This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am reporting a safety-related exhaust leak on my 2021 Ram 1500. The vehicle has a persistent exhaust leak which may allow fumes to enter the cabin and poses a health and safety hazard. Over the past 6-?"9 months, I attempted multiple times to have this issue repaired under my warranty at the authorized dealership (Jimmy Britt CDJR, now Joe Maus CDJR in Dublin, GA). However, the dealership refused to schedule a proper appointment and would only tell me to -??drop it off-?? with no estimated timeframe and no loaner vehicle. Because I rely on the truck for work, I cannot leave it indefinitely. The dealership-??s refusal has prevented me from obtaining repair of this safety defect, and I am forced to continue driving with a known hazard. This appears to be a safety-related defect involving the exhaust system, and the manufacturer and dealership have not provided an adequate means to repair it.
The uconnect radio system freezes. It will do this and then reset. Sometimes it resets multiple times before working. It will freeze when using the backup camera. The entire screen will be frozen until it resets itself it takes approximately 60 seconds for it to reset.
I was told by the dealer that the exhaust bolts for the Y pipe to the extension pipe are broken causing my exhaust to be louder than normal. My truck is 4 years old and I expect that the exhaust hardware would last longer than 4 years but apparently not. This condition may allow exhaust fumes to leak into the cab area of the vehicle potentially leading to someone getting sick or worse causing an accident from potentially loosing consciousness while driving. I went to a forum where they discussed this issue of the broken bolts on the Dodge Ram Trucks.
Driving on highway lost all power sudden shut down of motor pulled off highway immediately, autoshifted into park skidding in gravel unable to restart had towed to dealer, ,they put in new under hood battery at my expense (was charging system failure) part needed was backordered. Got truck back home running lower than normal voltage local dealer claiming nothing wrong with it, ,diag from other dealership says otherwise, ,,this isnt just a mechanical issue, its a safety issue as i drive alot.
The NoLimitz module cause my vehicle to shut off while in motion 1 time, and lose critical controls to safely operate the vehicle while in motion twice (power steering, gauge cluster, power brakes). Even though the engine still ran, once shut off it would not start again or go into neutral. I conclude the issue was the device as the power light on it was off (it should remain on when the ignition is in run or ACC as stated on the instructions from the manufactory). Once I un-plugged and re-plugged the module back in, everything returned to normal other than DTCs.
- Wentzville, MO, USA
Search CarComplaints.com for these popular complaint phrases...
Went to start the vehicle with the key fob and the vehicle would not start. Had it towed to ram dealership and was told that the RF hub module needed to be replaced due to being damaged from water at leaked in from the rear window. Upon researching online forums, this seems to be an ongoing problem for this making model because of where the module is located. If there is not already in the works, there should be because this will continue to happen, especially where it rains a lot.
I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.
My passenger side sun visor came lose where the arm attaches to the roof. I believe there are recall on certain 2019-2020 Ram trucks for this same issue. In researching on the internet, it appears this is a rampant problem on both driver and passenger Sun visors. Not being able to use the sun visors properly could significantly impact visibility not to mention potential electrical issues due to the vanity wiring being strained and possibly exposed. This is a major safety concern.
My truck is equipped with a swing gate tailgate. Today I tried to open the tailgate multiple times and it would not open. It would not let down, nor would the swing gate open.
I have had 2 separate instances where I had my foot on the brake and the accelerator kicked in, the engine revved up and the truck tried to move forward all while I had my foot still pressed down as hard as I could on the brake. Once the engine was not revving any longer, I put the truck in park and sat for a second so I could gather my composure. After I sat for a second and put it back in Drive it didn't do it again. This happened in the same manner both times. It happened once in October 2024 and the 2nd time in January 2025.
The bolts that connect the two parts of the exhaust pipe, about midway on the truck, sheared off. The truck is a 2021 with only 47,000 miles on. These bolts should not be shearing off like this
I am submitting this report to alert the NHTSA of potential safety violations and undisclosed structural damage, drivetrain modifications, and possible engine replacement regarding my 2021 RAM 1500, which was purchased from Courtesy Chevrolet after being previously owned by Enterprise Rent-A-Car. Unreported Frame Damage & Structural Repairs Multiple inconsistent and unseen frame welds were discovered, indicating prior accident damage and unreported frame repair. Frame welds do not match factory precision welding, suggesting post-factory reinforcement or structural fixes. Undisclosed Transmission Swap from 8-Speed to 6-Speed According to NHTSA records and the vehicle-??s VIN, my RAM 1500 was manufactured with an 8-speed transmission. After purchase, I discovered that the 8-speed had been swapped for an older 6-speed transmission (6HP70), which was never disclosed. This creates potential drivability and safety concerns, as the truck-??s ECU may not be calibrated for the correct transmission. Possible Undisclosed Engine Swap The engine in my truck has multiple ink and paint markings, which are commonly seen on replacement engines. RFID engine label does not provide a matching serial number, making it difficult to confirm if the engine is original. The casting number on the engine sticker is inconsistent with the vehicle-??s model year and VIN (2021), raising concerns that it may be from an older model. Engine mount bolts and wiring appear disturbed, suggesting prior removal and reinstallation. If my truck has an older or higher-mileage engine, this impacts performance, emissions compliance, warranty status, and safety. Lack of Maintenance Records & Vehicle History Transparency
I just purchased a new truck on Friday and was told on car fax it had a open recall.On 1/20/25 around 0835 I arrived at service entrance and was not greeted or checked in after being told I would be charged a diagnosis fee for a very important safety recall related to ABS. I would like this incident investigated as it jeopardizes my and my family safety. Also told him the truck was under warranty and the wireless charging for phones was not working and got bring it back to where you bought it. I requested his supervisor and he walked away and acted like he was on the phone. This is my only local dodge dealer and now forced to goad hour south to get this fixed. I took a card because service manager never came out to address me as customer this dealership needs looked into.I think I was also discriminated at for being Caucasian as both service techs are Hispanic info email of service manager from card is Location of Dodge dealer. The person that wanted to charge me avoided me asking his name but had long curly hair and younger thug attitude guy. Also was told to leave after like anyone would be upset of a safety recall that are free and being told I would be charged. I-??m requesting an investigation into this matter and or pursuing legal action. I know it-??s a federal holiday and I have a 3 day weekend but hope this matter can be addressed soon as this is not right. Thank you. New Century Motors of Santa Barbara 300 Hitchcock Way Santa Barbara Ca 93105 aaguilera@newcenturymotors.com
Just driving normal condition and speed all of a sudden my car jam or brake on it-??s own, causing a quick sudden jerk and almost getting hit from the back. All of my front sensors and back sensors was shut off at this time.
Open recall 75B on 21 ram 1500 dealer and manufacture says they don-??t not have software update for my vehicle and there nothing they can do. Hard to get into contact with anyone and once I do I-??m transferred or waiting on hold for hours
Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.
A D V E R T I S E M E N T S
- Adrian, GA, USA