This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2020 Ram 1500 experienced while driving a "data bus failure". this failure caused the vehicle to loose power steering, brakes, ramdom instrumentation displays, wipers to come on, headlights to come on and off. Intermitant loss of trottle control. Happened 4 separate time. Had shop on 3 of the 4 times indicate a bad battery, asb modules and PCM module. Currently they are trying to identify a bad transmission control module as the problem. Total mile 530 and only had the vehicle for 50 days. Had to be towed twice to the shop and the other two time it happened with in a mile of the dealer. It spend about 20 days in the shop already.
2020 Ram 1500; etorque system issues shutting truck off twice now. Kills battery and the truck. My truck has 1400 miles on it and the part is on national back order, no loaner vehicle; unknown repair time. Truck failed both times with trying to remote start the vehicle it shuts right off. The.N when trying push start the battery light comes on with check engine and battery voltage low on information system.
While stopped at light when I began to accelerate making a left turn the transmission wouldn't shift out of first gear. This is dangerous should you need to quickly move car out of way. Car went up to 5000 RPM before I release the gas and proceeded to side of road. Dealer couldn't duplicate, I asked them to flash the computer and they refused, saying any updates would be over the air. Which is not true. Truck is supposed to be equipped with tailgate ajar warning light, it is in manual and on my build sheet. Dealer tells me that its not. So there not putting in the correct equipment. This is dangerous since I had 2017 Ram that tailgate opened while driving before recall!!
I was driving in the highway at 65mph while steering power shut off and warning on dash came on saying power steering was disengaged. I pulled off the highway shut vehicle off checked under hood and nothing. Got back on vehicle started it and warning had gone away and steering was ok. Drove for about 10 miles and it happened again. I was told to drive vehicle to dealer and they said it was a problem with the battery. Vehicle was in shop for a day. They called and said problem was fixed. I left the dealer, drive 40 miles and it happened again. Took it back. And now they don't know what the problem is. Very unsafe vehicle. Power steering goes off randomly. Im glad I didn't have my family with me. Truck is very hard to control with no power steering. I also noticed while driving to the dealer the instrument panel would go dim and then back to normal.
Vehicle continually has a dead, -dead- 0 volt battery overnight. Started its 1st week home and has repeatedly happened half a dozen times randomly since. Fully charging the battery takes all day. The battery has probably taken permanent damage. I have to carry a 1000 amp jump box at all times to have reliable transportation. Draining a agm 85 ahr battery dead flat in a few hours ia a major problem and a potential fire hazard. There is no shortage of similar complaints on the internet https://5thgenrams.com/community/threads/dead-truck-class-action-lawsuit.17342/ https://5thgenrams.com/community/threads/how-many-times-have-you-had-A-dead-battery.17149/
- Vero Beach, FL, USA
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On November 13, 2019 at 6:00pm pst while traveling 70mph westbound on interstate 90 at the SR18 interchange the vehicle experienced multiple serious safety defects and major systems failures due to loss of electrical power. Light conditions were nighttime, traffic was light, weather was clear. Electronic failure messages began to appear on instrumentation panel approximately 20 minutes prior to the total electrical failure: Navigation, stop/start, climate control, uconnect, sirius radio, adaptive cruise all ceased function with no driver ability to control these systems well prior to the total shutdown. At total shutdown, with the vehicle still traveling at 70mph, the following additional events simultaneously occurred: 1.total failure and complete loss of power steering, 2.total failure and complete loss of power brakes, 3.total failure and complete loss of headlights, turn signals, and hazard lights 4.total failure and complete loss of all dashboard and U connect instrumentation, 5.total failure and complete loss of all steering column and dashpanel controls 6.total failure and complete loss of adaptive cruise control, 7.total failure and complete loss of electronic lane assist. 8.total failure and complete loss of electronic parking brake this ended with the vehicle being safely pulled to the shoulder of the freeway. When stationary, the vehicle lost nearly all power; there was just enough remaining power to randomly illuminate displays and uconnect in arbitrary flashes; giving the dashpanel the appearance of a nightclub. The vehicle was then towed to the selling dealer.
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- Newalla, OK, USA