This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
Power steering continues to go out, vibration and "sticking" as I press the brake, and clunking in the suspension. Dealership cannot figure it out!!!!! vibration occurs constantly, more so on start up. Clunking occurs when going around a turn at any mph. I have videos to show both issues!
I received a "important safety recall" (drag link) notice (W49/NHTSA 20E-043) in the mail. I scheduled for repair 8/6/20. Per the dealership there are no recalls on this vehicle. Now I'm a little concerned about what to do. I have a 2018 Ram 3500 that had this same recall and was repaired by welding a nut on the drag link. I'm notifying my insurance underwriter just in case an accident related to this occurs. What am I to do now "??, I'm not feeling very safe for me and my family at this point. Can I ask Ram for a refund and to take this truck back or am I to be under the mental stress of when is this going to cause me to have a wreck and maybe loose members of my family and or my life and god forbid some other persons life. What am I to do ??". help me please. Thank you
Exited freeway on offramp, came to an intersection waiting to turn right. When I started right turn, I noticed that the steering radius appeared to be blocked or significantly diminished as I couldn't adequately turn right, and was leaning hard on the wheel, so the turn was too wide given the loss of steering to the right. The steering returned to normal operation after the vehicle continued straight.
- Mesa, AZ, USA
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The contact owns a 2019 Ram 2500. The contact stated that while attempting to reverse into the garage, the gear shifter was placed in reverse, the steering was turned to the extreme right, and the engine stalled without warning. The contact stated that the failure was more prevalent when the steering wheel was turned clockwise to the extreme right and the vehicle was in reverse. The contact was able to restart the vehicle. The vehicle was not taken to be diagnosed. New holland Chrysler Dodge Jeep Ram located at 508 w main St, new holland, pa 17557, (717)354-4901, was contacted and informed of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 4,730.
A D V E R T I S E M E N T S
- Morristown, NJ, USA