This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A few days after purchasing the truck I noticed one of the ceiling courtesy / map lights was not working and the next time it came on it would be on at half power. It either doesn't come on or comes on at half power. I visited the dealership several times for them to try and locate a new map light. The dealer after several trips told me they couldn't find the needed parts and didn't know what else to tell me. I have contacted Ram customer service numerous times as well as the BBB over the past 6 months concerning this problem. Ram customer service states there are no parts available to repair my 2013 2500 Ram truck which cost $60,000 and they don't know when any parts will become available. One of my concerns is this light must have a electrical short of some sort either in wiring or the light itself therefore may be a fire hazard. Ram appears to care less.
- Chesapeake Beach, MD, USA
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- Chesapeake Beach, MD, USA