This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-over prevention camera malfunctioned and the screen was blank, creating a rear visibility hazard for the driver. Additionally, while driving at an undisclosed speed, the vehicle stalled and was towed to the local mechanic. The alternator and battery were replaced on several occasions; however, the failure persisted. The contact stated that on another occasion, while driving at an undisclosed speed, the tailgate erroneously opened. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Numbers: 18V398000 (BACK OVER PREVENTION) or 19V347000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failures listed in the recalls. The failure mileage was unknown.
- Augusta, GA, USA
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- Augusta, GA, USA