This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2018 ecodiesel and when my truck went in for an oil change they did an update called aem or V08 emissions update. After the update my truck no longer accelerates from a stop. It crawls at under 10mph extremely slow aprox. 90 seconds until the vehicle accelerates. This is extremely dangerous I have been in 3 near accidents due to a lack of acceleration. In addition to the lack of acceleration I now get much lower gas mileage. Prior to the update I was getting 27 mpg, now the best I have gotten was 19mpg. I feel this should be against the law, to purchase a vehicle that get good gas mileage and drives they way it did when I test drove it, which is the reason why I purchased it. Only for them to completely change my vehicle after the purchase without my permission is to me a bait and switch.
Radio in vehicle freezes/locks up preventing use of the radio volume, climate controls and back up camera. Screen either locks up or turns blue while backing up, preventing utilization of the back up camera. This issue happens while the vehicle is stationary or in movement.
When my truck ran out of gas in the middle of the freeway off ramp we were unable to push it to the side of the road because the brakes were locked. I had at least five gentlemen offer to help me push it out from blocking the off ramp but we could not because of the locked up brakes. I sat there for 45 minutes being cursed at and honked at because Chrysler stupidly thought it is a good idea to have the brakes lock whenever the engine stalls. I called the dealer and they said yes it does that on purpose but agreed it probably a bad feature. This could have been much more dangerous had it stalled on a blind curve or the middle of the freeway. Horrible, horrible idea and very unsafe!
My U-connect screen is being taken over with weather alerts so often that it is dangerous! these are coming from sirius travel link and cannot be turned off. One must acknowledge them by clicking the "X" or "ok" each time as they do not time out or otherwise disappear on their own Accord. Please force either Dodge, U-connect, or sirius to include a disable button!
- Port Neches, TX, USA
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The navigation and control systems associated with the uconnect system- system is in reboot status for the last 3 days - 1000's of 2018 vehicles affected - rebooting every 60 seconds and loss of navigation, back up camera and other functions. No fix so far from Chrysler - affecting Jeep, Dodge, and Ram
A D V E R T I S E M E N T S
- Chico, CA, USA