2018 Subaru BRZ TSBs

2018 Subaru BRZ

232 Technical Service Bulletins (TSBs)

TSB List for the 2018 Subaru BRZ

Technical Service Bulletins (TSBs) for the 2018 BRZ are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • SUSPENSION
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • FUEL/PROPULSION SYSTEM (PWS)
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
  • ELECTRICAL SYSTEM:SOFTWARE
  • VISIBILITY
  • AIR BAGS
  • STRUCTURE
  • STRUCTURE:FRAME AND MEMBERS
  • STRUCTURE:BODY
  • WHEELS
  • FORWARD COLLISION AVOIDANCE
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • SUSPENSION

    • TSB #05-65-18

      Date Announced:
      JUL 31, 2018
      NHTSA ID:
      #10143872

      This bulletin announces a change made to the front lower control arm ball joint boots. The boot material has been changed to provide increased resistance to damage from ozone. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #06-76-20

      Date Announced:
      MAY 26, 2020
      NHTSA ID:
      #10176028

      This service Information bulletin provides precautions to follow when servicing the Brembo brake calipers utilized on the models listed. Because of their aluminum construction, it is critcal to take extra care when servicing. Read More »

    • TSB #07-167-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171101

      This bulletin announces availability of a new stop lamp switch for the models listed above equipped with LED - type rear combination lamps. Read More »

    • TSB #06-68-19R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163525

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    • TSB #06-68-19

      Date Announced:
      JAN 25, 2019
      NHTSA ID:
      #10154419

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    • TSB #06-68-19

      Date Announced:
      JAN 25, 2019
      NHTSA ID:
      #10154419

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    ENGINE (PWS)

    • TSB #02-163-16R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163017

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    • TSB #02-133-12R

      Date Announced:
      JAN 31, 2019
      NHTSA ID:
      #10154424

      The purpose of this bulletin is to clarify the proper installation direction of the valve springs used on the FA engine. The springs have a light blue paint mark identifier as shown in the chart below. Read More »

    • TSB #09-54-12R

      Date Announced:
      DEC 10, 2018
      NHTSA ID:
      #10153614

      This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. Read More »

    • TSB #09-54-12R

      Date Announced:
      NOV 16, 2018
      NHTSA ID:
      #10153209

      This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #02-136-12R

      Date Announced:
      JAN 22, 2021
      NHTSA ID:
      #10186346

      The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the areas listed. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-193-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168604

      This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #02-163-12R

      Date Announced:
      SEP 20, 2019
      NHTSA ID:
      #10165509

      The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the areas listed below: There are six areas that should be closely inspected if an oil leak is reported by the ... Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #03-80-18

      Date Announced:
      MAY 30, 2018
      NHTSA ID:
      #10141487

      This Service Information bulletin announces a change to the flywheel (pilot) bearing to a ?environmentally friendly? type which is compliant with the REACH (Registration, Evaluation, Authorization and restriction of CHemicals) ... Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #11-184-18

      Date Announced:
      DEC 10, 2018
      NHTSA ID:
      #10153613

      This bulletin announces reprogramming file availability to optimize the ECM. These new files prevent an incorrect diagnosis of DTC P119F: AIR FUEL RATIO IMBALANCE FOR DIRECT INJECTION (BANK 1 FLUCTUATION ENGINE SPEED) and DTC P219A: AIR ... Read More »

    • TSB #09-54-12R

      Date Announced:
      DEC 10, 2018
      NHTSA ID:
      #10153614

      This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. Read More »

    • TSB #09-54-12R

      Date Announced:
      NOV 16, 2018
      NHTSA ID:
      #10153209

      This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. Read More »

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #09-54-12R

      Date Announced:
      NOV 16, 2018
      NHTSA ID:
      #10153209

      This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. Read More »

    FUEL/PROPULSION SYSTEM (PWS)

    • TSB #09-69-19

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10161823

      This bulletin provides an additional service procedure for replacing the pulsation dampers located on both low-pressure fuel delivery pipes as shown in the illustration below. Read More »

    ELECTRICAL SYSTEM

    • TSB #15-221-18R

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188173

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185086

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-211-17R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183706

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179424

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-271-20

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179426

      This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »

    • TSB #15-254-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179428

      Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #15-238-19R

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177828

      IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177820

      This Service information bulletin provides Telematics system/generation applicability. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-195-16R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177819

      This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »

    • TSB #15-245-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177817

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models listed. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #15-263-20

      Date Announced:
      APR 23, 2020
      NHTSA ID:
      #10174538

      In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit. Read More »

    • TSB #07-172-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173129

      This bulletin announces availability of new headlamp assemblies which include the following enhancements: (1) Additional ventilation added for optimized temperature control inside the headlamp housing. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-171-20

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173114

      This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-169-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171950

      This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171928

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-214-17R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171923

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-167-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171101

      This bulletin announces availability of a new stop lamp switch for the models listed above equipped with LED - type rear combination lamps. Read More »

    • TSB #15-245-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171093

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »

    • TSB #15-254-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171094

      The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171082

      This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 03, 2020
      NHTSA ID:
      #10171073

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #11-193-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168604

      This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #15-254-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168606

      On August 23rd, 2018, the first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #WTZ-85R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168591

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10166883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-214-17R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164394

      "This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163559

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-244-19

      Date Announced:
      JUL 22, 2019
      NHTSA ID:
      #10163533

      This bulletin announces availability of individual service parts and provides an installation procedure for the A/C compressor clutch assembly. Read More »

    • TSB #WTZ-85R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10162882

      Subaru of America, Inc. is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety ... Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #WTZ-85R

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10155218

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180737

      Update for STARLINK Multimedia Software and Navigation Maps. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160495

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10160494

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WUA-86R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154202

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154204

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #11-184-18

      Date Announced:
      DEC 10, 2018
      NHTSA ID:
      #10153613

      This bulletin announces reprogramming file availability to optimize the ECM. These new files prevent an incorrect diagnosis of DTC P119F: AIR FUEL RATIO IMBALANCE FOR DIRECT INJECTION (BANK 1 FLUCTUATION ENGINE SPEED) and DTC P219A: AIR ... Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10146484

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    VISIBILITY

    • TSB #15-204-16R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160495

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10160494

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154201

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    AIR BAGS

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    STRUCTURE

    • TSB #12-309-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188198

      This bulletin announces a design change made to the replacement front console box cover. Read More »

    • TSB #12-271-19

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164447

      This Service Information Bulletin announces a design change made to the rear bumper cover side mounting brackets. These new brackets provide increased clearance between the edges of the bumper cover and the corresponding quarter panels. Read More »

    • TSB #12-267-19

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163006

      This bulletin announces availability of a new retaining plate and installation method to address gapping conditions which may develop between the front bumper cover and fender. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140470

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140485

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140470

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    STRUCTURE:BODY

    WHEELS

    • TSB #05-79-20

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185090

      This Service Information Bulletin announces a change made to the wheel lug nuts. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    EQUIPMENT

    • TSB #12-309-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188198

      This bulletin announces a design change made to the replacement front console box cover. Read More »

    • TSB #14-22-16R

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187315

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #15-211-17R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183706

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-254-19R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183707

      Map update for Harman Gen 3.0 Navigation Equipped Head Units. Read More »

    • TSB #10-19-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182247

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #18-201-20

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182187

      The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180737

      Update for STARLINK Multimedia Software and Navigation Maps. Read More »

    • TSB #18-200-20

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180733

      This bulletin provides a description of current changes to Service Manuals. Read More »

    • TSB #15-254-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179428

      Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #14-22-16R

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179378

      Special Service Tools Cross Reference List. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-245-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177817

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models listed. Read More »

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #07-172-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173129

      This bulletin announces availability of new headlamp assemblies which include the following enhancements: (1) Additional ventilation added for optimized temperature control inside the headlamp housing. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-254-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171094

      The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-214-17R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169845

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10161828

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161824

      Subaru Service and Technical Support Line Newletter. Read More »

    • TSB #09-69-19

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10161823

      This bulletin provides an additional service procedure for replacing the pulsation dampers located on both low-pressure fuel delivery pipes as shown in the illustration below. Read More »

    • TSB #15-235-18R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161818

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #14-22-16R

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10161813

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160495

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10160494

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #02-178-18R

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155225

      This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »

    • TSB #02-133-12R

      Date Announced:
      JAN 31, 2019
      NHTSA ID:
      #10154424

      The purpose of this bulletin is to clarify the proper installation direction of the valve springs used on the FA engine. The springs have a light blue paint mark identifier as shown in the chart below. Read More »

    • TSB #WUA-86R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154202

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-214-17R

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150945

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-230-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145068

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #2019-Ascent-QMT

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143723

      The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. Read More »

    • TSB #03-80-18

      Date Announced:
      MAY 30, 2018
      NHTSA ID:
      #10141487

      This Service Information bulletin announces a change to the flywheel (pilot) bearing to a ?environmentally friendly? type which is compliant with the REACH (Registration, Evaluation, Authorization and restriction of CHemicals) ... Read More »

    • TSB #15-214-17R

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10141498

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-214-17

      Date Announced:
      JAN 16, 2018
      NHTSA ID:
      #10130279

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #13-100-17

      Date Announced:
      AUG 10, 2017
      NHTSA ID:
      #10117550

      Note: This is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes ... Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #15-211-17R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163559

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WTZ-85R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10162882

      Subaru of America, Inc. is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154201

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150952

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-238-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160493

      This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-214-17R

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10133525

      2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-211-17R

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185086

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-221-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146467

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-214-17R

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10133525

      2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #15-214-17R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171923

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #2019-Ascent-QMT

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143723

      The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. Read More »

    • TSB #15-216-18

      Date Announced:
      JAN 24, 2018
      NHTSA ID:
      #10130281

      50TH ANNIVERSARY EDITIONS ONLY. This Service Information bulletin provides detailed part information along with installation instructions for the optional 2018MY 50th Anniversary badges designed to commemorate 50 Years of Subaru in ... Read More »

    • TSB #15-214-17

      Date Announced:
      JAN 16, 2018
      NHTSA ID:
      #10130279

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #15-245-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171093

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 03, 2020
      NHTSA ID:
      #10171073

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160495

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10160494

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #12-257-19

      Date Announced:
      JAN 31, 2019
      NHTSA ID:
      #10154426

      This bulletin announces manufacturing process changes made to address small number of cases where the cover (outer skin) of the visor above the combination meter and / or the center panel in the area just above the audio unit has begun to ... Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140470

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140485

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #15-244-19

      Date Announced:
      JUL 22, 2019
      NHTSA ID:
      #10163533

      This bulletin announces availability of individual service parts and provides an installation procedure for the A/C compressor clutch assembly. Read More »

    Browse Other BRZ Years