- September 14: Ram 1500 Electric Power Steering Problems Cause Lawsuit news | 5 days ago
- September 7: Nearly 1.4 Million Ram 1500 Trucks Recalled Over Software Errors recalls | 12 days ago
- September 5: HEMI Tick Lawsuit Includes 5.7-liter and 6.4-liter Engines news | 14 days ago
- September 3: GM's Special Coverage N192219480 Program Closes Investigation investigations | 16 days ago
- September 2: GM Duramax Lawsuit Partially Brought Back on Appeal news | 17 days ago
10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 86,000 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- replace transfer case and driveshafts (1 reports)
drivetrain problem
Helpful websites
- No one has added a helpful site for this 2012 3500 problem yet. Be the first!
A D V E R T I S E M E N T S
Driving down the highway around 4am 12/3/13 the bottom fell out of my truck. I was fortunate to coast to the shoulder as the failed parts had severed the fuel line. Not sure where the failures started but the results are the transfer case has disintegrated, however, the gears and insides seem to be intact. The front yolk broke off and it would appear that severed the fuel line and tore a hole in the side of the Transmission. All of this wouldn't be that bad, since that Semi did a masterful job of not running my butt over and I wasn't injured in any way.
So my complaint comes as a result of the good folk at the Ram Powertrain Division refusing to cover the repair under the warranty. I believe the Customer service lady (Krista) eloquently put it as " this was the final decision and there would never be any changes to that decision moving forward". So that's where I'm at. The service personnel at the dealer ( Five Star dodge 2817 Watson Blvd Warner Robins. Ga 31093) has yet to reach out to me with a courtesy call. Good news tho, Chrysler Customer service invited me to take an online survey on the call that informed me they were not covering the repairs.
Thanks for your time.
- rbenjamin, Daytona Beach, FL, US