission shut off engine to engage park" then my radio blackout. I could still hear music and was able to control it but there was no display.
Driving home from work. Had used cruise control at 70mph on freeway, but had not used it in town. I was decelerating for a stop light, when it turned green. I was probably traveling 15-20mph when I began accelerating again. I heard a click, like a relay or solenoid and the vehicle began to accelerate as if I had hit "resume". last speed preset had been 70mph. I was able to cancel the acceleration by hitting the brakes, but I nearly rear ended the car in front of me. I did not hit "resume" by mistake either, as my hand was not on the steering wheel near the buttons. In further troubleshooting, the cruise will not engage below 25mph. If resume is pushed before passing 25mph (during acceleration), then nothing happens.
While driving the vehicle lags power to move vehicle for about a 4 sec delay then power will move the truck absolutely a safety issue especially when the vehicle is cold form a stop. Happens every time I drive the truck.
A D V E R T I S E M E N T S
- Wilsons, VA, USA