This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving home when I notice what I thought was a big hit the window. Slowed to the light and I notice it was actually a small round crack in my glass so I pull in the walgreens lot to see what could of happen. By the time I parked and opened my door I saw the crack had made its way all the way down my window, so I left the door open to see if I could feel the crack but nothing. I get back in lightly closing my door to head 2more miles to my home and the crack made it's way up half way then across half way. My heart literally melted. Why is this happening. The weather was 70 and there was no impact or trees or any speeding cars to have caused this. Makes no sense.
Got in car this morning to find a large crack (over 12') on my windshield. I had driven it the previous day and did not see anything not even a chip on the windshield. I have no idea what happened or why a 12' crack suddenly appeared on the windshield.
While driving, the windshield cracked on the left side - driver side, and it immediately ran the length of half the windshield right in the driver's view, and it is cracking all over in a crazy way. I did not see anything hit the windshield.
I purchased my vehicle new in July 2020. Toward the end of September 2020, after a cold night, I came out to notice my car parked in my driveway had a 1 foot long crack in windshield. There was no signs of a chip or damage before the crack showed up. The crack just formed on the very edge of the window on the drivers side and spread towards the middle. I had it replaced by the Subaru dealer on 10/02/2020. Now on 3/15/2021, I just had the same thing happen with the replacement window, except this time it started on the edge of the window on the passenger side. No chips or damage are evident other than the crack. There seems to be something wrong with the oem windshields to cause them to crack very easily. This is the first car in my 15+ years of driving that I have had to replace a window on, and im on my 2nd replacement in under a year of owning this vehicle.
- Grand Blanc, MI, USA
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Crack appeared in front windshield on passenger side at approximately mid-height on the windshield. No sign of impact from foreign object and vehicle had not been driven for 2 days before the crack was noticed. Crack originated from the very edge of the seal and spread over the next couple weeks.
On 2/19/2021 upon retrieving my car from an indoor parking structure I noticed a crack in my windshield. I thoroughly inspected the windshield and realized there was no point of impact. I researched the problem and discovered there are other Subaru owners who have experienced the same problem. Through this research I have discovered using the windshield defroster may be the cause of the crack which, was also mentioned to me by staff at the Subaru service department when I took the car in for repair on 3/8/2021. Attached are the documents/photo I have available at the time of this report. Thank you.
The windshield formed a spontaneous crack. The weather was below freezing over night and when the car, which was parked in a residential driveway, was checked at 8:00am the next morning an 6 inch crack originating from the passenger side windshield frame/post was in the window. There was no debris on the vehicle to have caused it.
I have not driven the Subaru Legacy for a couple of days. It has been parked outside on the driveway. Today, I noticed, the front windshield has a long crack starting from top edge L shaped to the center. There is no obvious sign of the impact from any object. I searched online and found out that this is quite a common issue due to the defective windshield on certain Subaru models.
The front passenger window suddenly developed a large crack after lowering and raising the window while the car was stationary. Four months earlier the front windshield cracked for no reason. A separate incident was created for the windshield.
Just three months after purchasing a new 2020 Subaru Legacy, the windshield cracked. Due to covid lockdowns I had barely driven it (between March 2020 and June 2020). My Subaru dealer claimed it was a rock hit but I had no such incident happen in the 1000 total miles I had driven the car. In fact, it cracked while driving straight at 20 mph down a Suburban street with no other traffic. I have become aware of class-action legal filings around this issue and am wondering if my situation is similar to many other Subaru owners. I went ahead and filed with insurance and paid a $500 deductible to get it repaired.
My windshield has cracked so easily and is very prone to damage. My windshield currently is cracked over 3/4 of the surface area. And it continues to grow. It has been the weakest windshield I have ever had on a vehicle. I am scared to get it changed out because I want to make sure it's not from the same manufacturer as the current windshield. The replacement is going to cost close to $800 because Subaru requires you to 're-sight' the lane departure eye sight device. Which should cost a buyer anything. Why should a car owner have to pay to readjust a safety feature?
Very small stone struck window of car and crack appeared from where stone hit all the way to end of windshield. Next day, noticed that crack is growing toward middle of window. I've had to replace my wife's 2017 outback windshields 2 times. Something is definitely wrong with this glass.
We just had our windshield replaced due to a crack about a month ago. Woke up this morning and had another spontaneous crack in bottom middle of the windshield
A few days ago I came out to my parked car sitting in the drive way and when I sat down I noticed a large crack in the windshield from the passengers side that started at the very bottom and took a right turn and is going to extend all the way across my line of sight. The car has no signs of damage and it looks as if the crack started below the plastic of the windshield. I believe this is a problem from the factory as there is no signs of damage and the car had not moved in several days.
While driving on a highway I noticed a small crack on the lower corner of the passenger side windshield that appeared for no apparent reason. I didn't hear anything hit the glass. By the following morning the crack extended from the lower passenger corner to the center of the windshield making it nearly two feet long.
A D V E R T I S E M E N T S
- Saint Louis, MO, USA