This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle shutters and pauses when taking off from a stop. Vehicle has hesitated during low speed turns leaving a pulsing sensation, engine cutting out. Strong odor of coolant coming from under the hood after deiving.
The contact owns a 2017 Ram 2500. The contact noticed oil leaking onto her driveway. The vehicle was taken to lester glenn Chrysler Dodge Jeep Ram Fiat (101 NJ-37, toms river, NJ 08753) where it was diagnosed four times that there was a rear main seal leak of oil. While at the dealer, a hydraulic jack fell on the vehicle and caused damage. The vehicle was repaired, but the leak recurred. After the dealer repaired the vehicle, the transmission started to malfunction. The manufacturer was notified and did not assist. The failure mileage was 10,867.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called autonation Chrysler Dodge Jeep Ram spring at (281) 715-6927 (21027 I-45, spring, tx 77388) and was informed that parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
This is for a diesel engine vehicle. Periodically (every few days), for 2 to 5 minutes at a time, untreated diesel exhaust gases enter the cabin through the windshield air vent when the ventilation fan is on. This occurs generally when the vehicle is moving at lower speeds or not moving. When this happens, if I stop the ventilation and open the windows, more exhaust gases enter the cabin through the windows. When this happens, I have stopped the vehicle on the side of the road and walked around and smelled these gases at the front of the vehicle, under the hood, but not at the back of the vehicle. This seems to happen coincidentally with a regen cycle. Stopping the ventilation without opening the windows, stops the smell in the cabin, but not in the environment outside of the cabin, the smell is definitely pure untreated diesel exhaust. I took the vehicle to the nearby dealership who did some quick troubleshooting but did not find the issue. I did some quick searches on the internet and easily found a large number of positive hits for the same issue with a similar outcome at the dealership. It seems to be a common issue, and people mention that they take their vehicle to the dealership where the mechanics are unable to force a regen and to reproduce the issue. Some people report that Chrysler says that this is a normal condition and recommends turning off the ventilation. I have not talked to Chrysler myself, I have taken the vehicle to the dealership once. The exhaust system is good, the def treatment works very well and I do not smell untreated diesel exhaust at the rear of the vehicle.
A D V E R T I S E M E N T S
- Spring, TX, USA