This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 2500. The contact stated that the electronic braking system was inoperable. While driving at various speeds, the electronic braking system intermittently became inoperable. The service electronic braking service light was flashing. The vehicle was taken to the local dealer on several occasions, where it was diagnosed that the main module and wheel speed sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The mechanic informed the contact that the parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.
The contact owns a 2018 Ram 2500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights were illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed failures with the hydraulic control unit and the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control warning lights illuminated. The contact indicated that when the failure occurred the cruise control suddenly deactivated causing the vehicle to decelerate. The vehicle was taken to the local dealer who diagnosed that the ABS module and HCU were faulty and needed to be replaced. The vehicle was repaired but later the failures reoccurred. The failure mileage was 26,448.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was approximately 70,000.
The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS controller and ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
- Leesburg, FL, USA
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The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and cruise control intermittently failed to operate with the warning lights illuminated. The contact took the vehicle to an independent mechanic and was informed that the ABS module was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 66,520.
The contact owns a 2018 Ram 2500. The contact stated that the traction control and ABS warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
The contact owns a 2018 Ram 2500. The contact stated while driving an undisclosed speed, the contact had to firmly depress the brake pedal to stop the vehicle. The ABS, traction control, and electronic service brake warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS sensor module needed to be replaced for the fifth time. The contact stated that the dealer had previously replaced the ABS sensor module four times; however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,300.
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS warning light, HCU warning light, traction control, and cruise control warning light illuminated. Additionally, the service warning light was illuminated, and the speedometer went blank. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with code C0020-01 (HCU Motor Failure). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
The contact owns a 2018 Ram 2500. The contact stated that on two separate occasions, the HECU (Hydraulic Electric Control Unit) became defective. Due to the failure, the ABS, traction control unit (TCU), and cruise control features failed to operate as needed. The associated warning lights were illuminated. The vehicle was taken to a dealer where the contact was informed that the part for the repair was on back order. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the electronic braking system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit, the anti-lock brake, and ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.
The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle the ABS warning light illuminated. The contact stated that the ABS, Traction Control System, and cruise control functions became inoperable. The vehicle was taken to the dealer and the contact was informed that the ABS pump and module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The failure mileage was 51,323.
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The contact stated that the brakes would slip upon depression of the brake pedal while the warning lights were illuminated. The vehicle was taken to the dealer and the mechanic linked the cause of failure to the HCU (Hydraulic Control Module); however, the parts for the repair were on back order. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 75,500. The VIN was not available.
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS, cruise control, and traction control warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake control valve needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 14,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS system to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
The contact owns a 2018 Ram 2500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights illuminated. The contact stated while driving at 45 MPH, the Service ABS and EBS messages displayed along with an audible sound. The vehicle was taken to the dealer for diagnostic testing where the hydraulic control unit was replaced. The manufacturer was not contacted. The failure mileage was 17,200.
A D V E R T I S E M E N T S
- Patrick, SC, USA