This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This truck has a serious safety issue that FCA is ignoring. The exhaust manifolds/bolts are faulty and leak exhaust gas into the cabin of the vehicle causing all passengers to be subjected to high levels of carbon monoxide and exhaust gases. This poses a serious safety hazard for bother drivers and passengers of all vehicles on the road. The company has been aware of the exhaust manifold issue affecting Ram trucks for years yet when this truck experienced a known problem the consumer (me) is still burdened with paying over 900 per side to get each manifold repaired and replaced. This is absolutely unacceptable, especially when both sides just fail like my truck did at the same time. I can-??t sell it it-??s not safe to drive. I can-??t afford to fix it and it ain-??t worth anything to trade in due to this known issue. Please help!!
Leak in third brake like that and/or from rear vents. MANY other complaints online of same issue. Allowing water in causes mold and possible breathing issues.
Rear Window seal and Fin on top of roof failed causing large amounts of water to enter the car cabin flooding the floor around electrical components under passenger seat area and elsewhere, Floor was sopping wet many times before I found out there was a rear window problem.I fear since I live in tropical Florida Mold may be growing under my carpet, plus we had a bad smell like nasty old cigars in the cabin when we get in, No one smokes in my family..I took it to the dealer for repair who stated yes we know about it, it is a common problem and we can fix it but it is not covered under warranty, I paid $183.84 to have the dealer repair my leaks as I was concerned about a fire from electrical wires shorting out.After they fixed it there repair causes water to flow from the dirty roof down the back of my rear tinted window causing me a loss of visibility out my rear window unless i climb in the back of my truck bed and clean my rear window regularly. Which is very hard for a [XXX] man who has had a spinal fusion to do.Because this repair they made fills in the water channel that moves the water to the sides of the windows and off the truck sides, it now flows like niagara falls over the back of my window from the top of the roof causing a constant dirty window that blocks my vision on a tinted window worse than a normal window and is a safety hazard.The window was designed to channel the water to the sides to prevent that problem and keep the window clean and clear. it is very irritating to check your rear window when backing or looking to see if anyone's back there where the camera does not show and as your driving down the [XXX] and trying to change lanes at 70mph with a filthy tinted rear window its dangerous. I have not been reimbursed from the Manufacturer for the dealer repairs to my window after i sent in required documents to be reimbursed as stated in there letter to me that also extends my warranty on this. its been 9 months now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
The persistent water leakage issue in my vehicle, which has been ongoing for an extended period. Water pooling under the left rear seat, even seeping beneath the mat. This not only poses a serious inconvenience but also raises concerns about potential damage to the vehicle's interior and electronic components. Please see attached document from the dealership.
The dashboard on the 2019 Ram 1500 Limited has a problem with the leather dash covering becoming separated from the dashboard itself bubbling up. Besides looking horrible, this may cause a safety issue with the airbag deployment from the dashboard. I was told that people have been able to get their dashboard repaired because of that reason but not just for the bubbling up of the leather from the dash which RAM tells you isn't even covered by their warranty on a $67,000 vehicle which sounds unacceptable. I know there are a lot of complaints about the RAM dash leather delamination issue where it separates from the substrate.
- Linden, NJ, USA
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I have water entering the cab by the upper brake light at the back of the cab. The water is making water stains on the head liner and the water is saturating the air curtains above the rear window. It is also making the floor wet and the electrical wires and components on the floor. I also hear air leaks around the door seals when I am driving entering curves and turns. It seems like the cab, or doors shift breaking the door seals alowing air to enter. I bought it used with 46775 miles on it it currently has 54465 miles on it. Something is definetly wrong. I hope you can help me resolve this problem.
While parking the tailgate opens, when I closed it and tried to open it the electronic tailgate handle would not unlock to open 10/25/2023. When parked overnight tailgate opens 10/25/2023. While driving on Interstate the tailgate opens and I almost caused an multiple car accident, I parked at idle closed tailgate tried to reopen and it would not unlock, I drove off and it dropped again 10/26/2023. At Chapman Chrysler Dodge Jeep 89014, I parked in the service drive informing the service advisor something is wrong with my tailgate, and it dropped in-front of the advisor, he closed it and tried to open it and it wouldn-??t open, while he was making my appointment it dropped again 10/27/2023. I have contacted the FCA Recall Spoke to Delroy he said my vehicle wasn-??t part of the recall, and with 23,534.5 miles it was out of base warranty, he said I have power train coverage, gave me a Case # 87802266 he told me to cancel my 7:00am appointment 10/28/2023 and wait for a correlating response so I didn-??t have to pay. I explain to him my vehicle is doing exactly what the Recall has outlined.
Failure point - Cracked back glass frame and gasket which allowed water to leak into the cab and onto the radio frequency module causing it to corrode. When raining the vehicle started on its own while I was sitting inside it. While driving to the mechanic the vehicle wouldn-??t shift out of first gear. While driving multiple service systems lights came on along with service airbag system warning. The issue was confirmed by the dealership. The dealership replaced the failed parts along with the third break light for no apparent reason. There was never a mention of there being issue with it. Warning lamps were on however the lamps wouldn-??t stay on due to the electrical issue.
There is a presence of a moldy smell in the car. After closer visual inspection, rear window frame had cracked in two spots allowing water from outside to get in and go behind the rear seats, making a carpets wet which produces the mold. Water also getting onto electrical systems like radio amplifier and rear seat ventilation making them corrode. There is no way an owner can find a problem under normal conditions making car occupants inhale harmful mold. This is a safety hazard and a common problem of a 5th gen Ram 1500.
My 2019 Ram truck has less than 41,900 miles on it.I drove it Thursday morning, but then was stranded.The vehicle wouldn-??t unlock, lock, or start. Upon entering using the manual key, the vehicle wouldn-??t recognize my key fob. My second key fob would not work either. I called a locksmith to see if he could reset the computer, but he couldn-??t. So I called a tow truck. After giving them $100, the dealer couldn-??t look at it for several days. Meanwhile I-??m stranded without a vehicle. Luckily not in the remote wilderness. My truck sat for a week.The dealer called and said the RF Hub was bad. The RF Hub controls everything from the key fobs, ignition, alarm, brakes, door locks, all electronics, etc. $605 now paid to the dealer for them to replace this RF Hub that is mounted on the back wall of the cab under the rear window. Had this been in the middle of winter, or when I was at high altitude in the mountains last fall it could be a life or death situation.Being locked out and unable to move a vehicle, being stranded is dangerous. Particularly with health issues. What the dealer didn-??t do is correct the problem.The back window frame on these Rams breaks and then leaks water into the cab.The leak shorts out the electrical equipment behind the rear seat.Thankfully it didn-??t start a fire. A google search of the issue finds hundreds of complaints about the rear windows in these trucks. Imagine a young mother with little children out on the road when the vehicle leaks enough to fry the RF Hub! The Ram dealer charged me to replace the RF Hub, but didn-??t bother to fix the problem with the rear window. I am taking it upon myself to attempt to stop the leak before I get stranded again because of fried electronics because of their faulty design. I have attached pictures of the problem.After paying the locksmith, tow, dealer, and pulling out the rear seats, drying all of the carpet, it is clear to see the problem with the rear window. Recall this.
The contact owns a 2019 Ram 1500. The contact stated that the passenger side dashboard had started to delaminate; over time, the delamination began to spread to the driver side. The contact stated that a crack had formed over passenger side dashboard and expressed concern that the delamination may cause the air bags to not deploy in the event of a crash. The dealer noticed the failure on his last visit and an appointment was made to inspect the failure The manufacturer was notified of the failure and he was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Inside the truck I have located a crack in the rear window. The crack is in both sides of the sliding rear window and now leaks. I-??m sure overtime this can damage in the interior which may damage seats and or the body of the vehicle. My vehicle is out of warrants and apparently they won-??t cover this. Major defect, websites easily accessible with the same issue I have encountered.
My name is [XXX]. I purchased a 2019 ram limited about three months ago. I noticed every time it rains. The rear of my roof has water stains. And my rear window leaks water. I have pictures and videos to show proof. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Back glass has crack in frame around sliding glass window. Water is leaking into the truck from crack and causing back seat, carpet, ceiling liner and airbags in the ceiling liner to get wet.
The back window is leaking water. Possibly from 3rd brake light or the back window seal. Dealership said factory warranty has expired but have extended warranty on it. They won't cover the replacement window seal because they deemed it has routine maintenance. Back seat and floor are soaked. Truck is 4 years old. They want me to pay for all the repairs. From my understanding this year and model of truck had numerous complaints about this issue for years.
A D V E R T I S E M E N T S
- Chadwick, IL, USA