This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On March 4, 2004, while driving my 2002 Subaru forrester, I smelled an awful smell and the emission light came on at the same time. Car was towed to palm Subaru, gainesville Florida, @ 4:30 pm. Palm has perfomed all prior services on this car including oil changes. Palm could not diagnose the problem that day and directed me to gatro leasing, within their building, for a rental. I did not provide a credit card for the rental which I had for about 16 hours and drove about 20 miles. On March 5, I was told that the oil filter was faulty I had not tightened the gas cap and that is why the emission light was on. Now I am being asked to pay the $22 for the rental. I don't think this is far since palm installed the faulty oil filter.
- Gainesville, FL, USA
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- Gainesville, FL, USA