When I put the car in reverse, there is a very loud grinding noise as the retractable rear window screen tries to go up. When the car is put in gear there is a different grinding noise. The screen has frozen in various stages of up or down, but now is stuck down, obviously trying to raise. According to many posts online, including some from Toyota dealerships, this has been an ongoing problem for over 10 years. It is a safety problem at night when the screen has been stuck in the up position and it is difficult to see out. It is also a safety problem because the noise is very loud and distracting. I have taken it to two different Toyota dealers who say it will cost $1,600 to replace, but it would only be guaranteed for 1 year. The fuse can't be removed to disable it and stop the noise because it will affect the cruise control and the blinkers. I want the noise silenced. Toyota needs to fix this issue through a warranty extension or recall.

- Delray Beach, FL, USA

Rear window shade will not retract. Stays in up position all the time. Hard to see at night. Dealer says there has been alot of shades that quit funtioning. Not covered under warranty. $1700 repair if want done. Can't even disable so it will retract and stay down.

- Billings, MT, USA

Car lacks auto shutoff feature in the electric mode when parked. Keyless system continues to run even though key is more than 25' away from the car. If hybrid goes 'quiet' in electric mode when parked, one can walk blocks away without the auto shutting down. We returned after a two hour lunch to find the car was still 'running' even though key was in my purse the entire time. We've since tested the system several times with the same result. Toyota dealer located on lake city way in seattle, Washington denies this to be a problem. We consider it both a safety and security problem since a child could access and drive auto without having a key.

- Woodinville, WA, USA

Driving on straight level interstate with laser cruise set at 65 mph and no other cars or obstacles present, car suddenly braked two times (about 20 minutes apart). The same thing occurred about 7 days later on comparable road in light rain. In this later situation, wipers suddenly went on high speed, for 5 seconds and car braked twice in span of about 5 minutes. The second time this occurred, the master warning light came on for about 30 seconds. We took it to Toyota dealer the next morning in rapid city, sd, who said he could not work on it for a couple of days and suggested we call Toyota. Toyota said it sounded like a cruise problem and asked if we could carefully drive it to salt lake city to be evaluated. On way to salt lake city, car suddenly accelerated above the setting of 65 mph. Pressed brakes to cancel. Dealer in salt lake city said car displayed a defect code for the laser cruise and the blind spot monitoring and said car was safe to drive home to Arizona if we did not use the cruise. Took car back to originating dealer in phoenix area for repairs blind spot monitoring apparently repaired. However, factory rep drove car for 25 miles and stated that this is the way laser cruise is supposed to work and refuses to authorize any repairs. We do not deem the car to be safe to drive and are afraid that Toyota and the dealership are going to do nothing.

- Prescott, AZ, USA