This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 8.4 inch Uconnect display acts like a ghost is pressing buttons. The radio will randomly change stations. Other modes - settings, navigation, etc will randomly be selected. When this happens cannot change any climate controls. Back up camera randomly gets activated. This is a SAFETY issue as it causes a distraction when driving. The display randomly changing is also a distraction. Researching the internet, this is not a new issue and is known. The display is "bubbling" or delaminating causing the ghosting of pressed buttons. I am out of the warranty by 6 months and am told this is not covered. I have called Uconnect (case #80418507) and they stated they cannot do anything until a dealer determines the actual problem, which I will have to pay for. I should NOT have to pay for this. This bubbling or delamination issue is well known and should be covered under a recall or warranty. This started last fall but I thought it was caused by a dirty screen. This has gradually gotten worse and happens more often.
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from Android Auto, , and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs $957 to replace the unit.
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to" What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made" This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
I was driving and my high beams went out dash lights went out and windshield wipers went on on there own. I then came to a stop light and applied the break and all of the sudden the truck red lined and took off at full speed. I then turned the truck off to kill power to the motor due to it having electrical knob shifter and electrical transfer case This accident has caused my 3 hospital stays and 2 surgery-??s
- Johnstown, PA, USA
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The radio/touch screen component control on the dash started clicking around the screen on its own. I took the vehicle to my local dealership and they told me that the components behind the screen had melted. My dealership was aware of several complaints of this on my vehicle model and other Dodge vehicles with similar radio/touch screen equipment, indicating that it is a widespread issue. This is unsafe because with all of the flickering around on the screen, it is very distracting to drive. I cannot turn the screen display off because it keeps turning itself back on. Also, this issue has rendered my hands free blue tooth connection for my phone inoperable. I am also concerned that this electrical issue may cause a fire. My dealership informed me that my factory warranty had expired by less than a month. I called Dodge customer service and they refused to pay for the repairs under the factory warranty. I informed them of the safety issue that this is causing, but they still refused to fix it. Therefore, I am having to pay for these repairs through the extended warranty plan that I purchased from Carmax and partially out of pocket. I am requesting that NHTSA investigate how widespread this issue is and if it warrants a mandatory recall by Dodge.
The screen/digitizer on my uconnect infotainment center 8.4" 4C with navigation is delaminating. This is causing several issues, including: Occasional loss of rear backup camera, loss of HVAC control for de-icing and defogging of the front windscreen, ghost taps that cause unexpected and unsafe distraction, undesired activation of connected phones, and inability to access important diagnostic information. These malfunctions are random and unexpected. It can happen while stationary or moving. Speed or location of vehicle do not seem to trigger or impact these malfunctions. Uconnect refused my request to repair or replace the obvious manufacturer defective unit.
Noticeable ticking sound from engine bay when the vehicle is started. The sound continues and gets faster when driving down the road and onto the freeway. The sound is caused from a defect in the design of the exhaust manifolds. They warp from the heat of the engine and snap the bolts that hold them to the engine block. Problems that this causes; - leaking exhaust trips the O2 sensor changing the fuel trims and causing the vehicle to run rich. The vehicle always running rich effects the eco mode and vehicle performance thus causes long term damage. - when the bolts snap off they drop out the bottom of the vehicle and become a projectile that hits the windshield of unsuspecting drivers and cause accidents. - heat caused from the heat shield falling off and the exhaust manifold being loose causes wires in the engine bay to melt and fray. This causes electrical malfunctions to major systems in the vehicle to include safety systems that keep the driver and passenger safe. - leaking exhaust causes erosion to the engine block and the exhaust manifold as it warps even more. This malfunction is a hazard to not only the driver and passenger of the vehicle but also unsuspecting drivers on the road that will be come victims to projectiles from this defect. Recall immediately to save lives!
Gas pump nozzle got stuck in my trucks getting gas I had to sit at wawa 3 hours for help March 2021 now I am in fear of driving my truck I bought this truck for reliable transportation for my cancer treatments I did not need this add problem I am afraid to get gas & have damages to my truck now what
The contact owns a 2018 Ram 1500. The contact stated that while the vehicle was parked, the contact noticed that oil was leaking from underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked engine filter housing and coolant unit. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 18V332000 (electrical system, vehicle speed control) and 19V347000 (latches/locks/linkages) however, the parts to do the recall repairs were unavailable. The dealer central Chrysler Jeep (56 boston-providence turnpike, norwood, MA 02062) was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was 72,000. Parts distribution disconnect.
On February 1, shortly after 9:00 pm central the engine shut off while I was on the interstate. I was in the left hand lane, having just passed as semi a bit earlier. I instinctively tried to start it while it was moving, causing the headlights to go off while I'm doing 75 mph. At that point started to pull over, though I could barely see the concrete divider and had tried to keep the tires on the rumble strip as I slowed down until I could see the barrier better. Once pulled over, I got it in park, started it, and was able to get home with no issue. When the engine shut off the dash lit up then went out like it would when you turn the ignition off. It's a miracle we did not hit the divider or the semi behind us didn't hit us.
1. radio switches on its own to a different channel. Also switches to a M by itself or sirius xm and I have issues changing it back to what I was listening to. 2.clock function pops up on screen and asks if I need to update the time which I do not. Sometimes I adjust it but it does not clear the screen. Today this morning it was nice and cool this morning and I could not turn on the heat screen showed it was on the heat but it was blowing as the a C was O. it was cold. 3. today on the way home from work I was able to turn on the ac but it was blowing heater but it showed ac was on cold 4 oil life reset will not reset as instructed on the owners manual
Screen radio it's touch screen and it's going from one screen to the other on its own and it turns up the heating seats the heater it goes up and down but never under 74F the radio station changes on its own if I have bluetooth connection it hangs on my calls and it calls random numbers and the sos 🆘 as well! if the sun heats it, it's worse took it to the dealership and the said it's a big issue there having! the have me on the waiting list supposedly I will need another radio and since my warranty is over it will cost me at least 1500$.. this is very inconvenient I can even use the gps! this happens park and in motion you can't even turn it off the radio valine also goes up and down this can really cause and accident!
At any given time the driver side auto up mode of the window will not work, the passenger sid eoutside mirror will not fold (electric fold option) the raido at times I am not able to change stations (it freezes up) I get a blue screen on the display at times, the car play at times wont work, the built in auto garage opener on the over head has to be activated several times before the garage door opens (all other openers work on the first try) at times the auto door locks (the door handle button) wont work at times the windshield wipers stsrt when there isn't any moisture (rain) these problems have been going on since I purchased the truck new.
On occasion the backup camera image in the rear view mirror does not appear/ appears very dark with sporadic colorful pixilation when the vehicle shifts into reverse and while backing up. Rarely the camera image stays displayed on the rear view mirror with the vehicle in drive and in motion until the vehicle is turned off.
Rear view camera, screen goes blue, or blk or with colored lines and you cant see anything. It does while driving, park & reverse. They have replaced the camera 4 times and still doing it the truck was new & have only had for 2 1/2 years.
Gas gauge may indicate empty to full regardless of the amount of actual gas in tank. Mileage too empty as displayed on dash panel readout reads up too twice actual distance one can drive truck" if trip odometer and mph displayed there in are displayed correctly" using trip odometer miles driven and dash display miles to empty divided by average mpg displayed equal gas tank size of $31.13 gallons. When maximum size tank provided by fca is 26 gallon. Since none of the gauges/readouts seem to be reliable, one could pull into traffic or an intersection and not have any gasoline in the fuel tank. There by stalling out and causing an accident. Truck currently undergoing 6th in dealership repair(two separate dealers){2nd time with fca star assistances}, no solutionto faulty readouts found! dealer work reports can be sent via usps if needed?
Without warning or apparent cause, remote start resulted in 'click' sound. Attempted to start with push button and did not turnover. Received jump. After parking and returning, issue resumed. Discovered necessity to keep pushing start button until very, very rough and resistant turnover initiated. Once engine is on, no issues (other than blank 'fuel economy' and 'vehicle info' screens.) check engine light illuminated. Problem persists, accessories operational. Odb 2 code: P1df3
The contact owns a 2018 Ram 1500. The contact stated that while driving 35 mph, the cruise control became inoperable. The contact struck the steering wheel with his fist for the cruise control to re-engage. The vehicle was taken to gillie hyde Dodge Chrysler Jeep Ram (1415 happy valley rd, glasgow, ky 42141, (270) 261-5305) to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000. The contact also reports that the gear selector would change at random, there the contact does not drive the vehicle.
A D V E R T I S E M E N T S
- Machesney Park, IL, USA