This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was trying to back out of my driveway and when I shifted to R my backup camera was black. I tried several times and no luck to get it to work. Googled it and it seems to be a common problem for RAM.
While I was driving warning lights came up on the dash. Traction control, parking brake warning, red voltage. When I exited the freeway, and used the brakes to slow down, the truck was accelerating at the same time. I let go of all the pedals, and the acceleration continued with no feet on pedals. When I got to work, I put it in park. Took it out of park, and the truck started accelerating again on its own at a fast rate. Put it in park, put it in reverse, and the truck started accelerating fast again, in reverse, until I slammed on the brakes to stop the acceleration and put it into park. This is the second time. First time was few months ago, same issue. Dealer looked at it, couldn-€™t duplicate it, cleared the codes and said if it happens again they-€™ll have to call an engineer from Chrysler. Contacted dealer today, said nothing about an engineer and that they can-€™t look at it until next week.
I am experiencing electrical issues when driving the vehicle. On six different occasions, the truck has shut off entirely (no electrical/mechanical control) and have been stranded on the side of the road. Each time it seems the vehicle has to wait for something to clear or reset and then sporadically everything comes back on. I have taken the truck to the dealership and they have replaced a "broken hood latch" and the truck is currently at the dealership waiting on a technician to look at it. There are no specific conditions that I can say that is causing this issue to occur. It's happened while driving my son to school, where the truck shut off while at a stop sign. It also happened while driving down the highway doing about 75mph. Each time the vehicle is in some type of motion (5-75 mph) and just goes "dead" and then comes back on after waiting about an hour. Most recently, the vehicle has went dead and come back to life three times over the course of 4hrs (while waiting for a tow truck).
My 2020 Ram 1500 truck's dash lights, instrument panel, and radio screen randomly flash bright then dark, over and over. It is very distracting and a potential safety hazard especially when driving at night as the flashing changes quickly by going from bright to dark and back and forth. This lighting or electrical issue is very distracting while driving. This occurs randomly while driving, while stopped, and while driving at different speeds. This issue typically occurs on a daily basis, and happens more often on some days than others. I took the truck into the dealer and they had my truck for a week, but could not determine or fix the problem. There are no vehicle error codes showing in the computer, and I have shown them several video recordings of the flashing lighting that has occurred. For as much as this vehicle costs, this should not happen, and when it does they should be able to fix it.
Operating the vehicle at 35mph on a standard city street in Tucson, Az - River Rd. The vehicle flashes a system failure warning and then shuts off all power to the truck. This results in the transmission being thrown back into park and the driver having zero control over the vehicle. There are multiple online reports of this being fairly common on 2020/2021 Dodge Rams. The vehicle is being returned to the dealer, even if it is a minor issue it is a huge safety issue. I had zero control over the vehicle once the warning flashed. The abrupt loss of power and being thrown into a skid with no control is terrifying. Luckily there was no traffic. It is being returned and according to the dealership it will be investigated. Prior to that brief safety warning the truck had operated perfectly fine with no issues all day long with over 200miles logged for the day.
- Tucson, AZ, USA
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On September 14, 2021 I was leaving work, started truck and backed out of parking spot. I had drove off and upon making a left turn the truck went into a stall, screen flashed "place vehicle in park before starting" and then immediately came back on, I did not come to full stop or have to hit the "start" button. I continued driving and the issue has not happened since. The vehicle had over 1/2 tank of gas (89), temperature was in the 90's (Florida) and has no engine modifications. This was concerning for a new vehicle so I looked further into this and discovered that has been happening quite a bit with this particular version of this truck (eTorque). If the vehicle had fully stalled while pulling into traffic, it could be very dangerous. The most troubling aspect is that no engine code or warning light came on regarding the issue. I'm not sure how a late model vehicle with this amount of technology can almost stall and leave no details of what caused the problem and alert the driver.
This is a very serious and dangerous defect that Chrysler and its dealerships cant find or fox the issue. I leased a 2020 Ram 1500 Laramie 5.7 On july 23 2020 i was very happy with the truck for few months and all of a sudden inwas driving and the vehicle completely stalled just like somone has unplugged every power source and i was able to safely stop and the truck wont start again then after 15 minutes I started to see lights on rhe dash again and the vehicle was able to start. I then called my dealership scheduled a service appointment and on jan 25 2020 they confirmed there was an issue with radio hub frequency and it was fixed i was happy again drove for few months then started to happen again this time i almost crashed did the same thing scheduled an appointment took it there this time they said we cant see the problem theres no codes stored and we cant see whats the issue called Chrysler customer service they were not able to do anything for me had to take the truck and drive it and now it happened again and i was googling the issue seems like it's happening to a lot of customers this is very very dangerous and needs to be looked at thank you
Engine stalls and the emergency break engages while at a stop. The truck (a 2020 Ram 1500 limited, 5.7 hemi E-torque) has about 700 miles on it and this has happened about 8 times. The first 3, 4 times the dash message said something about the hood being opened (it wasn't). The last couple of times the dash message says something like...service not available. I haven't been able to take a photo because the messages disappear rather quickly and I have to worry about re-starting the vehicle asap because I'm stuck in traffic with cars behind me. The truck re-starts as normal and I'm on my way. There seems to be no rhyme or reason when this happens, I could go several days and nothing happens, all seems normal, you just don't know when this brand new vehicle will stall on you. Yesterday it actually happened to me on the freeway when coming to a stop. On the freeway!, huge safety issue. Thank you.
Hello iam contacting you guys regarding my 2020 Ram 150@ the issue first started in October of last year I was driving down to the bronx and when I came to a complete stop oil pressure low mil came on and loud noise coming from engine I got scared and replaced oil with a aftermarket it did not solve the problem and I immediately called roadside assistance and had truck towed to dealer once they took it in they found the oil filter and immediately blamed me for it and said that the engine seized and I would need 15,000 to replace I feel like this is not right I understand I placed my hands on the truck but this was after the issue happened I don't believe a brand new truck with 7,500 miles should be going thru this
The contact owns a 2020 Ram 1500. The contact stated while he was at a stand still at traffic light, the vehicle stalled. The contact stated that the auto start stop warning light was illuminated. The contact stated he was able restart the vehicle to drive to his destination. The contact stated he had experience the failure on 3 separate occasions. The vehicle was taken to the local dealer mullahey Chrysler Dodge Jeep Ram (2520 golden hill rd, paso robles, ca 93446, (805) 369-2400) where it was diagnosed with needing the steering column module to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Too bad I can only mark 3 areas when there are many more. Following safety systems and driver aid either don't work or work sporadically: Forward collision, rear collision, lane keep, auto high beams, rear cross traffic alert, rain sense wipers, navigation, voice command, parking gear, front and rear camera, memory seat easy entry ( doesn't go back to correct position), hot smell if use AWD setting. Infotainment system totally malfunctions. Truck been in 7-8 times for problems, there over 2 weeks on 2 visits, radio replaced. Still having all problems. Been going on since new, over a year ago. Has had numerous Ram upgrades at dealer and over air. Never know if safety systems are going to work or not. Have lost all trust in this vehicle. Will being backing up and brakes lock up as if rear sensors have detected something when there is nothing. Rear detectors turn off by themself. Cameras stay on. Nav cursor shows on map 6 miles away from actual location. Basically all electronics work sporadically. Happens in motion and while not in motion. All glitches blamed on electronics in infotainment system according to Ram. Put truck in park and continues to roll forward. Opening door is supposed to engage emergency brake. Does sometimes and other times does not. With this many electrical problems I'd hate to be in an accident, probably the air bags don't work. Periodically go to start vehicle and it's dead. No chargers are plugged in it anything that should drain battery. Now carry a jumper box after I waited over 2 hours for Ram roadside service.have asked for repair orders but haven't been given them. Have noted every glitch with Ram customer service via email. Case is open. Nothing gets done.
While driving my 2020 Ram 1500 laramie with only 5K miles on the odometer, I stopped behind a school bus. The truck's start/stop feature activated as it normally does and the engine shut off. I pressed the dashboard button to de-activate the start/stop feature for the remainder of the trip. When I did this, a loud electrical spark sound occurred and the truck completely died in the roadway. All power was lost, I could not even activate the hazard lights. There was a strong odor of something burning in the cabin. No smoke was visible, though. I had the truck towed to my dealer to be diagnosed and I am awaiting their phone call with that info.
Well driving the vehicle the Ram box lid will pop open at any time even after securing the box lid the locking mechanism will pop open and the lid will come open while driving down the road.
The 2020 Ram uconnect 8.4 screen turns off randomly and reboots and will do it multiple times within a 10-20 minute time span. Sometimes 3-4 times back to back rapidly. I took it in and the dealer said there was an update available (even when uconnect said there wasn't) and they flashed it. Which reset all of my settings. It did it again the same day. Which tells me it has nothing to do with an update issue. Please fix. Navigation, media, phone calls are all linked into this one system which can be dangerous when you have to divert your attention elsewhere to deal with this problem. It will happen when driving, sitting still, parked, during remote starts, anytime.
The contact owns a 2020 Ram 1500. The contact stated the vehicle failed to start intermittently. The contact stated that several days later, the vehicle started as designed. The contact took the vehicle to bay Chrysler Dodge Jeep Ram (636 15th St, panama city, fl 32401, (850) 785-1591) who were unable to identify the cause of the failure. The failure persisted. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 8,000.
Vehicle has consistent throttle input response lag. When applying throttle from a standstill there is a 1 to 1.5 second lag before the engine revs. The same lag occurs when but can last up to 3 seconds when attempting to increase acceleration from any given rolling speed. This is incredibly dangerous as it makes the simple and frequent challenge of crossing an intersection and/or overcoming slower traffic impossibly difficult to accomplish safely and without drama/stress. Delays in response cause the drivers to second guess their decisions and actions. The result will either be to lift off of the throttle (at which point the vehicle may decide to accelerate partially) or to take their eyes off of the road/traffic and check the instrument panel (at which point the vehicle may then decide to accelerate). If there is oncoming traffic, pedestrians or other obstacles, this can result in a major accident, injury and/or death.
The right turning signal indicator will randomly operate without being manipulated. The signal can not be turned off easily. Sometimes turning the control to the left signal position will turn off the indicator. Sometimes randomly manipulating the control through its mechanical limits will turn off the indicator. There is no logic or obvious vehicle condition that causes this random operation. I think it's an issue with interference with other vehicle wifi systems in close proximity interfering with my vehicle bus control systems. This is a sporadic issue and only happens while the vehicle is in motion on the road in traffic.
Sos does not work and dealership and fca state this is not a safety issue. The point of the sos is to allert authorities of an accident. Also I am unable to use the app as intended. Dealer stated they are waiting for a patch to be developed in order for this to work. No time frame and not many vehicles affected
The contact owns a 2020 Ram 1500. The contact stated that while driving, she saw indicator lights on the instrument panel which stated that the auto stop and start torque systems were unavailable. The engine and battery warning lights were illuminated. The electrical system failed and truck shut-off. The contact pulled the vehicle over to the side of the roadway. The contact had the vehicle towed to stone's Chrysler Dodge Jeep Ram (615 S yellowstone hwy, rexburg, id 83440 208-497-5121). The contact was informed that the part of the motor generator unit to fix the vehicle was on backorder and there was no eta on when the vehicle would be repaired. The manufacturer was reviewing the case. The vehicle was not repaired. The failure mileage was 850.
A D V E R T I S E M E N T S
- North Bellmore, NY, USA