This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
ABS and HCU are in need of replacement parts. Because no replacement parts are available, I have no choice but to drive a Truck with questionable Breaking System, putting me, my family and others at risk, since the brake system is what stops my Truck when I need it to stop or slow down. I use this to tow the family travel trailer as well. This is also very important when brakes are needed to function safely. I have taken the Truck to my dealer of purchase. They completed a diagnostic test and also reproduced and confirmed the problem. The vehicle has been inspected by the manufacturer's dealership Service Dept. The Truck's "ABS SERVICE BRAKE SYSTEM" warning lights and warning tones alerted me of service needed back in November 2022, with just over 36,000 miles. I made an appointment and the dealership serviced my truck in January 2023. Since no parts are available for the repair, I had no option but to pay a diagnostic's fee to have my vehicle released to me, still in need of repairs. The warning lights and signals continue to go off repeatedly whenever I drive my Truck, letting me know that there is a SAFETY ISSUE THAT NEEDS TO BE FIXED!
ABS system and Cruise Control cut out on my truck constantly when I-??m driving. My brakes have locked up while I was driving in the rain almost causing me to wreck. I-??ve seen other people having issues with this and their HCU units in these year trucks. Ram refuses to help me.
- Beverly Hills, FL, USA
Search CarComplaints.com for these popular complaint phrases...
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do-?? they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.
Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. "? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??" At this point, it will be over 9 months to correct this issue.
Service lights for ABS and traction control systems constantly going on and off during vehicle use, these system failures disable cruise control systems. Truck is at dealer and they have said it needs new hydraulic control unit and ABS parts totaling over $2000 in parts alone, without an idea of when the parts will be available. This seems to be a common failure as I have read many posts of other Ram owners with the same issues.
1) Brake Anti-Lock Control Unit (Three times. (9/17/19 (5000 miles), 11/12/21 (21,527 Miles), 3/20/23, 33,000 miles). 2) Traction Control fails, Anti-Lock Brake System fails, and Speed control if engaged kicks off! All which could lead to ineffective braking, loss of control and inadvertent speed control disengagement. 3) Yes. Cameron JCDR dealership, Cameron, Texas, Mac Haik JCDR dealership, Temple, Texas. 4) Not at this time. A case has been started through Ram. Case # 85736004 5) Yes. All messages appeared at various times prior to me getting the vehicle to the dealerships for maintenance.
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn-??t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
2018 Ram 2500 6.7L Cummins. While driving, at any speed, -??Service ABS-?? and/or -??Service Electronic Braking System-?? flashes rapidly and intermittently on gauge cluster display. During this, the -??Traction Control Fail-?? icon displays. Additionally, the cruise control will automatically disengage (creating a safety issue through increased risk of being rear ended while at highway speeds) and the warning chime activates constantly leading to distraction while driving. The truck is essentially undriveable. It is incumbent on the manufacturer to remedy this problem. It-??s a shame I cannot use this truck more than a few miles at a time. How am I to stop with my family of 6 inside the truck, towing a 10,000 lbs trailer on a rainy day at interstate speeds without functioning ABS? This is a serious design flaw and I encourage NHTSA to continue their investigation into Ram-??s process for remedy as soon as practical. Strongly recommend mandatory recall.
ABS traction control warning comes on intermittently. This causes cruse control to disengage intermittently, and causes braking and traction to be compromised at times
There seems to be a huge ongoing problem with ABS pumps and control modules for this model vehicle. I can find pages and pages of issues online for the same truck. The 'service brakes' warning comes on and off intermittently and I managed to replicate the fault after several months long enough to get it diagnosed. I am told the following parts are the issue: 68347098 - AB MODULE AN 08035030 68143491- AB CONTROL A 08035030 I got the truck diagnosed in January but was initially told Mid March for the parts and now am being told August - which would mean no functioning ABS on my vehicle for 8 months! And no guarantee the delivery date won't creep again. This is unacceptable for a safety critical component and clearly shows a fundamental flaw with the parts as they can't seem to make them faster than they are failing. I can find many reports of these happening from as early as 14,000 miles and with the replacement parts also failing.
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I-??ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
A warning light comes on that there is a failure with the anti lock brakes and electronic braking system. The cruise control will also fail to work. When the roads where wet the other day, i was sliding to avoid hitting deer that began crossing the road. It took longer to stop than it should have. I'm concerned that living in Michigan with the inclement weather, it may cause a accident that could have been avoided. The vehicle was checked by a mechanic who said the control was going out. The incident started some last summer (I only have 22,000 miles on my truck) but it is intermittent.
A D V E R T I S E M E N T S
- Ingalls, MI, USA