This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2019 Ram truck has less than 41,900 miles on it.I drove it Thursday morning, but then was stranded.The vehicle wouldn-??t unlock, lock, or start. Upon entering using the manual key, the vehicle wouldn-??t recognize my key fob. My second key fob would not work either. I called a locksmith to see if he could reset the computer, but he couldn-??t. So I called a tow truck. After giving them $100, the dealer couldn-??t look at it for several days. Meanwhile I-??m stranded without a vehicle. Luckily not in the remote wilderness. My truck sat for a week.The dealer called and said the RF Hub was bad. The RF Hub controls everything from the key fobs, ignition, alarm, brakes, door locks, all electronics, etc. $605 now paid to the dealer for them to replace this RF Hub that is mounted on the back wall of the cab under the rear window. Had this been in the middle of winter, or when I was at high altitude in the mountains last fall it could be a life or death situation.Being locked out and unable to move a vehicle, being stranded is dangerous. Particularly with health issues. What the dealer didn-??t do is correct the problem.The back window frame on these Rams breaks and then leaks water into the cab.The leak shorts out the electrical equipment behind the rear seat.Thankfully it didn-??t start a fire. A google search of the issue finds hundreds of complaints about the rear windows in these trucks. Imagine a young mother with little children out on the road when the vehicle leaks enough to fry the RF Hub! The Ram dealer charged me to replace the RF Hub, but didn-??t bother to fix the problem with the rear window. I am taking it upon myself to attempt to stop the leak before I get stranded again because of fried electronics because of their faulty design. I have attached pictures of the problem.After paying the locksmith, tow, dealer, and pulling out the rear seats, drying all of the carpet, it is clear to see the problem with the rear window. Recall this.
The contact owns a 2019 Ram 1500. The contact stated that the passenger side dashboard had started to delaminate; over time, the delamination began to spread to the driver side. The contact stated that a crack had formed over passenger side dashboard and expressed concern that the delamination may cause the air bags to not deploy in the event of a crash. The dealer noticed the failure on his last visit and an appointment was made to inspect the failure The manufacturer was notified of the failure and he was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Inside the truck I have located a crack in the rear window. The crack is in both sides of the sliding rear window and now leaks. I-??m sure overtime this can damage in the interior which may damage seats and or the body of the vehicle. My vehicle is out of warrants and apparently they won-??t cover this. Major defect, websites easily accessible with the same issue I have encountered.
My name is [XXX]. I purchased a 2019 ram limited about three months ago. I noticed every time it rains. The rear of my roof has water stains. And my rear window leaks water. I have pictures and videos to show proof. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Avenel , NJ, USA
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Back glass has crack in frame around sliding glass window. Water is leaking into the truck from crack and causing back seat, carpet, ceiling liner and airbags in the ceiling liner to get wet.
The back window is leaking water. Possibly from 3rd brake light or the back window seal. Dealership said factory warranty has expired but have extended warranty on it. They won't cover the replacement window seal because they deemed it has routine maintenance. Back seat and floor are soaked. Truck is 4 years old. They want me to pay for all the repairs. From my understanding this year and model of truck had numerous complaints about this issue for years.
Rear window area not sealing properly from issues with body causing water to leak into the cabin. This is causing mold growth, electrical shorts and possible fires. There are hundreds of trucks dealing with this issue discussing this via online forums. Many are breaking the rear windows just to have insurance fix it, some are slapping silicone everywhere to stop the leaks.
Known manufacturer defect in rear sliding window plastic frame that cracks and allows water to enter into the rear cab of the truck. This leads to wet seats, headliner and carpet. If undetected or not corrected this could lead to mold growing behind the rear seats. This also is causing rust on the bolts that hold the rear seat in place. It also affects the various electronic controls that reside behind the rear seat. If those controls short out and sizable the truck while it is traveling down the highway this could lead to a fatality. The FCA is NOT repairing is issue after the 3 year/36,000 mile warranty or if the vehicle was purchased (and registered in Canada and then resold in the US).
The Rambox door randomly pops open fully while going down the road allowing items stored in the Rambox to come out of the compartment while traveling down the road. This poses a severe risk to the vehicles following behind my vehicle. I brought the truck in for service and was told that this is not a safety recall, which is incredulous to me. I was told that the cause of the failure was a remote switching device in the B pillar, which is obviously nothing that has been damaged by my use. Since this started happening to me, I have heard of two other drivers of trucks with the Rambox with this same incident. I believe both of those vehicles were 2020 Dodge trucks. This has happened multiple times to me, and they want over $400 to fix it!
Water leaking into roof from unknown source. Creating musty smell (mold). Concerns are: 1. Mold risk to consumer health. 2. Airbags/sensors being affected by water infiltration. 3. Potential electrical hazards associated with water infiltration.
Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the Ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior TSB cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Water leaking through the rear window. Headliner gets wet when it rains and when the truck gets washed leaving a smell after it dries. Dealer was notified about a year ago.
A D V E R T I S E M E N T S
- Morganton , NC, USA