This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2019 RAM 1500 50,000 miles. About 2 months ago while filling my gas tank, the pump started clicking every.50 cents or so. Multiple gas stations and different pumps tried, the problem persisted. Only with very light pressure, I could get it to fuel about $10 before stopping. It would take upward of 20 minutes or more to fill about a 1/2 tank. Heading into the winter months, I knew this would become an issue with cold temps coming. I took it to the dealership and was told I needed to have the fuel tank replaced. Due to EVP valves failing. The fuel tanks were back ordered and not covered under warranty. 2 months and $1400 later I have a new working fuel tank. How could a part this expensive and with no real wear and tear not be covered under warranty?
at 30,000 MILES nothing Significant YET. However TWO NHSTA Recalls Have Been Issued the first Now Going on 2 Years. BOTH Ram & the Dealer have been Contacted, the Dealer 3 Times with NO Remedy being Available. Stellantis/RAM seems to NOT CARE, this being Disturbing and Annoying. Unacceptable.
I have had my Dodge Ram 1500 in the shop from November 2022 through September 2023 five different times for defective camshafts vvt solenoids oil control valves. Issues still persist due to faulty machined parts from the manufacturer.
When driving the vehicle on the roadway, the vehicle will turn off the engine and will not allow you to accelerate and will flash a message to put the car in park. When you pull on the side of the road and place the vehicle in park you can then restart the engine. Once the engine is on and you try to put the vehicle in drive the engine will turn off again and request that you put the vehicle in park. It does this over and over for about 5-6 times until it does eventually allow the vehicle to stay in Drive and you can start moving down the road. Once you are driving in the road way it will repeat the process again. During this process there are no warning lights or messages being displayed other than "place the vehicle in park". This is extremely dangerous especially if I was on the interstate or Highway and I lost all capability to move the vehicle. I took the vehicle to a dealership and they were unable to recreate the issue and so no active codes that would point them in the direction of the problem. The dealership told me there was nothing they could do unless they had a code or could recreate the issue.
- Canton, GA, USA
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Hard to fuel the vehicle. Takes 15 minutes or more to fill the gas tank. Ram's fix is to replace the gas tank on a 4 year old truck with under 60,000 miles. Filling up using a funnel at a gas station is not safe for me or other drivers. The local dealer said the cost would about $2000. A service notice was issued over a year ago.
Hard to fuel the vehicle. Takes 15 minutes or more to fill the gas tank. Ram's fix is to replace the gas tank on a 4 year old truck with under 60,000 miles. Filling up using a funnel at a gas station is not safe for me or other drivers. The local dealer said the cost would about $2000. A service notice was issued over a year ago.
I have an oil cooler leak, a radiator leaking coolant, transmission running high. I have 110k miles on my truck and do routine maintenance. I-??m worried about an engine fire or cracked block soon.
Due to a known but unaddressed defect in the steep-angled fuel filler neck, it-??s almost impossible to fill my tank with gas because the defect causes the gas pump to stop the flow of gasoline every few seconds. Also, the gas pump handle can sometimes become stuck while trying to refill the truck. This cause a very dangerous situation in trying to remove the stuck handle due to the possibility of creating a spark which could ignite the gasoline vapors from trying to forcefully dislodge the pump handle. The NHTSA, to my knowledge, has not requested the manufacturer to initiate a recall to replace the defective part. This problem has been widely discussed online in different forums. My truck has been at the dealership all week and the service department just called me saying I need to order a new fuel tank at the cost of $1925!
When Filling the truck up with fuel, after 1-2 gallons the pump would shut off and I would have to repeat this process to fill up my 32-gallon tank. When I took it to the mechanic, it was found that the tank and filler neck was not properly preventing the pressure, causing the pump to think the tank was full and shut off. By the time we figured out the issue Stellantis had already developed an updated tank and filler neck and were putting it into their new trucks, but they never informed the public of the error nor issued any kind of recall to fix the existing issue.
Having trouble putting fuel into the tank. While attempting the refuel the vehicle the nozzle will constantly shut off and sometimes fuel will pour out of the filler neck onto the ground. I have to VERY slowly fill up the tank. Not sure if this is related but the fuel nozzle does not fit into the neck properly. Thank you
My 2019 Ram 1500 will not take more than a few ounces of fuel at a time. It takes well over a half hour to refuel my tank. The pump constantly shuts off and the tank constantly spits gasoline back at me when trying to refuel, it is not safe to have gasoline spilled on you. I have a toddler, and I do not want her exposed to the fumes after I am doused with gasoline trying to refill my Ram 1500. No warning lights are illuminated on the dashboard. I have scheduled an appointment for a dealer to examine the issue.
Truck had check engine light and sever loss of power Intermittently. Brought to dealer to have it checked. Dealer said they cannot clear the code or fix the issue as the recall in effect does not have the parts out to fix. Recall z46 has been in effect since June of 22 and there is still no solution. I called manufacturer to ask about it and they all they said was quote "I'm sorry there's nothing we can do about it".
2019 Ram Ecodiesel 3.0. I was Driving back to work on Easter Sunday 2023 after visiting family. It was a 5 hour trip, I was halfway through when the engine started making a loud banging sound. I pulled over & the engine died and would not turn over. I am sure the engine threw a rod, two other driver stopped & asked if everything was ok because they could hear the engine noise from their cars when it happened. There were no check engine lights or messages before or during the engine failing. I had to get a tow truck & tow it to the nearest dealer. It has been at the dealer for 2 weeks, they still have not diagnosed a problem but said if it is the engine it is on backorder & they don't know when it will be fixed & they refuse to give me a loaner. The truck is still under powertrain warranty. Where is my consumer protection? It is beyond frustrating to pay big money for something & not have what you paid for. I bought the truck for reliable transportation & Ram refuses to give me another vehicle. I am still having to pay insurance & car tag fees for my truck while I wait for an answer from the dealer, I have no idea if they will warranty it or when the truck will be repaired. On a separate note there is also an open fuel pump recall on my truck that is close to a year old with no ETA on a fix. I did not purchase a vehicle with plans to never have the recall fixed, I had one RAM dealer in Laurel, MS tell me it was an unrepairable recall & they were not even interested in purchasing my truck or a trade in due to the recall before my engine failed.
Rear window seal is leaking which cracked the window frame allowing water to enter behind rear seat leaking onto the wireless control Module making it in operable. The vehicle would not start. This will become a safety issue when driving down the highway/local areas and you loose the module it shuts down the car no power at all. Power steering goes down breaks become more difficult to push. Chrysler knows about the leak but will not do anything. The suggested repair is to replace the rear window at $1600 and the Wireless Control Module. My vehicle had 26k miles on it and warranty ran out. I do have an extended Warranty but because the rear window was leaking the wireless control Module is not covered.
We bought this truck used around September of last year and it took a couple of months to start having issues. First, when we would turn the truck on and it would crank, we would hear an occasional knock in the rear end. Like something being reemed out. Recently, one two separate occasions, two separate days, we were going to town and all of a sudden the A/C stopped working and extremely hot air started blowing through the vents and we couldn't turn it off or anything. The knobs to turn off the AC didn't turn it off. The only solution was to pull over on the side of the road and kill the truck and then crank it again. I can only imagine if someone else has this truck and a baby or even elderly was sitting in the vehicle and it changed over like this, it would've suffocated them within minutes, the heat was hotter than heat on a vehicle ever thought about being. Also, our backup camera has had moisture in it after a rain and throws up green lines across the screen. It also has had electrical issues, the radio and whole display will sometimes cut off when the brake pedal is pressed. The radio sometimes cuts off on its own or won't turn off when the button is pushed and sometimes this causes distraction to the driver. There has been a rattle in the steering wheel since we have gotten it. Of course, we have taken it to the dealer from where we bought it because we paid for an extended warranty but they can never find an issue because it doesn't do it while in their presence, even though we have pictures of the malfunction. Also, recently we have noticed that the truck doesn't want to take the gas. It will click off the gas probably 3 or 4 times before we can get the truck filled.
Engine stopped running while driving on an active road due to fuel pump failures (only 26,000 miles). Truck will not start any longer and fuel pumps are on national back order.
A D V E R T I S E M E N T S
- Gig Harbor, WA, USA