This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The abs control module and HCU are faulty. No parts have been available for a fix. I have now been driving a truck in the north with no ABS, 4 wheel drive, cruise control or traction control. This truck is a hazard to everyone on the road but with no parts it-??s hard to fix it. I only have one vehicle. Tons of people have the same issue and nothing is being done. Ram won-??t do anything, stallantis wont do anything. It-??s just crazy
Getting the Service Electronic Brake System, Traction Control, and Anti-lock Brake System. First noticed these alarms a couple years ago but they cleared by themselves. Sometime this 2024 Spring, around 70k miles these alarms started again. This time the alarms are nuisance going on and off multiple time a minute all by itself. Cruise control won-??t work when alarms are on. When I checked forums, seems like there is a problem with these modules. The supply of the parts is a problem also. I ordered the parts from Mopar and after I paid for the parts and received an order number. The next day Mopar cancelled my order tell me to go to the dealer. Seems like Mopar is monopolizing these parts.
2018 Dodge 2500 w 75K miles. "Service ABS" and "Service Electronic Braking System" warning lights coming on intermittently for appx last 1.5K miles. When this happens, it disengages the cruise control when set, or keeps it from being engaged when unset. Noted yesterday that Braking performance is now lessened- slightly increased stopping distance noted when pulling an appx 3K lb trailer (no trailer brakes), which i regularly tow. Brake fluid levels good, brake shoes/calipers/rotors in very good shape.
17427 miles 68143491aa control anti-lock brake system replaced 68347098ab module anti-lock brake system replaced code found c0021-01 replacement of the hcu and module. 12/30/2019 At 80,460 mi same code and information appeared again. 12/23/2022 No ABS brakes /no speed control continues currently 111,400 miles an indicator lights stay on.
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues" Serious injuries, death" This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Anti lock brake module repetitively fails. First one replaced 7/2021 with 51, xxx miles. Second failed 7/2024 with 69,000 miles. Loses ABS system, cruise control, electronics affect electronic throttle and stabilitrack.
ABS Pump failure: First occurrence July 18 2022. Mileage 24268 ABS pump replace under warranty by dealership. Second occurrence: July 23 2024 Mileage 45907 ABS pump not replaced as of yet, parts out of warranty by one week. OEM warranty out by 25 months. I am the original owner and this vehicle has been gently used and not abused. The ABS pump failure, two occasions, of a part which should be have a life expectance of 100,000 miles, minimum.. Two failures at less than 50K miles in my mind is not acceptable, especially with a safety related part. From the research I have done, additionally talking with other owners and dealership technicians, this is a common problem especially with the 2017 - 2018 year model vehicles. Something should be done to rectify this issue.
The hydraulic control unit (HCU) and the anti-lock braking system (ABS) module, not sure which one. They will only work intermittently or not at all; this causes the warning lights/chime to come on/off or just stay on. During this action the vehicle has no ABS or traction control, this is the Third time my vehicle has needing this part serviced with out-of-pocket cost as well as wait times for the part to actually arrive at the dealership.
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck, lost speedometer, brake lights, 4x4, cc, trailer brakes
July 11, 2024 Message alert appeared indash with instructions to service ABS system. This vehicle experienced the exact same issue in April of 2022 and was taken to the dealer(Patterson Dodge-Tyler, TX) for repair, where the ABS Module was replaced. The replacement was not covered by the warranty.
The service electronic brake system warning light and chime along with the traction control and ABS warning lights and the cruise control fails to work. This occurs frequently. The code is C0020-01 ABS (Anti-lock Braking System) Pump Motor ControlGeneral Electrical Failure I believe.
ABS hydraulic pump failure, confirmed by Ram dealer. ABS light coming on and off affecting cruise control. Warning on dash says service ABS system. Truck only has 14350 miles No brake failures as of yet
Twice while going up a hill in the rain I was changing lanes and the cruise cut out causing the vehicle to slow down rapidly and kick out in the back. The cruise abruptly stops when the -??service electronic braking system-?? and -??service abs-?? lights and dinging come on. Apparently this also stops the traction control from working. Looking on the internet and forums, this is a very common issue. In fact, there is safety recalls on later model Rams with the same issue on the same parts. Why not the models that this started with?
The truck's warning lights indicate ABS module, HCU module, and cruise control failure. The trailer brake controller, ASB system, and cruise control does not function. The truck's warning lights and chime have been going on and off for over 2 years.
abs light and traction control light would come on intermittently while driving then stayed on causing cruise control to not work. been happening for over a year
[XXX]. Location : somewhere in rural Pennsylvania. Incident ahead of me in heavy traffic. Applied brakes, more forcefully than usual. Immediately warning lights and audible alarm appeared on dash. -??Service ABS system-??. Was located in very rural area, no safe place to exit highway. At next exit, pulled off, brakes appeared to be functioning as normal. But dash warning lights proclaimed no ABS system and no traction control. Also lost function of cruise control and trailer brake control.. cautiously proceeded to destination. Relative had code reader - revealed code C0020-01 ABS Pump Motor Control. Investigation on internet revealed this is a very common problem among Ram 2500 trucks. Very expensive and not covered under warranty. I believe the NHTSA has received numerous reports from other Ram owners as to this problem. This situation is very unsafe with the loss of these very important safety features. Ram has refused to address this issue. I-??m reporting this today in hopes that this agency dedicated to Safety will address this in a very timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- New Lenox , AL, USA