This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Early 2024 and it continues today, I randomly get an alert about my braking system needing checked but then the message will go away and everything works fine. I finally took it to Keer Automotive dealership in New Lexington OH in March 2024 to see what was going on and they advised there was an issue with the ABS module and the part wasn't available but they were expecting it in May 2024 and it would cost about $1800 for the repair. They put me on their list to contact when they received the parts. Around November 2024, I received a recall notice. To date, I am still waiting on the part. I continue to follow up with Keer but they have no answers. In the meantime, I am stuck with a $65,000 truck that has a faulty braking unit. It is my mode of transportation and with winter upon us once again I am faced with winter weather driving and not knowing if my brakes will work properly. This puts me and anyone riding with me at extreme risk of an accident as well as anyone around me that could be impacted should an accident occur.
Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the vehicle. It's very dangerous. there is a wide know problem for these delaminating screens and this should be recalled and fixed.
Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX]. Called and explained this to the dealer and they said they had 1 in stock and made an appointment. Then received a call that they didnt know if they could get the parts - seems like if I want to pay out of pocket they will fix it. I would like to know if I lose my brakes or have an accident because of this safety issue who will be responsible?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recall issued Nov 2024. Parts still not available from manufacturer but can order them online from third party. ABS and stability contrpl light stay on continuously, also prevents 4WD from working and cruise control. This is a daily driver for work and is a 7 year old vehicle. Why can we not get this fixed. Cant get a response from manufacturer.
I had an appointment scheduled for November 18, 2025, at Lithia Chrysler Dodge Jeep RAM FIAT of Santa Fe to address five outstanding recalls on my Ram 2500 truck. On the morning of November 10, 2025, I called to verify my appointment and was informed by a representative in the service department that my vehicle would need to remain in the shop for at least 48 hours, and that they had never performed these particular recalls before. I requested to speak with the Service Manager, Michael, and made several attempts to reach him to confirm whether the dealership had experience completing these recalls, as I was seeking reassurance. When I finally spoke with Michael, he came across as confrontational. Following that conversation, I contacted Stellantis to inquire about obtaining a rental vehicle, as I had been told the recall work would take a minimum of 48 hours. After speaking with Stellantis, I was informed that when their representative called the dealership, they were told my appointment had been canceled-?"apparently because I had questioned the dealership-??s ability to perform the recalls.
- Abiquiu, NM, USA
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Rear camera doesn-??t fully work. I-??ve already had to have it replaced once it-??s blurry and it-??s a big vehicle causing me to almost run over a child.
I purchased a used pickup truck in October 2023 from a dealership in South Holland, Illinois. After the purchase, I later discovered that the odometer reading on the vehicle had been rolled back. A Chrysler dealership-??s service record showed the vehicle had over 188,000 miles earlier in 2023, but it was sold to me showing around 129,000 miles. This is a difference of almost 60,000 miles. When I contacted the selling dealership, they blamed the auction they purchased it from and have not provided any resolution. Because of this discrepancy, I was denied extended warranty coverage and had to pay out-of-pocket for major repairs soon after purchase. I am submitting this report so it can be documented as a potential case of odometer fraud and investigated further.
Radio screen delamination. Causing ghost touch screen constantly changing radio, settings, calling people, messing with vehicle settings. Connection to OnStar service when not needed and then not able to control the radio to make changes. 100% dangerous and unsafe. Talked to 3 dealership and was told nothing in warrant or recalls but it's a known issue your with pay 100% cost or live with it..
While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed on 8/19/2025 at Haley Chrysler Dodge Jeep Ram, confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has indicated that a permanent fix may not be available until late March 2026. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided rental coverage upfront, requiring that I pay for a rental vehicle and submit reimbursement, which imposes financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback -?" Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement -?" A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. ?30166 and related federal safety defect statutes. Documentation of communications with Stellantis, the dealer, and prior incidents is maintained and may be used to support claims for safety violations, damages, and associated costs in the event of litigation. Service Diagnostic Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
RECIEVED A RECALL NOTICE (WILL TRY TO ATTACH TO THIS COMPLAINT) on or about December 2024 (ACCORDING TO RAM REPRESENTATIVE) stating that '[T]he BRAKE hydraulic Control Unit (HCU) ON YOUR VEHICLE may be susceptible to failure... The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.' I called several Dodge Ram Dealers to have the recall fixed on or about December 2024 & was told that there was no fix yet available. Called again a couple of months later and was told the same. After that I forgot to followup again until today 8-11-2025 and was again told the same. IT HAS BEEN ABOUT 9 MONTHS & EVEN THE NHTSA NOTICE ON YOUR WEBSITE SAYS THAT RAM STILL HAS NO SOLUTION TO THE PROBLEM EVEN THOUG THE RECALL NOTICE MAKES IT CLEAR THAT THE PROBELM IS AN "IMPORTANT SAFETY ISSUE. " I REQUEST THAT THE NHTSA CONTACT DODGE RAM AND FORCE THEM TO COME UP WITH A SOLUTION TO FIX THE RECALL ASAP. because of the admitted safety issues. -
This is about the mirror back up camera. Since I bought it new in 2018 the camera started to not working properly. The first time I noticed was when I was at the bank and was about to reverse at which time the camera should be on the mirror and showing the objects on back of the teuck, apparently was nothing and I hit a metal Pole. After that I never trusted the camera and I noticed that the camera appears sometimes but it freezes so it doesn-??t show images in real time. At other times after I put my truck in drive camera it-??s still on the mirror so I-??m driving with the camera on, I have to completely stop, turn the truck off and turn it back on to solve the problem. Camera also glitches at times. I mentioned this problem to the dealer where I bought the truck and to the one in Merced CA but nobody listens!! I-??m frustrated, really don-??t know what to do. This is an ongoing issue and big problem for me. And if my son is going to borrow the truck I have to remind him no to rely on the camera.
At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.
afety Recall V06 / NHTSA 19V-021 Drag Link - January 25, 2019 This so called fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component (which is an option). No do a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!
Uconnect radio screen is delaminating causing back up camera to malfunction as camera changes from bed to back camera view while using the camera for safe backing up impossible. Also while driving unit makes calls both emergency and personal calls and my subscription for sirius xm is useless.
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
I've been operating my truck several times now where the cruise control has went off or disengaged while driving, causing a slight panic from not knowing what was going on in that moment. This has also happened while towing, which made things even worse. My cruise control is no longer working and now I am dealing with the recall where there is a "remedy not yet available". this would be recall manufacturer number C4B and NHTSA recall number 24V-896. I believe this recall to be tied in with my cruise control issue. Now I have a truck that I have no other option than to operate as my daily driver; with no cruise control, ABS/ecs/traction conrtol. I've contacted several dealers to see if they had any insight and I have been given the same answer about there not being a 'remedy'. I want it to be known for legal purposes that I do not feel safe operating my truck at this time but again I have no other vehicle at this time to operate. I have again requested assistance from several dealers who hav been unable to help me with the recall listed above.
A D V E R T I S E M E N T S
- Junction City, OH, USA