Ram has really poor customer service at the corporate level. I have been trying to get the bubbling dashboard fixed for a while. It is poor customer service when you talk to them, and basically, the one person I talked to said that I should just trade my truck in. I'm sorry I physically can not just do that. They need to recall the bubbling dashboard and fix the problem. I follow the Ram forums and there are many issues with this. Ram please do better. It's not my fault the dashboard is bubbling because of a manufacturing defect.
THIS IS AN ISSUE WITH DODGE TRUCKS. YOU CAN GET ON SEVERAL WEBSITES AND SEE HOW TERRIBLE THIS IS. I DON'T UNDERSTAND WHY THERE IS NO RECALL.
WE TOOK IT IN TO SEE THE COST AND WE WERE TOLD A MINIMUM OF $3500.00. THEN GOT ON WEBSITES TO SEE THIS HAS BEEN AN ISSUE SINCE 2001. WHY HAS DODGE NOT BEEN CALLED OUT ON THIS?
- Lisa P.,
Spring, US
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A D V E R T I S E M E N T S
Ram has really poor customer service at the corporate level. I have been trying to get the bubbling dashboard fixed for a while. It is poor customer service when you talk to them, and basically, the one person I talked to said that I should just trade my truck in. I'm sorry I physically can not just do that. They need to recall the bubbling dashboard and fix the problem. I follow the Ram forums and there are many issues with this. Ram please do better. It's not my fault the dashboard is bubbling because of a manufacturing defect.
- Andrea B., Enterprise, AL, US