This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 45 MPH, the steering wheel became very stiff, and the vehicle became difficult to steer. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic, where it was diagnosed with power steering failure. The contact was informed that the EPS and the rack and pinion needed to be replaced. The contact was then referred to the dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 138,000.
- Malta, IL, USA
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- Malta, IL, USA