This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water pump while driving failed at 62,902 miles on 06/23/14, was repaired under warranty by Toyota. Check engine light came on and cut out engine while driving about 2 weeks later on lie I-495 in nyc, had to be towed to Toyota, told air wasn't bled properly after water pump repair. Again failed in may, 2016 at 86,000 miles while driving and repaired at private shop. Again failed 07/08/16 at 87,175 while driving and repaired by Toyota.
Case # 1509281592 complaint of engine failure due to leaking "soft plug" type part on valley of engine. Installed at the Toyota assembly plant. This part leaked and allowed anti-freeze fluid to enter the valley and mix with the oil. Over time this caused a hard coating on all parts. The valve guide seals were ruined and the pvc and pick up tube were almost completely blocked. This caused the engine to burn oil and smoke. Toyota's fix was to buy a new engine for $6,826.97. They did not want to fix my engine. Just sell parts and labor. I took it to a shop and they fixed my engine for less then half of that. Toyota is at fault for not installing parts in the engine correctly.
- Powell Butte, OR, USA
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- Mastic, NY, USA