This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Subaru Crosstrek. The contact stated that upon entering his vehicle after a light snowstorm, he noticed a vertical crack had from the bottom passenger-??s side of the windshield. The contact stated that the crack had expanded further up the windshield and obstructed his vision while driving. The dealer was notified of the failure and claimed they never heard of such a failure. The contact stated that he was also informed that the windshield was not covered under warranty and was provided an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.
The contact owns a 2018 Subaru Crosstrek. The contact stated that while her husband was approaching the parked vehicle, he noticed a crack on the upper driver-??s side of the windshield. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.
The contact owns a 2018 Subaru Crosstrek. The contact stated while driving 50 mph, a small crack appeared on the windshield. The contact stated that after approximately 2 months, the crack expanded. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 17,000.
The contact owns a 2018 Subaru Crosstrek. The contact stated that while operating the vehicle, the driver discovered that the front windshield had cracked on the passenger's side. The contact indicated that no object had impacted the windshield to cause the crack. The vehicle was taken to the local dealer adventure Subaru located at 1991 mentor ave, painesville, oh 44077 who was unable to determine the cause of the failure. The manufacturer was not notified. The failure mileage was 54,800.
The contact owns a 2018 Subaru Crosstrek. The contact stated that while approaching her parked vehicle at her residence, she noticed a vertical crack on the front windshield. The contact stated that the crack was not caused by an impact. The vehicle was taken to repair shop and the front windshield was replaced. The vehicle had been repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 9,500.
- Southfield, MI, USA
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I have had 6 rock chip since I have owned this car. I drive mostly highway miles to and from work. It seems any slightest hit to the windshield will cause a chip. In all the vehicle I have owned other than this I have only had 4. out of 8 other vehicle. I would have to say that something isn't correct with how they made this windshield. My 1981 and 1986 Subaru's that I have owned I never got a chip in the windshield. And I put more miles on them that my current 2018 Crosstrek. My first chip was at about 200 miles and then from there just down hill. I dread the sound of something hitting the windshield. At times I am afraid the windshield is just going to shatter.
A D V E R T I S E M E N T S
- Lynchburg, VA, USA