This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on a highway I noticed a small crack on the lower corner of the passenger side windshield that appeared for no apparent reason. I didn't hear anything hit the glass. By the following morning the crack extended from the lower passenger corner to the center of the windshield making it nearly two feet long.
I leased a 2020 Subaru Legacy, and the windshield spontaneously cracked while the vehicle was stationary and parked at my home. The windshield spontaneously cracked from left to right in the drivers line of sight on the morning of August 21, 2020. There was no warning, no chip, crack or noticeable defect in the windshield from which the crack could have originated. I parked the car on the evening of August 20th and on the morning of August 21st the windshield crack across the width of the windshield appeared. While searching out a possible cause of this strange occurrence, I noticed that there are numerous Subaru owners which have reported the same issue to Subaru and several have joined a class action law suit. It is very dangerous because the affected area obstructs the drivers field of vision and light get reflected into the drivers eye's durning daylight driving hours.
The contact owns a 2020 Subaru Legacy. The contact stated that while driving at an unknown speed, the driver's bottom side the windshield cracked. The dealer was not contacted. The vehicle was repaired through the insurance company however, months later the failure recurred while the vehicle was parked in the garage. The dealer was not contacted for the second incident. The vehicle was not repaired as of yet. The manufacturer was not notified of the failure. The approximate failure mileage was 100.
Left home to take my wife to work at 7:45 am on August 7, 2020 in a loaner car supplied to us by maple hill Subaru of kalamazoo Michigan while our 2015 Subaru was having emissions and recall work being performed on it. We had traveled a few miles southbound when we approached a four way stop where we made a left to head East after completing the turn the sun was directly in our vision we both put our visors down we were just starting to accelerate approximately 15 mph when we heard a pop. These are paved rural roads no one other than us was at the intersection of the four way or in front of us heading eastbound after traveling a short distance maybe a half mile cracks started spreading across both sides of the windshield from the upper passenger side of the windshield. This was a loaner car, I returned it the following Monday, there were no chip or cracks in this windshield, there were no other vehicles around us when this happened. This vehicle has approximately 6000 miles on it. There was one thing I did notice on this windshield in the morning when there was moisture on it you could see suction cup marks on all four corners of the windshield which could indicate this has happened before with this vehicle.
While sitting in vehicle, in my driveway, a small crack started to form in driver's side front windshield. Car was not moving, not running. Next morning went to work. Crack was now over 10 inches long, from top to bottom of windshield. Took car to dealer to report it. They took picture and told me it was probably hit by something during the day. I ran my finger over the outside of the glass and could feel nothing. Ended up going through insurance and getting windshield replaced.
I was driving home from the dealership. After paying to have the side windows tinted (the windshield was not altered) there was a loud pop. The windshield spontaneously split in two while I was on the highway. There were less than 300 miles on my car and when I returned to the dealership they told me it would not be covered because it didn't fit a business card completely through it. Also, this windshield is over 1000 dollars to replace and "calibrate" because the drive Focus feature only works with the Subaru windshield, so I must return to the dealership to keep my warranty intact.
My Legacy was 4 months old, when a spontaneous crack appeared in the windshield. The crack is thinner than a human hair. It's not round like, the common rock chip. Just a very, very fine crack. Consumer stated crack on the windshield is 8 inches longer now.
As I was getting onto the highway, the windshield was struck by a rock and left a decent sized chip. As I was driving throughout the rest of the day, the cracks began and got longer everytime I looked at it. It goes right in the view of the right eyesight camera. I have reviewed plenty of similar issues with cracks forming in Subaru's windshields.
Windshield has cracked on both sides inward when stationary. There doesn't appear to be any rock chips or hit marks. Just split and chipped on its own.
The contact owns a 2020 Subaru Legacy. The contact stated while driving at approximately 60 mph, there was an abnormal sound emitting from the windshield. The contact became aware fractures to the windshield in three separate places. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.
A D V E R T I S E M E N T S
- Naperville, IL, USA