This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA campaign number: 20V043000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted hemet Chrysler Dodge Jeep Ram located at (425 motor way, hemet, ca 92545) where it was confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a safety recall notice for my transmission. I called the dealer and they cannot get me in for six months. This is a large dealer, Ram of the West in lancaster, ca. A safety issue should not be delayed for half a year!
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA campaign number: 20V043000 (power train) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Autonation Chrysler Dodge Jeep Ram North fort worth located at (11200 N fwy, fort worth, tx 76177, (817) 642-7894), was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ram 2500. The contact stated while driving 45 mph, the vehicle was shifted into 4 wheel drive and vibrated excessively. The vehicle was not taken to be diagnosed nor repaired. The vehicle was included in NHTSA campaign number: 20V043000 (power train). The manufacturer was not contacted nor informed of the failure. The approximate failure mileage was 10,000.
The contact owns a 2019 Ram 2500 vehicle rolled away crashed into a 2nd vehicle faulty transmission and brake system the contact stated that after stopping on a very slight incline and switching the transmission to the park position with the engine still running the occupants exited the vehicle and the vehicle suddenly rolled forward crashing into a second vehicle. During the incident the owner re-enter the vehicle and pressed the brake pedal but the vehicle did not stop. No injuries were reported. No police report was taken. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 1,900.
A D V E R T I S E M E N T S
- Hemet, CA, USA